Keywords are hidden

stigvoll

I'm importing collections from Lightroom Classic to SmugMug, and as a owner I can see all my keywords as well as use them for searching in my own photos. I have invited persons to my SmugMug, but they can neither see the keywords nor having them show up in a search. Why?

Site Access: People I Choose
Google Search Visibility: Yes
SmugMug Search Visibility: Yes - discover me!

stigvoll

For some reason I can't edit my discussion. The keywords is now searchable for invited users, but the keywords don't show up in Lightbox mode. Why?

denisegoldberg

@stigvoll said:
For some reason I can't edit my discussion. The keywords is now searchable for invited users, but the keywords don't show up in Lightbox mode. Why?

Do you have keywords set to ON in Lightbox?

Here's the help page that shows how to customize lightbox settings: https://help.smugmug.com/customize-my-lightbox-BygUggPkVHz

stigvoll

I believe I do. But I can't find the settings for the Lightbox customizing any more.

stigvoll

... and why can't I format my posts in this forum? All I can do is applying emoji's.

stigvoll

Ok - I found the Lightbox settings. The Keywords are ON. I can see the keywords, but my invited users cannot.

denisegoldberg

@stigvoll said:
... and why can't I format my posts in this forum? All I can do is applying emoji's.

It looks like you joined the forum today. There are some limitations placed on new users for the first day or so.

denisegoldberg

@stigvoll said:
Ok - I found the Lightbox settings. The Keywords are ON. I can see the keywords, but my invited users cannot.

Can you post a link to your site? That might help us see the cause of the issue.

stigvoll

> @denisegoldberg said:
> (Quote)
> Can you post a link to your site? That might help us see the cause of the issue.

My site is closed for invites only. But if it helps: stigovevoll.smugmug.com.

denisegoldberg

@stigvoll said:
My site is closed for invites only. But if it helps: stigovevoll.smugmug.com.

I can't see your site if it is closed for invites only. I'd recommend you contact the SmugMug help desk; they should be able to help you.

https://help.smugmug.com/email-a-smugmug-support-hero-rkwelDyVrz

stigvoll

> @denisegoldberg said:
> (Quote)
> I can't see your site if it is closed for invites only. I'd recommend you contact the SmugMug help desk; they should be able to help you.
>
> https://help.smugmug.com/email-a-smugmug-support-hero-rkwelDyVrz

I'll keep it open for a short period of time. You can try again now. The keywords in Lightbox mode is still gone, as far as I can see.

denisegoldberg

@stigvoll said:
I'll keep it open for a short period of time. You can try again now. The keywords in Lightbox mode is still gone, as far as I can see.

I can't see anything but your home page. Lightbox would only be available by clicking on a photo in a gallery.

If you have galleries that are unlisted I won't be able to see them without a direct link to the gallery.

stigvoll

Is the use of Collage Landscape the problem? https://dgrin.com/discussion/239404/add-the-option-to-show-keywords-in-lightbox

denisegoldberg

My galleries are all in Collage Landscape style. The keywords are visible in lightbox - but the viewer must click the photo details icon on the side to see the keywords. I've included sample screenshots from this page on my site: https://www.denisegoldberg.com/Wandering-near-home/Spring-2020/i-XBt3jCZ/A

stigvoll

This is how I can view my own photos. Other users can only see Camera Info.

denisegoldberg

@stigvoll said:
Is the use of Collage Landscape the problem? https://dgrin.com/discussion/239404/add-the-option-to-show-keywords-in-lightbox

That conversation was from 2013.

stigvoll

... and switching from "People I Choose" to "Anyone" and back to "People I Choose" results in me having to send out new invites to everyone again ... Argh!

denisegoldberg

@stigvoll said:
This is how I can view my own photos. Other users can only see Camera Info.

I just verified that I can see the keywords on my site both when I am logged in and when I am not logged in.

I think the helpdesk should be able to help you. They are usually quick to respond.
https://help.smugmug.com/email-a-smugmug-support-hero-rkwelDyVrz

stigvoll

> @denisegoldberg said:
> (Quote)
> I just verified that I can see the keywords on my site both when I am logged in and when I am not logged in.
>
> I think the helpdesk should be able to help you. They are usually quick to respond.
> https://help.smugmug.com/email-a-smugmug-support-hero-rkwelDyVrz

Ok - thanks for you patience :)

denisegoldberg

I'm guessing this has something to do with using People I Choose since that allows you to share photos privately. Adding the keywords would give them clickable access to other photos on your site with the same keywords.