Favicon keeps disappearing?

Nicci · April 13, 2011

I keep noticing that I often don't have my custom favicon.

Then I refresh my page, and it reappears.

RogersDA · April 13, 2011

Tecnicole wrote: »

I keep noticing that I often don't have my custom favicon.

Then I refresh my page, and it reappears.

It might help to provide the browser you are using, its version, and what specific pages on your site you are (not) seeing this.

Nicci · April 13, 2011

firefox 3.6

http://photos.humansafterall.com/

no specific page...just every so often i notice it's missing

Andy · April 13, 2011

Working fine here, I'm not seeing anything but your favicon.

RogersDA · April 13, 2011

I, too see this. I notice this in some of your galleries with the setting to show thumbnails only.

I have mentioned this before.

I also see this on my site on the comments page as well.

Andy · April 13, 2011

Hm, I see the lag with Firefox, no lag with Safari. There's nothing different we're doing as far as Favicons, I'm sorry

Nicci · April 14, 2011

But it wasn't doing this before.

Does that mean this is something that can not be resolved?

Andy · April 14, 2011

Tecnicole wrote: »

But it wasn't doing this before.

Does that mean this is something that can not be resolved?

I do not know, Nicole - we didn't change how we display the favicon in Firefox. I'll ask around if anyone has any ideas.

docwalker · April 14, 2011

Nicole, It is a bug. I have a report filed on it. Andy was not aware of it.

Andy · April 14, 2011

docwalker wrote: »

Nicole, It is a bug. I have a report filed on it. Andy was not aware of it.

We'll color me dumb

Thanks for posting, Doc. Glad you are on it

RogersDA · April 14, 2011

Thanks Doc & Andy.

RogersDA · April 14, 2011

RogersDA wrote: »

Thanks Doc & Andy.

It seems to be fixed.

Andy · April 14, 2011

RogersDA wrote: »

It seems to be fixed.

:nah we didn't do anything to fix it yet.

RogersDA · April 14, 2011

Andy wrote: »

:nah we didn't do anything to fix it yet.

Weird - it was showing up again.

docwalker · April 14, 2011

Random bugs are random. Thats what makes my job so difficult sometimes. :-(

RogersDA · April 14, 2011

docwalker wrote: »

Random bugs are random. Thats what makes my job so difficult sometimes. :-(

True. Here is another random bug one for your enjoyment.

center15 · April 28, 2011

My personal favicon only shows in Chrome for me. In IE9 it shows as the standard smugmug favicon instead.

SamirD · May 3, 2011

How do we specify a custom favicon in SM? I didn't know this was possible.

Andy · May 4, 2011

SamirD wrote: »

How do we specify a custom favicon in SM? I didn't know this was possible.

Sure, just go to Easy Customizer and you can do it yourself.

SamirD · May 4, 2011

Thank you Andy. What about if you're using advanced customization?

Andy · May 4, 2011

SamirD wrote: »

Thank you Andy. What about if you're using advanced customization?

You can use both. Or if you want to do it the hard way, then use FAQ #41 from our help pages on customizing:
http://www.smugmug.com/help/customize-faq

SamirD · May 4, 2011

Andy wrote: »

You can use both. Or if you want to do it the hard way, then use FAQ #41 from our help pages on customizing:
http://www.smugmug.com/help/customize-faq

Ahh, very good. It's implemented how I thought it would be.

jfriend · May 4, 2011

SamirD wrote: »

Ahh, very good. It's implemented how I thought it would be.

FYI, last I checked, favicon only works on some browsers due to the way Smugmug implements it.

SamirD · May 4, 2011

Yeah, the implementation seems a bit different than what I found here:
http://www.w3.org/2005/10/howto-favicon

WinsomeWorks · May 5, 2011

I didn't know we could have personal Favicons either-- wait, that means that's what other people would see when they go to our site? Do they usually work with FF? Also, I thought if you were using the Advanced Customization you shouldn't be touching a thing in the Easy Customizer. It sounds like that thought was wrong, huh? Just wondering which is the best way to make a Favicon if you're using Adv. Customization. And is there anything this person can do? (center15, the person whose "... personal favicon only shows in Chrome..." )

Andy · May 5, 2011

WinsomeWorks wrote: »

I didn't know we could have personal Favicons either-- wait, that means that's what other people would see when they go to our site? Do they usually work with FF? Also, I thought if you were using the Advanced Customization you shouldn't be touching a thing in the Easy Customizer. It sounds like that thought was wrong, huh? Just wondering which is the best way to make a Favicon if you're using Adv. Customization. And is there anything this person can do? (center15, the person whose "... personal favicon only shows in Chrome..." )

http://www.dgrin.com/showpost.php?p=1605938&postcount=21

Nicci · June 24, 2011

I was wondering if anything was changed.

I am still having a problem with my favicon consistently loading.

Andy · June 25, 2011

Tecnicole wrote: »

I was wondering if anything was changed.

I am still having a problem with my favicon consistently loading.

None that I'm aware of. On what page does it not load, and in what browser?

Nicci · June 25, 2011

Any of my galleries in Firefox
http://photos.humansafterall.com/Nightlife-and-Music/WMC-2010-In-A-Flash/16281358_RduEM#1223382589_Tr8i7

But it's not consistent. Sometimes it is there and sometimes it is not.

Andy wrote: »

None that I'm aware of. On what page does it not load, and in what browser?

jfriend · June 25, 2011

Tecnicole wrote: »

Any of my galleries in Firefox
http://photos.humansafterall.com/Nightlife-and-Music/WMC-2010-In-A-Flash/16281358_RduEM#1223382589_Tr8i7

But it's not consistent. Sometimes it is there and sometimes it is not.

Your page has three favicons defined. The first you can't do anything about - that's the one that Smugmug sticks in everyone's page and points to Smugmug's favicon.

The second is in the HEAD section of your customization and is something you put there. The third is in your custom header and is also something you put there and different than the previous one. The favicon declaration belongs in your HEAD section so I'd suggest you figure out which of the two you've added you want and put that one in the HEAD section and remove the one from the custom header.

Keep in mind that a user-specified favicon won't work in IE at all on Smugmug (because IE only pays attention to the first one and Smugmug always has there own as the first one), but when done right should work in other browsers.

Nicci · June 26, 2011

Thanks John.

I removed the one from the custom header; however the problem remains the same.

Favicon keeps disappearing?

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