Problem displaying private gallery

Goughy

Could someone please confirm the following behavior?

- Login to your SmugMug site

- Select "Organize"

- Navigate to a PRIVATE gallery (images are displayed correctly in a grid, as expected)

- Select "DONE" from the top line of the organizer

- All images are replaced by the dreaded "? in a blue box" icon, although other items such as filenames, gallery title, breadcrumbs etc. are all correctly displayed.

I am using the classic SmugMug style for the gallery, although I have seen the same behavior with "Collage (Landscape)" as well. It does not occur with Public galleries.

I someone else can confirm this, I'll report it as a bug.

Richard

Allen

Do you mean passworded or unlisted? Private can only be seen by you the owner logged in.

Allen

I changed a passworded gallery to "Private" and did not see what you are.
Using Smumug style.

Goughy

Thanks for looking, Allen.

These galleries are several folders deep, all of which are Private. e.g goughy.smugmug.com/Vault/OutOfCamera/2019/August/18

As I described in my instructions for reproducing the issue, I was logged in, otherwise I would not expect to see the gallery at all. It might be necessary to follow the same series of steps I did, in order to repro the behavior.

When I'm logged in:

goughy.smugmug.com/organize/Vault/OutOfCamera/2019/August/18 gives the expected grid display of images.
Selecting "DONE" goes to goughy.smugmug.com/Vault/OutOfCamera/2019/August/18 which shows the problem

When I'm not logged in

goughy.smugmug.com/organize/Vault/OutOfCamera/2019/August/18 asks me for my login credentials.
goughy.smugmug.com/Vault/OutOfCamera/2019/August/18 shows the "Page Not Found" message as expected.

I'll contact the heroes directly - it might be a particular problem with my setup.

Goughy

On the advice of SmugMug heroine Amanda, I cleared the browser cache and that fixed the issue.

Probably something I should have thought of myself!