In Windows, you'll go to the "Start" menu, click "run" and type "command" on the line. That will open a terminal window.
What happens if you try and load images from another site? SmugMug, other photo sharing site?
I checked out smug ... loaded perfectly. Tried Fred .. loaded perfectly...the scanning type of load as I had mentioned before except for one photos that loaded like example 2. Smug didn't load any differently then before.
I'll try doing the other later .. need to get supper ready
I checked out smug ... loaded perfectly. Tried Fred .. loaded perfectly...the scanning type of load as I had mentioned before except for one photos that loaded like example 2. Smug didn't load any differently then before.
I'll try doing the other later .. need to get supper ready
Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
Trend is pretty good as far as virus scanners go. You might want to check and make sure you're not running more than one.
Also, when you say "through your phone" do you mean DSL? The 100ms latency isn't great but I've seen longer and it does affect performance.
If you can, try doing this: Open a terminal window and type "ping -t www.dgrin.com". Let it run for maybe 30 seconds to a minute then hit control C to cancel it. You'll see something that looks like this:
insight:~ ianclements$ ping www.dgrin.com
PING www.dgrin.com (208.79.45.83): 56 data bytes
64 bytes from 208.79.45.83: icmp_seq=0 ttl=246 time=22.271 ms
...
64 bytes from 208.79.45.83: icmp_seq=8 ttl=246 time=22.371 ms
^C
--- www.dgrin.com ping statistics ---
9 packets transmitted, 9 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 20.511/25.777/46.136/7.958 ms
What you care about most is the stats on the bottom. Hopefully, your connection isn't dropping packets--if you are, that will slow things down as well.
What do you see when you do this?
Ran this 3 times and typed it in 2 different ways. One with spaces ... kinda looked like you had a space or two in there and then without any. Same results. Info came up right away. Waited a min. nothing else surfaced. Forgot to do Control C to close it tho ... just closed out the box. Is that ok?
When you've finished loading a page with images, do you see a small magnifying glass and the words "Full Size" at the bottom left corner of the images?
It would look something like this:
Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
Here's another thing that might provide a clue: go to the Firefox menu and open the Add-ons tab. Take a screenshot of it and post it. If all the add-ons don't fit in a single screen without scrolling, take several shots so we can see them all. Don't worry about overlap.
We're kind of scratching our heads about the problem you are having, but we appreciate your patience. Hopefully, we'll figure it out soon.
When you've finished loading a page with images, do you see a small magnifying glass and the words "Full Size" at the bottom left corner of the images?
Here's another thing that might provide a clue: go to the Firefox menu and open the Add-ons tab. Take a screenshot of it and post it. If all the add-ons don't fit in a single screen without scrolling, take several shots so we can see them all. Don't worry about overlap.
We're kind of scratching our heads about the problem you are having, but we appreciate your patience. Hopefully, we'll figure it out soon.
Thanks.
I don't have any add-ons. I clicked on it and it just took me to there page to add 'add ons' You don't want that page do you
Trend installs a FF plugin to scan websites. Looks like the plugin doesn't work for FF 5 and FF disabled it. You can check with Trend Micro and see if they have an updated version of the plugin available.
Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
Trend installs a FF plugin to scan websites. Looks like the plugin doesn't work for FF 5 and FF disabled it. You can check with Trend Micro and see if they have an updated version of the plugin available.
It's a long shot, but I would try disabling both the Yahoo and Trend Micro toolbars, then restart Firefox--you shouldn't need to reboot unless you get a message that tells you to. See if it makes a difference. If so, try re-enabling one of them then restarting FF so that you are running with one on and one off. That will show which was responsible. If having both of them disabled makes no difference, just turn them both back on.
I just did that .. made it worse I know .. I shouldn't laugh, but it's better then crying
That's actually OK. It's a sign that your DNS service is slow. DNS is how you match names to IP addresses. When you type "www.dgrin.com", DNS is used to turn that into "208.79.45.83". The DNS Cache stores the previously used stuff locally so you don't have to go out to the network every time to look that up--DNS fetches it from the local cache--there are some instances where the address is looked up every time because it can change and to cache it might result in failure.
