[Resolved] [Added Active Bug List] Bug in Tools > Organize > Replace

beardedgit · August 27, 2013

Bug - in Tools > Organize > Replace, after selecting the replacement file the file-name doesn't populate the space next to the "Browse..." button, so there's no way to visually verify that you've selected the correct file.

Here's a grab:

FWIW: XP SP3, FF 23.0.1, New SM

dennismullen · August 28, 2013

The problem, if you look closely at the picture, is that the font is white with a white background.
The replacement file name is 1323084_MFULL.jpg.

Cheers,

beardedgit · August 28, 2013

dennismullen wrote: »

The problem, if you look closely at the picture, is that the font is white with a white background.
The replacement file name is 1323084_MFULL.jpg.

Cheers,

I stand corrected. I would never have spotted that if I'd looked at it for a million years, I have the visual acuity of a T. Rex!

So, how do I fix that? Is it my choice of text/background colours that's causing it to happen, or is it something at the SM end?

dennismullen · August 28, 2013

Smugmug needs to fix it.

Cheers,

beardedgit · August 28, 2013

dennismullen wrote: »

Smugmug needs to fix it.

Cheers,

Ok, thanks for that

dennismullen · August 29, 2013

Why isn't this on the known bug list?

mbonocore · August 29, 2013

It will be Dennis.

mbonocore · August 30, 2013

Beardedgit, keep in mind, this only happens on Firefox, not Chrome, Safari or IE

beardedgit · August 30, 2013

mbonocore wrote: »

Beardedgit, keep in mind, this only happens on Firefox, not Chrome, Safari or IE

Thanks, I'll bear that in mind. Firefox is the browser of choice on my laptop - I only have IE on my system because XP won't let me ditch it, Chrome runs like a dog with three legs and Safari does odd things with the rendering of my blog, so I don't use it much.

Cheers for putting this matter onto the Active Bugs List

mbonocore · August 30, 2013

beardedgit wrote: »

Thanks, I'll bear that in mind. Firefox is the browser of choice on my laptop - I only have IE on my system because XP won't let me ditch it, Chrome runs like a dog with three legs and Safari does odd things with the rendering of my blog, so I don't use it much.

Cheers for putting this matter onto the Active Bugs List

Roger that! Yeah, Chrome is my go to....FF second, Safari third.

beardedgit · September 10, 2013

Any news yet?

dennismullen · October 25, 2013

All you have to do is compare the replace dialog in Chrome to see that the space to the right of the browse button is supposed to be black not white in Firefox.
How hard can it be to fix this?

Cheers,

beardedgit · October 25, 2013

dennismullen wrote: »

How hard can it be to fix this?

Super-ultra-mega-hard. Harder than a hard thing from Hardville. Wellard.
I'll wager that it'll be easy to blame the browser.

WinsomeWorks · October 30, 2013

beardedgit wrote: »

Super-ultra-mega-hard. Harder than a hard thing from Hardville. Wellard.
I'll wager that it'll be easy to blame the browser.

This is what depresses me... when a small, very straightforward kind of fix is still sitting here being a pain and embarrassing the site after two months. WHY?????

Just tell one browser one thing. Please. Oh SmugMug, you just gotta stop letting so many people down in this way. Every time Thurs. rolls around, I get hopeful, thinking there'll be a bunch of fixes. And then there's rarely anything. It's so sad. :cry

beardedgit · October 30, 2013

WinsomeWorks wrote: »

... a small, very straightforward kind of fix is still sitting here being a pain and embarrassing the site after two months. WHY?????

Seems like all of the fire-fighters are out playing Steve McQueen, taming the Towering Infernos, and there's nobody in reserve to deal with domestic chip-pan fires.

It doesn't impress me when I'm offered new features while some old basic must-have functions are still in need of repair.

beardedgit · November 15, 2013

This is still banjaxed. Does anybody at SM give a monkey's chuff about it?

beardedgit · December 13, 2013

beardedgit wrote: »

This is still banjaxed. Does anybody at SM give a monkey's chuff about it?

Apparently not.

dennismullen · December 13, 2013

The degree of apathy towards tackling the bug/missing feature list is astonishing.
Many would seem easy to fix. Just standard stuff.
They just ignore everything now and do an occasional easy help post.
It's really sad.

LPC · December 14, 2013

So, is it -

dennismullen wrote: »

The degree of apathy towards tackling the bug/missing feature list is astonishing.
Many would seem easy to fix. Just standard stuff.
They just ignore everything now and do an occasional easy help post.
It's really sad.

or -

dennismullen wrote: »

It's inevitable there will be bugs and hiccups along the way and Smugmug is no different to anyone else in this respect, and it's hardly a shambles. Smugmug do their very best and even under this strain the customer service is still good.

