J Friedl's Smugmug Export Problem

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  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited March 28, 2011
    ZZZ wrote: »
    I'm interested in a fix as well.

    A fix for what ?
    David Parry
    SmugMug API Developer
    My Photos
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited March 28, 2011
    Then where are my uploads? Because they certainly aren't on my site............. 2-3 maybe..... But after deleting and re-loading several times... Restarting my brand new computer, delteting history..... They still aren't there....
    24brgax.jpg

    As the icon say 'Processing image' when there is a backlog of images like after the outage today, processing images will take a bit longer...deleting and reuploading the files, will only push your images further down the processing queue.
    David Parry
    SmugMug API Developer
    My Photos
  • sskoutassskoutas Registered Users Posts: 437 Major grins
    edited March 28, 2011
    I successfully uploaded a few images today, but when I got home, I tried to upload a few more using the Lightroom Publish Services method. I got this error: "Can't update this collection. An internal error has occurred: ?:0: attempt to index a nil value."

    When I look at that gallery from a "categories" level as if I were browsing to it, I can see a thumbnail for one of the images. When I click that gallery to enter it, no images show, but I don't get the usual "this is an empty gallery, add some photos" message. Thoughts?
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  • MomaZunkMomaZunk Registered Users Posts: 421 Major grins
    edited March 28, 2011
    It seems things are amiss this evening as well.
    I am having trouble uploading, but also intermittent trouble accessing some galleries.
  • cjyphotocjyphoto Registered Users Posts: 195 Major grins
    edited March 28, 2011
    Failing for me as well. Off and On. Now Off. Been using both The Lightroom plugin and Smugs default uploader.
    My Pictures : My Gear
    I Reject Your Reality And Substitute My Own - Adam Savage
  • SVFocusSVFocus Registered Users Posts: 34 Big grins
    edited April 5, 2011
    Funny how the Heroes claimed it was my problem and then there's a whole bunch of people with the same issue....

    Anyway, it worked fine (with the occasional glitch) up until today. Now I'm having the same problem again. It would be nice to have this problem fixed once and for all.
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited April 5, 2011
    SVFocus wrote: »
    Funny how the Heroes claimed it was my problem and then there's a whole bunch of people with the same issue....

    Anyway, it worked fine (with the occasional glitch) up until today. Now I'm having the same problem again. It would be nice to have this problem fixed once and for all.

    Hi,

    I've been looking through your logs....and I see that you successfully uploaded photos with Friedl's plugin on Sunday, but they failed today. Has LR happened to have been running that whole time ? The reason I ask is that our Sessions via the API timeout after 24 hours of no activity. An easy way to test this would be to close LR and restart, Friedl's plugin will login into SmugMug again and you should be able to upload.

    This is related to how the 3rd party developer has written his plugin and not actually an issue with SmugMug.

    Cheers,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • SVFocusSVFocus Registered Users Posts: 34 Big grins
    edited April 5, 2011
    devbobo wrote: »
    Hi,

    I've been looking through your logs....and I see that you successfully uploaded photos with Friedl's plugin on Sunday, but they failed today. Has LR happened to have been running that whole time ? The reason I ask is that our Sessions via the API timeout after 24 hours of no activity. An easy way to test this would be to close LR and restart, Friedl's plugin will login into SmugMug again and you should be able to upload.

    This is related to how the 3rd party developer has written his plugin and not actually an issue with SmugMug.

    Cheers,

    David

    I just started LR before the upload. If the pluton worked Sunday and didn't work today, what did the developer change on my machine?
  • SVFocusSVFocus Registered Users Posts: 34 Big grins
    edited April 5, 2011
    Stupid auto correct. Should be plugin, not pluton. :-)
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited April 5, 2011
    SVFocus wrote: »
    I just started LR before the upload. If the pluton worked Sunday and didn't work today, what did the developer change on my machine?

    I don't think the developer has changed anything on your machine, but I'm not really sure how it works under the hood. Have you tried using SmugMug's LR plugin that ships with LR3 ?
    David Parry
    SmugMug API Developer
    My Photos
  • SVFocusSVFocus Registered Users Posts: 34 Big grins
    edited April 5, 2011
    Not today but it didn't work last time I had this problem. I did have to wait overnight for it to associate my files and they still don't show in the local galleries. I didn't feel like deleting everything and reuploading
  • SVFocusSVFocus Registered Users Posts: 34 Big grins
    edited April 6, 2011
    Still not able to upload today. I have emailed a Hero but haven't heard back yet.
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