Watermarking

Prezwoodz

So I swear I keep running across galleries with images that used to be watermarked but are not anymore. Its weird but the watermarks gone so I have to re-add it. Anyone else have this problem?

Can you watermark everything in your entire site with one button push? That would be awesome.

Phyxius

Hi Kelsey,

Ack, we're sorry that you're having trouble with watermarking. I took a look at some of your galleries and found some with watermarks and some without. For example this image has never been watermarked: http://www.kelseygrayphotography.com/North-America/USA/nevada2010/14270670_Ex9eG#1055308260_oTa8n

But this one was watermarked just today: http://prezwoodz.smugmug.com/North-America/USA/utah2010/14078966_9XuaB#1037038762_9xrnB-A-LB

A watermark could be accidentally removed from an image if the gallery watermarking setting was set to "No" and then you did something to update the display copies like rotating. That doesn't sound like or seem like something that would have happened for you but, it is a possibility. Have you recently done anything like that to your galleries that aren't showing the watermark?

Currently there is not a way to watermark all of your current uploads with one step. Because the watermarking tool should be used to add watermarks to existing images you'll need to go into each gallery and use Tools > Many Photos > More > Watermarking. I'm sorry that we don't have a different answer for you.

If you have any questions please don't hesitate to ask, we are always happy to help! Standing by.

-Christina

WinsomeWorks

Prezwoodz wrote: »

So I swear I keep running across galleries with images that used to be watermarked but are not anymore. Its weird but the watermarks gone so I have to re-add it. Anyone else have this problem?

Can you watermark everything in your entire site with one button push? That would be awesome.

I had this problem a couple months ago with 2 galleries that I knew for certain I'd watermarked all of them-- in fact, quite a few had been individually watermarked so that I could get the mark where I wanted it (I have a top & bottom one). I ran into maybe 4 or so on each page of both galleries that had no watermarks. I hadn't rotated any of them; had perhaps captioned or keyworded some. I re-watermarked them now, but I've been afraid to wander around too much & see if it was widespread. I also haven't checked back at those galleries. Both were recent ones (at the time).

Prezwoodz

I don't think I was rotating them or anything. I did arrange the galleries to make it first on the list instead of last. Would that do it? Ive had that same problem as Winsome. Ive also watermarked entire galleries and came back later to find a few photos no longer watermarked. I only do the whole gallery at once and didn't edit those photos at all so not quite sure how it happened. Could be my brain but I swear I feel like its really happening! Thanks for the awesome support guys. Not really upset about it or anything, more like confused!

SamirD

Hmmm...sounds similar to the rotating images issue that was due to file locking/unlocking.

Check the filename of the file that is/isn't watermarked under 'Get a Link'. Each time it is watermarked or altered via a rotation, etc, the number will increment. If this doesn't increment or the increment goes away, that means something.

Where's Greg? He'd love to dig into this issue.

Andy

SamirD wrote: »

Hmmm...sounds similar to the rotating images issue that was due to file locking/unlocking.

Doesn't sound similar at all. It's entirely different.

SamirD

Andy wrote: »

It's entirely different.

Is it a known issue?

Andy

SamirD wrote: »

Is it a known issue?

Just settings set one way and then doing something else to the gallery.

WinsomeWorks

Previously watermarked galleries are un-watermarked
This is another bug that's still happening. (this post should be moved to "Bug Reporting") I just found another gallery that I'm absolutely positive I'd carefully & entirely watermarked. But now, a bunch of the photos have none. This is the gallery: http://www.winsomeworks.com/Nature/Plants/2725759_yrTVb#1217446044_VMQmV I haven't even done anything in that gallery for a long time. Today I simply moved a photo there from another gallery (it's a hidden photo), but I have no idea how long this gallery has had so many un-watermarked & therefore unprotected photos. I'm sorry, but I've got to try to fix this now, so I can't wait around for this bug to get fixed before re-watermarking.

Andy

WinsomeWorks wrote: »

This is another bug that's still happening. (this post should be moved to "Bug Reporting") I just found another gallery that I'm absolutely positive I'd carefully & entirely watermarked. But now, a bunch of the photos have none. This is the gallery: http://www.winsomeworks.com/Nature/Plants/2725759_yrTVb#1217446044_VMQmV I haven't even done anything in that gallery for a long time. Today I simply moved a photo there from another gallery (it's a hidden photo), but I have no idea how long this gallery has had so many un-watermarked & therefore unprotected photos. I'm sorry, but I've got to try to fix this now, so I can't wait around for this bug to get fixed before re-watermarking.

