Registrar notice?

Mike DeepMike Deep Beginner grinnerPosts: 14Registered Users Big grins
edited October 4, 2018 in SmugMug Support

I just received this email:

This notification is to let you know that some or all of the products you purchased from SmugDomains powered by GoDaddy will now be managed through Domains Priced Right®. Domains Priced Right offers the same great domain and service management tools, as well as friendly 24/7 Support. To resume management of these services, visit the Domains Priced Right home page and use the same username and password you used with SmugDomains powered by GoDaddy. If you have any questions or need assistance, please call us at +1 (480) 624-2500. Remember, Domains Priced Right promises excellent service, and your management tools will remain exactly the same. You simply have a new place to manage your account.

I'm not going to provide my credentials to a website that sends an unsolicited email unless SmugMug corroborates it. Is this in error and is it 2009 again?

Comments

  • kygardenkygarden None USAPosts: 1,058Registered Users Major grins

    Wondering the same thing and I got that same message.

  • kygardenkygarden None USAPosts: 1,058Registered Users Major grins

    I just got this reply from Smugmug when I asked about it:

    "It looks like this email may have been sent out accidentally by GoDaddy and we are looking into it. There is nothing you need to do on your end and this should not affect your site in any way. You can disregard the email and you should be able to login the same way you always have at Smugdomains shortly. We are sorry for any confusion this may have caused.
    If you need anything else, please let us know!"

  • Djm3006Djm3006 Major grins Steamboat Springs, ColoradoPosts: 171Registered Users Major grins

    fishing for your business, I get them all the time

  • leftquarkleftquark SmugMug Product Team Posts: 3,487Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee

    I can confirm that this message was accidentally sent out by GoDaddy. You do not need to take any action. If you received this email, GoDaddy will be sending a follow-up email to confirm that your domain is still part of SmugDomains/GoDaddy.

    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • kygardenkygarden None USAPosts: 1,058Registered Users Major grins
    edited October 4, 2018

    The other issue is (as of right now), if you go to https://smugdomains.smugmug.com/ and click on 'Log in to SmugDomains' it redirects to a dead page: https://mya.secureserver.net/default.aspx?prog_id=smugmug
    I believe that was the correct link in the past because I bookmarked it, but it's just not working right now. If I just need to wait a bit while it's fixed, ok...

    This page isn’t working
    mya.secureserver.net redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS

    UPDATE to this post (reply from smugmug in email):
    "I just spoke with GoDaddy and while the have fixed the main issue, it can take up to 24 hours for the domain login to work again. They are hoping it is much quicker, but at this time it is still not working."

  • sapphire73sapphire73 Major grins PennsylvaniaPosts: 1,688Registered Users Major grins

    Glad to hear that this email was a mistake, as I also received it.

  • scottcolbathscottcolbath Major grins Posts: 278Registered Users Major grins

    I also got this email. Thanks for the info.

    S.C.

  • kygardenkygarden None USAPosts: 1,058Registered Users Major grins
    edited October 9, 2018

    Now I got another of these messages. Is THIS one legit? It came yesterday evening

    Message below:
    This notification is to let you know that some or all of the products you purchased from Domains Priced Right will now be managed through SmugDomains powered by GoDaddy. SmugDomains powered by GoDaddy offers the same great domain and service management tools, as well as friendly, expert service.

    To resume management of these services, visit SmugDomains powered by GoDaddy and use the same username and password you used with Domains Priced Right. If you have any questions or need assistance, please contact us at [email protected] or call 24/7 Support at (480) 624-2500.

    Remember, SmugDomains powered by GoDaddy promises excellent service, and your management tools will remain exactly the same. You simply have a new place to manage your account.

    Sincerely,
    SmugDomains powered by GoDaddy

  • leftquarkleftquark SmugMug Product Team Posts: 3,487Administrators, Vanilla Admin, SmugMug Product Team SmugMug Employee

    That was the email letting you know you're still on SmugDomains and not on "Domains Priced Right". You don't need to take any action.

    SmugMug Director of Product / dGrin Afficionado
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • kygardenkygarden None USAPosts: 1,058Registered Users Major grins

    @leftquark said:
    That was the email letting you know you're still on SmugDomains and not on "Domains Priced Right". You don't need to take any action.

    OK, thanks

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