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    wescandelawescandela Registered Users Posts: 9 Big grins

    I’m sorry to read this in the term since First reporting the issue, I’ve been able to get minor, and I’ve actually been able to start getting feedback from my Google Analytics reports.
    Very minor and in frequent updates, but something is struggling to work. However, it’s very much like the issue you are pointing out. I am getting a fraction of the information my stat count account provides me compared to Google.

    However, on my other website, which is a WordPress website, the tracking is flawless

    I have no idea what’s going on

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    redcrown@mchsi.comredcrown@mchsi.com Registered Users Posts: 74 Big grins

    I have not looked at GA for a long time because without individual "lightbox" hits it does not tell me much. But today I took a look and discovered GA has not received any SmugMug hits of any kind since July 1, 2023. Complete silence.

    I hereby offer a $200 reward to any official SmugMug employee who can fix this and show us a good, comprehensive tutorial on how to make it work. Again: not thumbnails, not gallery pages, not pre-fetch junk. Hits on actual full screen images.

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    redcrown@mchsi.comredcrown@mchsi.com Registered Users Posts: 74 Big grins

    I've been offering some advice to an organization that has set up a new Smugmug account to hold event photos. That brought me back to the issue of statistics. So, my first look at Google Analytics since I gave up last year. Now Google tells me my property is "no longer processing data", and will be deleted on July 1, 2024 if I don't do something soon. Sad to see no progress has been made at Smugmug. Also looked at Smugmug's own stats for the first time in a long time. Also sad to see no progress there either. Smugmug stats are still grossly inflated by thumbnail and "pre-fetch" hits. They tell you somebody maybe looked at something, maybe not, but they definitely visited. Still no way to tell which thumbs in a gallery got clicked on to see the real (Lightbox) image.

    So, I know I'm probably wasting time, but does anybody know anything useful? Thankfully, Statcounter is still working, but no way to see summaries (images with the most hits).

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