Crop Tool Barely Works in Chrome with Windows 10 - Desktop

WinsomeWorksWinsomeWorks Keep Thou my FeetPosts: 1,934Registered Users Major grins

The Crop Tool is almost un-usable in Chrome with Windows 10. It's very very glitchy-- mainly I can't grab the edges or corners to pull in, & it doesn't matter which size or format I've got it set to. I think I've only tried it in the single photo crop mode, not the bulk crop tool. But I've tried & tried over the past week or more & it only rarely works, & never on the 1st try. Sometimes I can click on a different size or format & the edge will suddenly, randomly grab (using a mouse with desktop) but mostly it's just a frustrating series of attempts that fail. It doesn't matter if the gallery is SmugMug style or Collage style. I'm getting to the crop tool by way of the Tools icon below each photo preview. Sure hope this can be fixed very soon; I have a lot of cropping to do. I've seen no action on the bug I posted back in July.

Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com

Comments

  • ziggy53ziggy53 Still learnin'still lovin Posts: 19,008Super Moderators moderator

    This sounds like a digitizer issue. Are you using a touch-screen to make selections?

    ziggy53
    Moderator of the Cameras and Accessories forums
  • WinsomeWorksWinsomeWorks Keep Thou my Feet Posts: 1,934Registered Users Major grins

    No, as I said in my original post, I'm using a mouse. I was also trying to use various tools on my Samsung tablet a few times recently too, especially since crop wasnt working on that desktop (my usual computer died a couple weeks ago) Well, that went terribly. The formatting, and behavior of nearly every tool on the tablet (Samsung 10.1 A ) is truly appalling. Photographer tools are very skimpy on the app, & don't work great. The overall appearance is pretty bad too. But if you call up the desktop version, the tools are just not usable. So many things overlap which shouldn't, action is very glitchy & klunky, etc. It's a shame; I mean it llooks like it could look really great & should work well, but it just seems these tools & formatting havent been tested much on tablets. I wish SmugMug would work lots better on tablets, since th photos themselves are so much better viewed on a tablet than a phone.

    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
  • WinsomeWorksWinsomeWorks Keep Thou my Feet Posts: 1,934Registered Users Major grins

    Bump

    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
  • WinsomeWorksWinsomeWorks Keep Thou my Feet Posts: 1,934Registered Users Major grins
    edited September 22, 2017

    Is anyone paying attention to bugs right now? I'd like to hear back on this, that it's getting attention. I've tried cropping again in other galleries, on Chrome with Windows 10, & the tool simply doesn't work. Every now & then it'll suddenly work if set on "Unconstrained", but it's very unreliable & won't work on any of the set sizes or "Original". I'm only using Chrome right now because I'm stuck with it on a "stopgap" PC since mine died a few wks ago. I'd use FF instead, but FF keeps giving me an error due to something about the security certificate. (again, FF on Windows 10) every time I try to go to my SmugMug site. Very frustrating. I haven't been able to force an exception. Just can't get to my site on FF. Note: I'm using a mouse with a PC-- this is not a touchscreen.

    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
  • ziggy53ziggy53 Still learnin'still lovin Posts: 19,008Super Moderators moderator
    edited September 24, 2017

    I am not able to duplicate the problem you are having on my equipment; i.e. the SmugMug browser based cropping tool is working as I expect it to work on my machines. I suggest that you check with a computer support person in your area to see if they can find any issues on your computer.

    That said, my normal workflow is to do all image editing on my computer before posting to SmugMug, and that includes cropping operations.

    ziggy53
    Moderator of the Cameras and Accessories forums
Sign In or Register to comment.