..... ?

I wish you'd make your mind up

dennismullen · December 14, 2013

Don't you recognize your own words when you see them?

Cheers,

beardedgit · December 15, 2013

Is this bug really so difficult to fix? FFS, it just needs a minor edit to one line of the Firefox-specific section of the code, replacing each "238" with, say, "138". My kids could fix it. Hell, if I was a betting man I'd wager that even M. Bonocore's dog could fix it!

Here, have a screenshot:

beardedgit · December 16, 2013

Incoming email from Hero HQ:

Thank you for contacting SmugMug. This issue is still being looked into and we do not have any updates at this time. Please accept our humble apology.

This is Case #: 605570

WinsomeWorks · December 18, 2013

beardedgit wrote: »

Is this bug really so difficult to fix? FFS, it just needs a minor edit to one line of the Firefox-specific section of the code, replacing each "238" with, say, "138". My kids could fix it. Hell, if I was a betting man I'd wager that even M. Bonocore's dog could fix it!

Here, have a screenshot:

Good Lord. Seriously? THAT's the few seconds it would take to fix this? Shhhhhheeeeeeesh!!!! Btw, I am still laughing every time I see "banjaxed" & "a monkey's chuff" again. Oh my, they are great specimens! Just to be clear, which part of the monkey IS the chuff???

Oh, and is "banjaxed" sorta like taking an ax to a banjo & splitting it??

beardedgit · December 18, 2013

WinsomeWorks wrote: »

Good Lord. Seriously? THAT's the few seconds it would take to fix this? Shhhhhheeeeeeesh!!!!

More or less. Hardly rocket-science, is it?

WinsomeWorks wrote: »

Just to be clear, which part of the monkey IS the chuff???

Human opinions vary, and the last time I asked a monkey I got a familiar-looking reply:

We don't have any information for you right now. I know this is not the answer you are looking for, but it is the only answer we have for you at the moment. I am sorry this is not the answer you were hoping for. I wish I could give you a better answer, but at this time, I just cannot.

Here's The Grauniad's take on the matter. And here's what Yahoo! Answers says.

WinsomeWorks wrote: »

Oh, and is "banjaxed" sorta like taking an ax to a banjo & splitting it??

I like that

It's better than my idea of using a banjo as an axe to "fix" things such as my laptop.
FWIW: Banjaxed.

dennismullen · December 18, 2013

beardedgit wrote: »

Is this bug really so difficult to fix? FFS, it just needs a minor edit to one line of the Firefox-specific section of the code, replacing each "238" with, say, "138".

Is there a CSS code we could use to fix it ourselves?

Cheers,

beardedgit · December 18, 2013

dennismullen wrote: »

Is there a CSS code we could use to fix it ourselves?

Cheers,

Why keep a dog and bark yourself?

WinsomeWorks · December 18, 2013

beardedgit wrote: »

More or less. Hardly rocket-science, is it?

Human opinions vary, and the last time I asked a monkey I got a familiar-looking reply:
Here's The Grauniad's take on the matter. And here's what Yahoo! Answers says.

I like that
It's better than my idea of using a banjo as an axe to "fix" things such as my laptop.
FWIW: Banjaxed.

HeeHeehee! More laughs for a little Christmas-crazies-break! Oh my, the familiar-looking reply... :cry Well, I am now no more & no less edumacated about a monkey's chuff than I was last night (in reality I'm now quite ferhuddled about it), but at least I can find a few pertinent situations in which to interject the phrase! Ahh, yes, the poor old banjo. I do happen to love banjos, but if you decide to use an old banjaxed one to jury-rig any of the discombobulated stuff around here, I won't complain.

mbonocore · December 20, 2013

beardedgit wrote: »

This is still banjaxed. Does anybody at SM give a monkey's chuff about it?

Yes. We do Bearded. But we have issues that take priority over this at the moment. I will update you when this is fixed

beardedgit · December 20, 2013

mbonocore wrote: »

But we have issues that take priority over this at the moment.

I don't doubt it. I'll wager that your Issue List is longer than Santa's Pressie List

But don't you have anybody picking off the easy targets while the others invent new weapons for the bigger campaign?

beardedgit · January 3, 2014

2014 bump.

beardedgit · January 28, 2014

No news, no fix, no further response from Helpdesk.

:pissed

[Resolved] [Added Active Bug List] Bug in Tools > Organize > Replace

Comments