Smart Galleries not working

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Comments

  • KratzelwurzKratzelwurz Beginner grinner Posts: 1Registered Users Beginner grinner
    edited August 28, 2015
    true - still not working
  • leftquarkleftquark SmugMug Product Team Posts: 3,603Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited August 28, 2015
    The fix went in during the scheduled maintenance, however, it will take us some time to catch up and process the Smart Galleries. I'll do my best to update you when the processing is complete.
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • daylightimagesdaylightimages Major grins Posts: 130Registered Users Major grins
    edited August 28, 2015
    Mine just kicked in. Thanks!
    Steve Barry
    The Railroad Photographer
    www.railroadphotographer.com
  • savoirferretsavoirferret Half a parallax Posts: 4Registered Users Beginner grinner
    edited August 29, 2015
    I uploaded several files on 8/28. Some of the photos appear correctly in a Smart Gallery set to pull photos with a particular keyword. Other photos uploaded at the same time and with the same keyword do not appear in the Smart Gallery. In a test, i created a new Smart Gallery to pull a different keyword, added that keyword to 4 photos. None of them show up in the Smart Gallery. Photos can be found by searching those same keywords that don't work in Smart Galleries.
  • savoirferretsavoirferret Half a parallax Posts: 4Registered Users Beginner grinner
    edited August 29, 2015
    Also, what is this Smug Preview crap? Maybe it's been there for awhile and I haven't noticed it, but how is it serving any purpose other than confusion?
  • leftquarkleftquark SmugMug Product Team Posts: 3,603Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited August 29, 2015
    I uploaded several files on 8/28. Some of the photos appear correctly in a Smart Gallery set to pull photos with a particular keyword. Other photos uploaded at the same time and with the same keyword do not appear in the Smart Gallery. In a test, i created a new Smart Gallery to pull a different keyword, added that keyword to 4 photos. None of them show up in the Smart Gallery. Photos can be found by searching those same keywords that don't work in Smart Galleries.

    An outage occured last weekend that caused Smart Galleries to stop working. A fix was pushed on Thursday, however, it requires some amount of time for us to catch up and recognize all of the keywords. This keyword processing is still running. Once complete, they should show up in your Smart Galleries. I'll do my best to update this thread when the processing has finished. Please allow 24-48 hours.
    Also, what is this Smug Preview crap? Maybe it's been there for awhile and I haven't noticed it, but how is it serving any purpose other than confusion?

    Could you point me to the Smug Preview that you're mentioning?
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • leftquarkleftquark SmugMug Product Team Posts: 3,603Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited August 29, 2015
    Processing of SmartGalleries and Popular should now be complete.
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • savoirferretsavoirferret Half a parallax Posts: 4Registered Users Beginner grinner
    edited August 29, 2015
    leftquark wrote: »
    An outage occured last weekend that caused Smart Galleries to stop working. A fix was pushed on Thursday, however, it requires some amount of time for us to catch up and recognize all of the keywords. This keyword processing is still running. Once complete, they should show up in your Smart Galleries. I'll do my best to update this thread when the processing has finished. Please allow 24-48 hours.



    Could you point me to the Smug Preview that you're mentioning?

    It's right there when choosing a gallery to pull from in the Smart Gallery setup.

    i-mqrg2WJ.jpg
  • savoirferretsavoirferret Half a parallax Posts: 4Registered Users Beginner grinner
    edited August 29, 2015
    leftquark wrote: »
    Processing of SmartGalleries and Popular should now be complete.

    Smart Galleries based on keywords appears to now be working.
  • David_S85David_S85 Spotter of Dgrin Spam and Oddities ChicagolandPosts: 12,372Administrators moderator
    edited August 30, 2015
    SM/Popular/today now works. Thank You!
    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • leftquarkleftquark SmugMug Product Team Posts: 3,603Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited August 31, 2015
    It's right there when choosing a gallery to pull from in the Smart Gallery setup.

    i-mqrg2WJ.jpg

    Those are showing all the galleries you've created while in New SmugMug. This is a bug and we're currently working on a fix.
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • leftquarkleftquark SmugMug Product Team Posts: 3,603Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited September 14, 2015
    Last week we pushed an update that changes the way Galleries are selected in Smart Gallery Settings. You'll now see the "Picker" -- the pop-up that lets you browse your site and select galleries. The drop-down menu linked above will no longer be displayed. This should fix the "Smug Preview" issue you were seeing above.
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • SPK64SPK64 Major grins Posts: 171Registered Users Major grins
    edited November 4, 2015
    Are smart Galleries\Rules working properly or is it just extremely slow getting the keywords indexed?

    Gallery created last night and keywords were added to photos.
    14 hours later and images still not showing up.

    I have a smart gallery and it is not showing any images.
    A search on the same keyword shows images.
  • leftquarkleftquark SmugMug Product Team Posts: 3,603Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited November 4, 2015
    SPK64 wrote: »
    Are smart Galleries\Rules working properly or is it just extremely slow getting the keywords indexed?

    Gallery created last night and keywords were added to photos.
    14 hours later and images still not showing up.

    I have a smart gallery and it is not showing any images.
    A search on the same keyword shows images.

    Would you be willing to send us a link to the smart gallery so we can dig deeper?
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • SPK64SPK64 Major grins Posts: 171Registered Users Major grins
    edited November 5, 2015
    leftquark wrote: »
    Would you be willing to send us a link to the smart gallery so we can dig deeper?

    It is a private gallery. Can I email it to someone?
  • leftquarkleftquark SmugMug Product Team Posts: 3,603Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee
    edited November 5, 2015
    SPK64 wrote: »
    It is a private gallery. Can I email it to someone?

    Yep, just click on my name in the left and choose "Send a Private Message"! :)
    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • AllenAllen "tweak 'til it squeaks" St. Louis, MoPosts: 9,648Registered Users Major grins
    edited November 5, 2015
    SPK64 wrote: »
    It is a private gallery. Can I email it to someone?
    Is the gallery Private or unlisted? Only you as owner can see into a Private gallery, nothing will get out
    to a Smart gallery.
    Al - Just a volunteer here having fun
    My Website | My Blog
  • SPK64SPK64 Major grins Posts: 171Registered Users Major grins
    edited November 5, 2015
    Allen wrote: »
    Is the gallery Private or unlisted? Only you as owner can see into a Private gallery, nothing will get out
    to a Smart gallery.

    Unlisted not private.
  • SPK64SPK64 Major grins Posts: 171Registered Users Major grins
    edited November 5, 2015
    Thanks got it working
    For some reason I had some parent folders marked private.

    Smart galleries will not pull from any private galleries I am assuming.
  • rainforest1155rainforest1155 SmugMug Support Hero Posts: 4,495Registered Users Major grins
    edited November 6, 2015
    SPK64 wrote: »
    Thanks got it working
    For some reason I had some parent folders marked private.

    Smart galleries will not pull from any private galleries I am assuming.
    That is correct. If a folder is set to private, all folders and galleries in that folder will be private as well.
    Sebastian
    SmugMug Support Hero
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