smugmug down?

jamescalder

Sheaf wrote:

We're really, really sorry everyone. We've been pounding on it trying to figure it out while our Chief Geek was tied up in an important conference.

We think we just fixed it. Can some of you confirm?

zippy now, thanks!

com3

BeachBill wrote:

Confirmed in my account as well. Stats are at 0.

my stats seem to be normal... all else seems to be running fine now too. last night, it was working fine.

rainforest1155

Controlpanel is back online for me - thanks!

Sebastian

BeachBill

com3 wrote:

my stats seem to be normal... all else seems to be running fine now too. last night, it was working fine.

Oh yeah, I forgot to check the status of the stats. Done: stats are back now as well. And by the way, gallery browsing was only slow this morning for me. I was uploading photos last night and everything was fast then. Same with the control panel, the only issue I had with it was the stats.

Thanks Smugmug team!

rich56k

Sheaf wrote:

We're really, really sorry everyone. We've been pounding on it trying to figure it out while our Chief Geek was tied up in an important conference.

We think we just fixed it. Can some of you confirm?

All is good here in beautiful downtown burbank!!

stats back too

thanks

Montec

I was having trouble this morning, I couldn't get anything to load. All other sites were working fine, I came back this afternoon and all is well again. Seems there are problems somewheres.

Andy

Montec wrote:

I was having trouble this morning, I couldn't get anything to load. All other sites were working fine, I came back this afternoon and all is well again. Seems there are problems somewheres.

http://www.dgrin.com/showpost.php?p=563205&postcount=28

Angelo

I'm still a touch sluggish but much better than this morning.

wayne861

Angelo wrote:

I'm still a touch sluggish but much better than this morning.

Thanks everyone

What ever you did, please keep it!! I am connecting from Western New York and the site has never been this fast for me.

Wayne

greenpea

I'm posting to this thread, because it looks like most people are not having problems anymore. But I just checked and I am still having problems.

For the past 2 days I've been up and down. I'll type in my site http://intialphotography.smugmug.com and I'll get http://www.smugmug.com.

About 1/2 the time everything is fine, but 1/2 the time my URL ends up at the smugmug.com homepage.

W.W. Webster

greenpea wrote:

I'll type in my site http://intialphotography.smugmug.com and I'll get http://www.smugmug.com.

You spelled it wrong (second 'i' missing).

greenpea

W.W. Webster wrote:

You spelled it wrong (second 'i' missing).

Boy am I going to feel dumb if that was the only reason I was having problems.

sheesh...misspelling my own url.

devbobo

greenpea wrote:

Boy am I going to feel dumb if that was the only reason I was having problems.

sheesh...misspelling my own url.

thanks for making my morning

W.W. Webster

greenpea wrote:

sheesh...misspelling my own url.

Don't be too hard on yourself. By your own estimate, you've been spelling it correctly about 1/2 the time!

greenpea

W.W. Webster wrote:

Don't be too hard on yourself. By your own estimate, you've been spelling it correctly about 1/2 the time!

...and only misspelling my own url incorrectly 1/2 the time for the past 2 days

rainforest1155

greenpea wrote:

...and only misspelling my own url incorrectly 1/2 the time for the past 2 days

Worse things have happened.
Just stick with copying the url in your signature when getting the link right matters.

Sebastian

rickst

Down
It is 6:33 CDT, and I cannot connect to smugmug. I am located in Minnesota.. All other web sites I try are fine--no reduction in speed, etc.

rickst

Update--I can connetc to smugmug.com but not to my page and photos--it just "spins"

rainforest1155

rickst wrote:

Update--I can connetc to smugmug.com but not to my page and photos--it just "spins"

Can you tell us your site address, because I can access mine without trouble.

Sebastian

EDIT: If your sitename is rickst, it works for me as well. Maybe it's a connection problem on the way to smugmug.
EDIT2: Try a traceroute if the problem still exists:

Andy wrote:

To run a traceroute on a PC, click on "Start". Then click on "run" and type in "command" and hit enter. That should bring up a black screen. When you get that, type in "tracert hera.smugmug.com". There should be a little 'c:\' in the upper left corner of that black screen, click on that. Then select "edit" and then select "mark". You will see a little gray box appear inside the black box at the top. Click on that and drag it to the bottom so that all the text is highlighted. Then click on the 'c:\' at the top again and click on "edit" then "copy". Then paste all your traceroute information in an reply here. That will help us see if and where any problems may be.

rickst

My connection suddenly came back about a half hour ago--have no idea what the issue was

mwgrice

greenpea wrote:

Boy am I going to feel dumb if that was the only reason I was having problems.

sheesh...misspelling my own url.

If it's any consolation I can barely spell my own first name.