How can I tell when video encoding finished?

skimmelskimmel Posts: 3Registered Users Big grins
Hi, I just uploaded a bunch of videos to my site and want to know when I can release the site to clients. I noticed that, currently, the videos are playing at a low resolution so it seems like maybe they are not yet full encoded for the site. How can I tell when they are completely encoded and will play back at full resolution? Thanks.

Comments

  • PhyxiusPhyxius SmugMug Support Hero Posts: 1,363Registered Users Major grins

    Hi,

    Videos, like other files should process fairly quickly, generally in seconds. Video playback is auto adjusted based so, it may start at a lower quality and then ramp up to higher definition as supported by your connection. If you have a good connection but don't feel that your videos are playing at the quality they should you can post a link to a video here or email us at [email protected] with the link then, we would be happy to check on it for you.

    Regards,
    Christina

    Christina Dale
    SmugMug Support Hero - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
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