Wow. I had a few videos "stick" in my last round of uploading. I just re-uploaded them and they finally took, sometimes "unsticking" the originally uploaded one and then I had to search for duplicates.
I have one more round of uploads. I'll check if I have any issues on this round as well.
I am afraid I do not have any new updates. We can see it happening. I am still not sure of the cause. Even Baldy has reported having the problem. We are working to get it fixed as soon as possible.
I am afraid I do not have any new updates. We can see it happening. I am still not sure of the cause. Even Baldy has reported having the problem. We are working to get it fixed as soon as possible.
--Doc
thanks Doc...just let us know when it gets resolved.
need some attention
hi there, I've been following this thread because I haven't had any luck with a video. tried a couple of times but it never showed up.
yesterday, I decided to upload again. (I'm in the Band gallery under "videos")
today, I have 10 "processing" thumbnails and 2 actual videos ! Obviously this needs attention. could you look into my account and try to make sense of anything? And, how can I delete the "processing" thumbnails ? Urgent !
hi there, I've been following this thread because I haven't had any luck with a video. tried a couple of times but it never showed up.
yesterday, I decided to upload again. (I'm in the Band gallery under "videos")
today, I have 10 "processing" thumbnails and 2 actual videos ! Obviously this needs attention. could you look into my account and try to make sense of anything? And, how can I delete the "processing" thumbnails ? Urgent !
thanks !
I think the problem has been cleared. How many files did you upload yesterday? The "processing" thumbs may be the very old files you tried uploading days or weeks ago, that failed. I was able to delete them on my efforts, and the newer files did upload. If you tried uploading two files now, were those the successful ones? Try again, delete any processing thumbs, try again, and see if everything smooths out.
I think the problem has been cleared. How many files did you upload yesterday? The "processing" thumbs may be the very old files you tried uploading days or weeks ago, that failed. I was able to delete them on my efforts, and the newer files did upload. If you tried uploading two files now, were those the successful ones? Try again, delete any processing thumbs, try again, and see if everything smooths out.
Hi there, thanks for replying! Yesterday I only uploaded 1. Yes, those other "processing" things must have been my older attempts. I'll get rid of them.
I'm curious if there was any actual code change to the site to eliminate these upload issues. were there?
Comments
I have one more round of uploads. I'll check if I have any issues on this round as well.
Want faster uploading? Vote for FTP!
--Doc
http://help.smugmug.com
Want faster uploading? Vote for FTP!
Want faster uploading? Vote for FTP!
tried a test with the 'old faithful' uploader.
still won't work. fyi
thanks Doc...just let us know when it gets resolved.
hi there, I've been following this thread because I haven't had any luck with a video. tried a couple of times but it never showed up.
yesterday, I decided to upload again. (I'm in the Band gallery under "videos")
today, I have 10 "processing" thumbnails and 2 actual videos ! Obviously this needs attention. could you look into my account and try to make sense of anything? And, how can I delete the "processing" thumbnails ? Urgent !
thanks !
I think the problem has been cleared. How many files did you upload yesterday? The "processing" thumbs may be the very old files you tried uploading days or weeks ago, that failed. I was able to delete them on my efforts, and the newer files did upload. If you tried uploading two files now, were those the successful ones? Try again, delete any processing thumbs, try again, and see if everything smooths out.
Hi there, thanks for replying! Yesterday I only uploaded 1. Yes, those other "processing" things must have been my older attempts. I'll get rid of them.
I'm curious if there was any actual code change to the site to eliminate these upload issues. were there?
thanks.