Lost feature images

jamblar

Over the years, I've chosen a feature image for each of my galleries as I've gone along, so I have nice looking thumbnails on the page that lists all my galleries. Today whilst tweaking some other things in the organiser, I clicked on 'Settings > All galleries in folder', and I saw a tick box for 'Feature Image'. It wasn't ticked, and for a split second I mistook it for an option to place the feature image at the top of all my gallery pages. So I ticked it, and now all my feature images/gallery thumbnails are missing!

I can't quite understand the purpose of this box where it is controlling a whole list of galleries. All I know is in by turning it on, I've turned all my feature images off.

Please tell me there's a way to undo what I did so that I don't have to sort through 98k images to find 260 thumbnails.

Thanks in advance

Hikin' Mike

I would contact the help desk because they don't monitor the forum as closely as they do the help desk. The help desk is in my signature below.

jamblar

Thanks Mike. For some reason I'm unable to get my head around exactly how smugmug works in the backend, (despite being a web designer for 15 years!) so I was hoping I had just turned it off in a sense, and that it could be turned back on. I think you're suggesting that I need SmugMug themselves to roll something back server side to fix this? (if that's even possible)?

denisegoldberg

As Mike said, if you are looking for help from SmugMug you should contact them directly at the help desk.

https://www.smugmughelp.com/en/articles/309-email-a-smugmug-support-hero

Hikin' Mike

@jamblar said:
I need SmugMug themselves to roll something back server side to fix this? (if that's even possible)?

Yep. They have controls that we (as users) don't have access.