Hi Anna Lisa, our system shows that you unwatermarked this image back in Apr 2010, after having it watermarked Apr 2007, Nov 2009, and Jan 2010. And then I see you just applied a new watermark today.

http://www.winsomeworks.com/Nature/Plants/2725759_yrTVb#144748508_hHW3P

WinsomeWorks

Andy wrote: »

Hi Anna Lisa, our system shows that you unwatermarked this image back in Apr 2010, after having it watermarked Apr 2007, Nov 2009, and Jan 2010. And then I see you just applied a new watermark today.

http://www.winsomeworks.com/Nature/Plants/2725759_yrTVb#144748508_hHW3P

Andy, I'm not talking about one image only. And I didn't just apply a new watermark to that one image only today. That's not the photo I moved, either. (incidentally, the photo I moved has had an invisible thumb, even to me, most of the day... it's hidden, and hidden photos are having a whole series of bugs today....aargh) Anyway, I'd gone into gallery settings just a bit ago & re-watermarked the whole gallery. I saw that in settings, because it was an old gallery, it had an old watermark set. I have a more recent one (which is probably why you see that I'd unwatermarked -- I was told that to do this correctly, one should take off old watermarks first) So I had since gone through Tools>Watermarking and re-watermarked the entire gallery that way, with my newer watermark. The whole gallery was then fine-- watermarked correctly w/ the newer watermark-- until who-knows-when. I've visited it many times & sometimes moved new photos into it. Only today did I find that a bunch of the photos in it were unwatermarked.

Please note: The bug issue that I'm talking about here is the one that the OP in this thread brought up-- where an entire gallery suddenly has a bunch of missing watermarks, even though it had definitely been watermarked for months or years. So far, the only connection I can find between the galleries I've found this is: I moved photos into them later on.

Andy

WinsomeWorks wrote: »

Andy, I'm not talking about one image only.

I know you're not. But I had to look up that one quick as it had no watermark (and you were applying them to the gallery as I was researching

And I didn't just apply a new watermark to that one image only today. That's not the photo I moved, either. (incidentally, the photo I moved has had an invisible thumb, even to me, most of the day... it's hidden, and hidden photos are having a whole series of bugs today....aargh) Anyway, I'd gone into gallery settings just a bit ago & re-watermarked the whole gallery. I saw that in settings, because it was an old gallery, it had an old watermark set. I have a more recent one (which is probably why you see that I'd unwatermarked -- I was told that to do this correctly, one should take off old watermarks first)

You don't have to do this. You can just select your photos and apply a new watermark.

WinsomeWorks

Shoot. Just found another gallery with a bunch of un-watermarked ones... this one: http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037900165_7QgL4 including that very photo. Most of the unwatermarked ones are on page 2 of that gallery. Some are on page one. I'll let them alone for now, as I gotta do other stuff. I'm really careful with galleries in my "portfolio" category, and even recall where I placed some water-marks. [I have a Top, Middle, and Bottom watermark... they're all the same, but I can put them in 3 different locations... Bottom gets used 90% of the time, and almost all the rest get the top one. Very few get the middle one]

Andy

WinsomeWorks wrote: »

Shoot. Just found another gallery with a bunch of un-watermarked ones... this one: http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037900165_7QgL4 including that very photo.

The image was uploaded in Oct 2010 and not ever watermarked, Anna Lisa.

WinsomeWorks

Andy wrote: »

The image was uploaded in Oct 2010 and not ever watermarked, Anna Lisa.

In gallery settings, it is and was set to watermark using "WinsomeWorks BottomLT", and I've visited that gallery many times since then and they were all water-marked as they were supposed to be.

Andy

WinsomeWorks wrote: »

In gallery settings, it is and was set to watermark using "WinsomeWorks BottomLT", and I've visited that gallery many times since then and they were all water-marked as they were supposed to be.

Hi Anna Lisa, I'm sorry - our system tracks every since action done to an image on SmugMug, it was uploaded 2010-10-07 at 12:24:47 and it was never watermarked.

I can't really say what happened - other than this image has never been watermarked. If you need help getting 'em watermarked let me know, I'll be here.

