The IP is in Anaheim. You've offices there? Why is someone in my wife's gallery using the customizer?
I wouldn't know, sorry . Our HQ is in Mountain View but we have remote people all around the world.
Another possibility, someone (not from SmugMug) went to your site/gallery and put in #customize at the end of the URL. The link would just take them to the gallery of course, but the hit would still register. They wouldn't be able to customize.
So do you use our login details, a Master login, or some other way?
SmugMug employees have admin privileges. Your password is encrypted, we can't see that information. We also cannot see credit card or bank information - it is all encrypted.
SmugMug employees have admin privileges. Your password is encrypted, we can't see that information. We also cannot see credit card or bank information - it is all encrypted.
So, using those privileges, can you can see pics that we put in Private and/or PW-protected galleries?
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What the??
Another possibility, someone (not from SmugMug) went to your site/gallery and put in #customize at the end of the URL. The link would just take them to the gallery of course, but the hit would still register. They wouldn't be able to customize. We have powers but only use them for good
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So do you use our login details, a Master login, or some other way?
No one can see anything but the ********
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