smugmug not uploading right now....

windozewindoze Registered Users Posts: 2,830 Major grins
edited December 6, 2005 in SmugMug Support
is this a maintenace thing?? i uploaded a few pics just a minute ago and they dont appear....
" i even updated my cc" just in case... ;)
troy

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 6, 2005
    windoze wrote:
    is this a maintenace thing?? i uploaded a few pics just a minute ago and they dont appear....
    " i even updated my cc" just in case... ;)
    troy


    Stand by, we're investigating. Thanks Troy.
    Andy

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  • digital faeriedigital faerie Registered Users Posts: 667 Major grins
    edited December 6, 2005
    windoze wrote:
    is this a maintenace thing?? i uploaded a few pics just a minute ago and they dont appear....
    " i even updated my cc" just in case... ;)
    troy
    same thing's happening to me, so you're not alone. :)
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 6, 2005
    We're aware of it - it's not specific to a single user or type of user or type of uploader ... standby thanks everyone!
    Andy

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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 6, 2005
    Ric Grupe wrote:
    Seems like every time I turn around there is a new screwup on SmugMug.

    Now when I upload I get a message saying it is the wrong format (not). After uploading 5 times it finally took it...but it didn't appear in my gallery!

    The site used to work great! Find that new guy and fire his ass.

    Hi Ric,

    Thanks for posting. I know it stinks that there's an uploading issue right now. We're doing everything possible to rectify the situation just as fast as we can.

    I'm not sure what you mean by the last part of your post, would you care to elaborate?

    All the best,
    Andy

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  • tmanchestertmanchester Registered Users Posts: 95 Big grins
    edited December 6, 2005
    Ditto-thanks for getting on top of it.
    Thought I was doing something wrong again-glad to here it's not my fault this time.
  • DoctorItDoctorIt Administrators Posts: 11,952 moderator
    edited December 6, 2005
    I'm having problems too. I know you guys are working on it, but in case it helps for details...

    I was trying to upload a single photo through firefox, tried both the java uploader and the most basic uploader. In both cases, the "processing image" placeholder appeared, but then disappeared after a minute or so, no image.

    Standing by.
    Since 2004...
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 6, 2005
    tmanchester wrote:
    Thought I was doing something wrong again-glad to here it's not my fault this time.


    wave.gif Hi Thomas - I just spoke with Onethumb, he's on it. you don't want me fired, too, do you? lol3.gif
    Andy

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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 6, 2005
    Ric Grupe wrote:
    Just in case! mwink.gif

    I want it back the way it was.


    Yup, Ric - it's my fault - I broke SmugMug rolleyes1.gif
    Andy

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  • Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
    edited December 6, 2005
    Andy wrote:
    Yup, Ric - it's my fault - I broke SmugMug rolleyes1.gif
    Well.....stop it! rolleyes1.gif
  • windozewindoze Registered Users Posts: 2,830 Major grins
    edited December 6, 2005
    i got a huge backlog of birds waiting to get uploaded....... maybe its a plot to stop my birds.....

    will u post when its fixed??
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 6, 2005
    windoze wrote:
    i got a huge backlog of birds waiting to get uploaded....... maybe its a plot to stop my birds.....

    will u post when its fixed??

    Of course, my bird-loving friend! You think we could keep this crew in the dark? lol3.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
    edited December 6, 2005
    windoze wrote:
    i got a huge backlog of birds waiting to get uploaded....... maybe its a plot to stop my birds.....

    will u post when its fixed??
    Troy.....it was done to stop my holiday greetings that I was working on. :D
  • binghottbinghott Registered Users Posts: 1,075 Major grins
    edited December 6, 2005
    i'm sobbing right now. i want my uploading! bncry.gif
    at least i'm not the only one.

    maybe there should be an optional email system that notifies users if there is an outage, so i could know not to waste 30 minutes trying to figure out what i'm doing wrong before realizing it's not me.
    binghott.com
  • onethumbonethumb Administrators Posts: 1,269 Major grins
    edited December 6, 2005
    Ric Grupe wrote:
    Seems like every time I turn around there is a new screwup on SmugMug.
    Ric Grupe wrote:
    The site used to work great! Find that new guy and fire his ass.

    There is no "new guy" - and that's part of the problem.

    As some of you know, I just spent the last two weeks in the hospital. My wife is pregnant with twins, and she went into pre-term labor. Luckily, they had Wi-Fi at the hospital, so I was able to stay on top of almost everything while I was there 24 hours a day. But a few things slipped through the cracks, and this was one of them. It was a stupid, honest mistake on my part.

    So the only person to blame is me - and I'm not firing myself. :)

    I'm happy to report that after a long search (more than a year), I've found someone talented enough to entrust your photos to. He'll be joining us in a few weeks and then we'll have someone else to blame. :)

    Don
  • Mike LaneMike Lane Registered Users Posts: 7,106 Major grins
    edited December 6, 2005
    onethumb wrote:
    As some of you know, I just spent the last two weeks in the hospital. My wife is pregnant with twins, and she went into pre-term labor.
    yeah yeah, the old "I was at the hospital visiting my wife who was in pre-term labor" story. Nice try Onethumb. Nice try.
    Y'all don't want to hear me, you just want to dance.

    http://photos.mikelanestudios.com/
  • binghottbinghott Registered Users Posts: 1,075 Major grins
    edited December 6, 2005
    so are uploads working again?
    binghott.com
  • binghottbinghott Registered Users Posts: 1,075 Major grins
    edited December 6, 2005
    binghott wrote:
    so are uploads working again?
    haha, yes they are
    binghott.com
  • Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
    edited December 6, 2005
    Worked for me.
    Just tried uploading and......success! clap.gif
  • Ric GrupeRic Grupe Registered Users Posts: 9,522 Major grins
    edited December 6, 2005
    onethumb wrote:
    There is no "new guy" - and that's part of the problem.

    As some of you know, I just spent the last two weeks in the hospital. My wife is pregnant with twins, and she went into pre-term labor. Luckily, they had Wi-Fi at the hospital, so I was able to stay on top of almost everything while I was there 24 hours a day. But a few things slipped through the cracks, and this was one of them. It was a stupid, honest mistake on my part.

    So the only person to blame is me - and I'm not firing myself. :)

    I'm happy to report that after a long search (more than a year), I've found someone talented enough to entrust your photos to. He'll be joining us in a few weeks and then we'll have someone else to blame. :)

    Don
    We all make mistakes.

    Best wishes for a painless (as possible) pregnancy and delivery to your wife.
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