WinsomeWorks

Andy wrote: »

Hi Anna Lisa, I'm sorry - our system tracks every since action done to an image on SmugMug, it was uploaded 2010-10-07 at 12:24:47 and it was never watermarked.

I can't really say what happened - other than this image has never been watermarked. If you need help getting 'em watermarked let me know, I'll be here.

Andy, thanks for looking into this. I'm sure this is a tricky thing to track, since we have so many ways to watermark & the bugs in the workings of that comprehensive system have never been really solved.... we just all work around them. Your response leaves me more confused though. If you're looking into individual actions, yes, that would not surprise me that I didn't individually watermark the photo. Typically, on a gallery I want watermarked, I set watermarking soon after I launch the gallery. I always have to go into "Gallery Settings" anyway. So I go there & set watermarking; I always choose "WinsomeWorksBottomLT" and almost always say "yes" in answer to the question "Watermark photos existing in gallery?".

So.... that's why your response has me confused. I looked at the Gallery Settings today when I found the un-watermarked images, and did not change the settings at all, so that you could look at them too. The setting in that gallery (San Diego) was already set to exactly the watermark I mentioned above. I didn't just set it. It's still that way, if you want to check it. And it's still not watermarked. And I'm telling you, it was watermarked before. If the system is tracking every action, then it should show that the entire gallery was once watermarked. Moreover, if it's set for watermarking, why is it not? So I don't know what you mean by "if you need help getting them watermarked..." Yes, I need help... with finding out why they are un-watermarking, or why the entire gallery isn't watermarking? I'm sure if I go into Tools>Many>Watermarking, I can set watermarks that way. But that won't help you guys with research, so on this gallery I was holding off, since so many are showing no watermarks in a gallery that had it set internally.

I'm not concerned about one photo. I'm concerned over entire galleries that are set for watermarking and are now having lots of randomly un-watermarked images. I found another one in a travel gallery later on, and that's another category I'm careful about. Also, the OP is still having problems & they haven't been solved.

Andy

WinsomeWorks wrote: »

Andy, thanks for looking into this.

Whether you watermarked this photo alone, singly, or as part of a group of photos, whether it was done using the tool or as part of settings (watermark on upload) we would have a record of such a watermark on the image record. We have no such record, the image has never been watermarked.

Andy

WinsomeWorks wrote: »

Yes, I need help...

OK - the watermarking line in Gallery Settings will apply to photos that you upload to the gallery. To apply watermarks to existing photos in the gallery, go to tools>many photos>watermarking, choose the photos you want watermarked, select which of your watermarks you want, and then click the watermark button.

Much more explanation here on our great help page on the subject: http://www.smugmug.com/help/custom-watermark-protection

Holler back with questions.

Andy

WinsomeWorks wrote: »

Also, the OP is still having problems & they haven't been solved.

Prezwoods wrote:

Thanks for the awesome support guys. Not really upset about it or anything, more like confused!

I know the OP, very well, he'll holler back if he's in trouble.

WinsomeWorks

Andy wrote: »

I know the OP, very well, he'll holler back if he's in trouble.

I got a sitemail. I just realized it may not have been the OP, it was another person having this issue. Ok, but anyway... I'm still very very confused. You're still saying "it hasn't been watermarked." Ok, so even if it hasn't, which I don't believe, but anyway... uh.... why not?? It should have been!

Andy

WinsomeWorks wrote: »

I got a sitemail. I just realized it may not have been the OP, it was another person having this issue. Ok, but anyway... I'm still very very confused. You're still saying "it hasn't been watermarked." Ok, so even if it hasn't, which I don't believe, but anyway... uh.... why not?? It should have been!

I can't answer that, Anna Lisa - likely you didn't have the gallery set to watermark on upload when you uploaded that (and other?) photos - maybe you moved 'em from another gallery is another possible explanation.

WinsomeWorks

Andy wrote: »

OK - the watermarking line in Gallery Settings will apply to photos that you upload to the gallery. To apply watermarks to existing photos in the gallery, go to tools>many photos>watermarking, choose the photos you want watermarked, select which of your watermarks you want, and then click the watermark button.

Much more explanation here on our great help page on the subject: http://www.smugmug.com/help/custom-watermark-protection

Holler back with questions.

Ok, I posted up above before seeing this. Yes, I know how to watermark. Holy Buckets!! But, just for clarity's sake: so yes, this is what instructions say: "

• Go to your gallery settings, choose yes for Watermarking, and choose which watermark you'd like applied. From now on, photos you upload to this gallery will automatically get watermarked.

