My site came up fast enough, but the gallery to which I added pictures last night is still showing all but one of the thumbnails as squares even though I have selected "original" in the gallery tool section.
A quick check shows that this hasn't happened in the galleries that I haven't touched lately.
Hope this info helps.
thanks,
Virginia
_______________________________________________ "A photograph is a secret about a secret. The more it tells you, the less you know." Diane Arbus
It's faster than yesterday and actually loads my homepage. But, it is sure slower (even on a T1 line) than it was weeks/months back. I might have to switch to a single image on my homepage and get rid of the slideshow.
My site came up fast enough, but the gallery to which I added pictures last night is still showing all but one of the thumbnails as squares even though I have selected "original" in the gallery tool section.
A quick check shows that this hasn't happened in the galleries that I haven't touched lately.
I have run into the same issue myself more than a few times. I typically just zap the gallery and files because I don't have a lot of big files to re-upload and I always figured it was faster than trying to get support on the line...what about adding the ability to the gallery settings screen or menu to reprocess the files, build thumbnails and reapply or remove watermarks depending on settings selected by the site owner? I mean these are computers and the more we can handle on our own the more time your folks have to address the real problem. But I have run into this same thumbnail issue many times in the past.
Maybe limit the number of times an owner can ask for a gallery to rebuild itself to prevent someone from just rebuilding at the drop of a hat or to be a pest.
I am far from happy with SM but if you do fix this stuff and I don't end up living under a bridge in my pickup, and trust me my med bills have me only weeks from such a scenario, it would be great, but you have to be more aware that not everyone is here to sell photos and while it's a pain to sooth a client's feathers because they cannot access a shoot for a night, it's a different issue when the problems are driving customers out the door because no content is being sent where I need it so they cannot see the items they are obviously interested in buying. I can also see a loss of momentum for photo sales when it's an event and there will obviously be a sweet spot when people are ready to buy now, tomorrow when they sober up, eh, they will get around to looking again someday...that there can cost a photographer a weeks living expenses. Maybe it helps to discuss this in those terms...our very livelihoods & lives are been impacted and/or completely ruined in no small part every time these outages and slowdowns occur.
It is great that there is the read-only mode, but that does not help when one needs to get images up NOW and we find either the signs of building issues or a read-only mode notice...would twice weekly maintenance windows help the issue? Given we don't know what the true issues are, I am only offering that suggestion in the event that some proactive index rebuilding or systems cleanup would be worth the extra 2hrs/week in that 3AM-5AM period rather than days of building flakiness leading up to something which amounts to day long outages.
Comments
A quick check shows that this hasn't happened in the galleries that I haven't touched lately.
Hope this info helps.
thanks,
Virginia
"A photograph is a secret about a secret. The more it tells you, the less you know." Diane Arbus
Email
I just processed them for you and they changed instantly
http://www.twocitiesphotography.com/People/Portraits/Sophie-and-Christian/13334428_hK8sx#971457300_WWgeh
Portfolio • Workshops • Facebook • Twitter
I have run into the same issue myself more than a few times. I typically just zap the gallery and files because I don't have a lot of big files to re-upload and I always figured it was faster than trying to get support on the line...what about adding the ability to the gallery settings screen or menu to reprocess the files, build thumbnails and reapply or remove watermarks depending on settings selected by the site owner? I mean these are computers and the more we can handle on our own the more time your folks have to address the real problem. But I have run into this same thumbnail issue many times in the past.
Maybe limit the number of times an owner can ask for a gallery to rebuild itself to prevent someone from just rebuilding at the drop of a hat or to be a pest.
I am far from happy with SM but if you do fix this stuff and I don't end up living under a bridge in my pickup, and trust me my med bills have me only weeks from such a scenario, it would be great, but you have to be more aware that not everyone is here to sell photos and while it's a pain to sooth a client's feathers because they cannot access a shoot for a night, it's a different issue when the problems are driving customers out the door because no content is being sent where I need it so they cannot see the items they are obviously interested in buying. I can also see a loss of momentum for photo sales when it's an event and there will obviously be a sweet spot when people are ready to buy now, tomorrow when they sober up, eh, they will get around to looking again someday...that there can cost a photographer a weeks living expenses. Maybe it helps to discuss this in those terms...our very livelihoods & lives are been impacted and/or completely ruined in no small part every time these outages and slowdowns occur.
It is great that there is the read-only mode, but that does not help when one needs to get images up NOW and we find either the signs of building issues or a read-only mode notice...would twice weekly maintenance windows help the issue? Given we don't know what the true issues are, I am only offering that suggestion in the event that some proactive index rebuilding or systems cleanup would be worth the extra 2hrs/week in that 3AM-5AM period rather than days of building flakiness leading up to something which amounts to day long outages.