smugmug down?

azuly · October 15, 2005

I'm having problems with missing images in my gallery as well. It almost appears like you have a server in the load balancer not serving out content.

gus · October 15, 2005

Ok...its just started with mine also.

azuly · October 15, 2005

One of the easiest ways that I've spotted things like this, is to open up a gallery with a hundred or two pictures in it-- then choose "all thumbs". Consistently shows missing images.I did a page detail, and here is some debug information that might be useful for your tech support... It's a capture of the network transaction of an unloadable jpg. Hope this helps! BTW, I see that there is no HTTP reply headers.. might lead to a solution on your side.

*** WD_EV_WS2_ITEM(1560)

Saturday October 15, 2005 12:43:04.498148 AM

Status=67, SensorID=0, ProcessorID=6

AgentID=4125001596, ApplicationID=4294967295, ProcessID=3652

ActivityID=4294967295, ThreadID=3876, SensorSequence=0

ProcessorSequence=12319, ExtraDataLength=745, ExtraDataCount=15

--- WD_CV_WS2_ITEM_DIMENSIONS_ARRAY(1150) UINT8(0) Length=156 Count=1

0 --- WD_CV_WS2_ITEM_DIMENSIONS(1146) UINT8(0) Length=140

Saturday October 15, 2005 12:43:04.296774 AM

Socket Open:

Offset - 0.116866

Connect:

Offset 0.0

Duration 0.069813

Connect Idle:

Offset 0.069373

Duration 0.000440

Server Response:

Offset 0.069813

Duration 0.127457

Send Count 567

Recv Count 0

Delivery:

Offset 0.197270

Duration 0.000212

Recv Count 0

Delivery Idle:

Offset 0.197270

Duration 0.000110

Host Closed Socket:

Offset 0.197482

Browser Closed Socket:

Offset 0.197752

Flags: 0x0096A500

HAS_BROWSER_SOCKET_CLOSED

HAS_CONNECT

HAS_CONNECT_IDLE

HAS_DELIVERY

HAS_DELIVERY_IDLE

HAS_HOST_CLOSED_SOCKET

HAS_SERVER_RESPONSE

HAS_SOCKET_OPEN

--- WD_CV_WS2_HTTP_HEADER_REQUEST(1057) CSTRING(7) Length=567

GET /photos/38307746-Ti.jpg HTTP/1.1

Accept: */*

Referer: http://azuly.smugmug.com/gallery/851829

Accept-Language: en-us

Accept-Encoding: gzip, deflate

If-Modified-Since: Sun, 02 Oct 2005 06:04:43 GMT

If-None-Match: sm-85cacf3bde0614ddda75bb5998ac5bc9-sm

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)

Host: azuly.smugmug.com

Connection: Keep-Alive

Cookie: res=1024x768; depth=32; snap=25360; shot=%241%24sDPMJHXz%243APFDSjljxhgfnVI3WtxV%2F; Template=7; DefaultSize=Medium; SMSESS=54e3f6d137031f63b4f7b5ee6102fc8a

--- WD_CV_APPLICATION_FILE(4) CSTRING(7) Length=12

iexplore.exe

--- WD_CV_WS2_REMOTE_IP(1090) UINT32(10) Length=4

1062307351 [0x3F518617] --> 63.81.134.23

--- WD_CV_WS2_REMOTE_PORT(1091) UINT16(9) Length=2

80 [0x0050]

--- WD_CV_WS2_SOCKET(1096) UINT32(10) Length=4

2200 [0x00000898]

--- WD_CV_WS2_TYPE(1106) UINT32(10) Length=4

1 [0x00000001]

--- WD_CV_WS2_ITEM_CONTEXT(1130) UINT8(0) Length=8

34, 5

--- WD_CV_WS2_FIRST_SESSIONID(1137) UINT32(10) Length=4

166445 [0x00028A2D]

--- WD_CV_WS2_LAST_SESSIONID(1140) UINT32(10) Length=4

173856 [0x0002A720]

--- WD_CV_WS2_ITEM_ICON_TYPE(1147) UINT32(10) Length=4

31 [0x0000001F] --> Blank Item

--- WD_CV_WS2_ITEM_TYPE(1152) UINT32(10) Length=4

20 [0x00000014] --> Updated Item Sealed by Socket Close

--- WD_CV_WS2_AF(1027) UINT32(10) Length=4

2 [0x00000002]

--- WD_CV_WS2_LOCAL_PORT(1070) UINT16(9) Length=2

4494 [0x118E]

--- WD_CV_WS2_PROTOCOL(1082) UINT32(10) Length=4

6 [0x00000006]

rutt · October 15, 2005

I've seen this and had at least two complaints about people not being able to see my linked shots. DavidTO posted one and then deleted it and also see here: http://www.dgrin.com/showpost.php?p=180198&postcount=6

That B&W has a quite large original. Could this be relevant?

flyingdutchie · October 15, 2005

rutt wrote:

I've seen this and had at least two complaints about people not being able to see my linked shots. DavidTO posted one and then deleted it and also see here: http://www.dgrin.com/showpost.php?p=180198&postcount=6

That B&W has a quite large original. Could this be relevant?

I made a separate thread for the "Images missing" bug here http://www.dgrin.com/showthread.php?t=20461, to give it a bit more visibility.

Khaos · October 15, 2005

A lot of red x's on my site. Many refreshes to see and sometimes you have to right click and choose open picture. Not good.

Also, in checking out the themes, I was huh, nothing special, then I realized it wasn't fully loading.

So, I'm having issues also.

Andy · October 15, 2005

Khaos wrote:

A lot of red x's on my site. Many refreshes to see and sometimes you have to right click and choose open picture. Not good.

Also, in checking out the themes, I was huh, nothing special, then I realized it wasn't fully loading.

So, I'm having issues also.

engineers are aware, and on it. thanks

Ric Grupe · October 15, 2005

Works...doesn't work!!!:help

What's the deal? :moon

azuly · October 15, 2005

Once resolved, I'd like to know why... More for curiosity than anything-- I am guessing a load balancer configuration, but that's just my guess

pat.kane · October 15, 2005

I'm getting some captions where thumbnails should be. Not just my site, but others as well. Obvious that there are system wide problems and hopefully these are the things being worked on. I see that Andy says they're on it, just hopefully this is part of the "it".

Andy · October 15, 2005

seems to be in order now - just toured about five different sites. pics, captions, all good.

rutt · October 15, 2005

I had the problem about 15 minutes ago when I read Pathfinder's Ch 7 LAB post. How recently is this supposed to have been fixed?

smugmug down?

Comments