To apply watermarks to photos already in a gallery:

• Choose Watermarking from the Tools Menu. Then choose thumbnails, choose add and click the watermark button. "

Ok, do you see what I mean? Either way, I should have been covered. I don't know whether that photo came into that gallery before or after I did "settings". And obviously the Help page needs updating, as there is now the question in settings "Watermark existing photos?", which is not mentioned in Help. But, that aside... this photo should have been watermarked either from the get-go or from whenever I did settings, as well as the many others in the gallery that are missing watermarks. Because I answered that question "yes." Furthermore, they had them earlier, whether anyone believes that or not.

Andy

WinsomeWorks wrote: »

Furthermore, they had them earlier, whether anyone believes that or not.

Anna Lisa, when a photo is watermarked, our system puts a record of that in the database. I'm very sorry I don't know how to say this any differently - the photo I've referenced above has never, ever been watermarked on SmugMug.

WinsomeWorks

Andy wrote: »

I can't answer that, Anna Lisa - likely you didn't have the gallery set to watermark on upload when you uploaded that (and other?) photos - maybe you moved 'em from another gallery is another possible explanation.

To add to what I just posted about why this makes no sense, I would also say this: if a photo moving from another gallery is not going to behave like an upload, then this fact should be put in the Help section. Furthermore, if moving a photo from another gallery doesn't get watermarked like the others, this should be changed by SmugMug, because it makes absolutely no sense to anyone why it should behave that way.

WinsomeWorks

Ok, here are most of the other un-watermarked photos in that gallery. There are more, but I got tired of copying & pasting:
http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1040808864_4vEnF http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037312176_63PFj http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037883427_mZpsr
http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037884215_xFkW6
http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037902081_ZRGfY http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037913421_9y2q5 http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037892446_dbG8X http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037910475_s5vep http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037909255_y3RUf

Andy

WinsomeWorks wrote: »

Ok, here are most of the other un-watermarked photos in that gallery. There are more, but I got tired of copying & pasting:
http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1040808864_4vEnF http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037312176_63PFj http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037883427_mZpsr
http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037884215_xFkW6
http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037902081_ZRGfY http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037913421_9y2q5 http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037892446_dbG8X http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037910475_s5vep http://www.winsomeworks.com/Portfolio/San-Diego-Area-CA-Portfolio/13722225_JSYyV#1037909255_y3RUf

Anna Lisa: go to tools>many photos>watermarking and then watermark these photos, thanks.

Andy

WinsomeWorks wrote: »

To add to what I just posted about why this makes no sense, I would also say this: if a photo moving from another gallery is not going to behave like an upload, then this fact should be put in the Help section. Furthermore, if moving a photo from another gallery doesn't get watermarked like the others, this should be changed by SmugMug, because it makes absolutely no sense to anyone why it should behave that way.

I'm sorry it works this way, we'll see what can be done. But moving a photo right now does NOT cause it to be watermarked in a new gallery, regardless of what that gallery settings are set for.

WinsomeWorks

Andy wrote: »

Anna Lisa: go to tools>many photos>watermarking and then watermark these photos, thanks.

Ok, of course I can do that, and will. But I listed them so that I could find out whether they all showed they'd also never been watermarked? Also, could you please have someone add those two things to the Help section (the info. about moved photos not conforming, and also about the "Apply to existing photos" feature in gallery settings) ? Also, the photos I mentioned previously in this thread, in the Flower Portfolio gallery, were not this same case... they had all been watermarked, and the un-watermarked ones weren't moved. So this is absolutely still a bug as far as I'm concerned.

SamirD

Andy wrote: »

Anna Lisa, when a photo is watermarked, our system puts a record of that in the database.

And is there not a possibility that there's a bug in this system that Anna has discovered? It wouldn't be the first time.

Makes me want to go through the 100k+ photos I have online and see if I find any issues.

Andy

SamirD wrote: »

And is there not a possibility that there's a bug in this system that Anna has discovered? It wouldn't be the first time.

Makes me want to go through the 100k+ photos I have online and see if I find any issues.

Of course there's a possibility - but we've nothing to base your statement on. Photos that are watermarked get a record in the database and we can instantly see that such photos have been watermarked - when, with what watermarkID, and so on.