If you're feeling brave, you can try changing the settings. You can find more information here on how to do that.
Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
Sorry I've not gotten back to this thread sooner. My mom was taken to the ER this morning. Dislocated her shoulder. Just got home. I'll try these things tomorrow when I'm not so tired.
Just two questions ... Will disabling my Trend turn it off? I know stupid question, but need to ask
And ... What happens when I change the DNS settings?
Disabling Trend does turn it off. Once you've completed the task, enable it again.
Changing DNS settings will change where your computer gets address information from . The hope is that by doing these two things, we can figure out what's causing your slow performance.
Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
Just wanted to let you all know again .. I've not forgotten all I'm going to try to fix this problem. Still tied up with my Mom. Give me a day or two please .. Thanks a bunch
I disabled Yahoo and Trend each separately and the results were .. Yahoo had some improvement, but disabling the Trend didn't. That surprised me as I thought Trend might be the issue.
So I moved onto the DNS and got to this box and this is what it looked like. I didn't know if I was suppose to type in the numbers for dgrin or not. I'll wait to hear what you ask me to do
I disabled Yahoo and Trend each separately and the results were .. Yahoo had some improvement, but disabling the Trend didn't. That surprised me as I thought Trend might be the issue.
So I moved onto the DNS and got to this box and this is what it looked like. I didn't know if I was suppose to type in the numbers for dgrin or not. I'll wait to hear what you ask me to do
Mary,
You should copy those numbers exactly as you see them into the network configuration panel you have open. You'll probably need to click the radio button that says "Use the following DNS server addresses:" first. Then follow the rest of the instructions. When you are done, your machine will be configured to use Open DNS rather than whatever DNS server your ISP is using.
This may or may not improve performance. It just depends on whether Open DNS provided quicker response to you. You should try running with it for a while before deciding. You will be clearing all of your caches, which will be refreshed over time.
If you don't see any improvement (or if it is even worse), you could follow the same procedure and try Google's DNS server. The addresses to use are:
Preferred: 8.8.8.8
Alternate: 8.8.4.4
Again, might help, might not. If things do not improve (or get worse), you can go back to your network configuration and reset the radio button to obtain the DNS address automatically.
Comments
I checked out smug ... loaded perfectly. Tried Fred .. loaded perfectly...the scanning type of load as I had mentioned before except for one photos that loaded like example 2. Smug didn't load any differently then before.
I'll try doing the other later .. need to get supper ready
www.Dogdotsphotography.com
Ran this 3 times and typed it in 2 different ways. One with spaces ... kinda looked like you had a space or two in there and then without any. Same results. Info came up right away. Waited a min. nothing else surfaced. Forgot to do Control C to close it tho ... just closed out the box. Is that ok?
This is what came up ...
www.Dogdotsphotography.com
www.Dogdotsphotography.com
Forgot to ask .. do I have spaces where it looks like there is one? Do I hit 'enter' after typing it in?
www.Dogdotsphotography.com
What does this mean?
www.Dogdotsphotography.com
I'm going to investigate a couple things and will be back to you.
It would look something like this:
Here's another thing that might provide a clue: go to the Firefox menu and open the Add-ons tab. Take a screenshot of it and post it. If all the add-ons don't fit in a single screen without scrolling, take several shots so we can see them all. Don't worry about overlap.
We're kind of scratching our heads about the problem you are having, but we appreciate your patience. Hopefully, we'll figure it out soon.
Thanks.
No I don't see that. I do see 'Report'
www.Dogdotsphotography.com
I don't have any add-ons. I clicked on it and it just took me to there page to add 'add ons' You don't want that page do you
www.Dogdotsphotography.com
If you don't see the magnifying glass and "Full Size", it means the images haven't been resized yet.
Can you check the status of JavaScript in the browser? To do that, follow the directions on Mozilla's web site. You can find those here.
Also, you might have said before but what kind of machine are you running Windows on again?
Checked the Java Script and that was fine.
I have a Dell XPS 8300, i7, 64 bit, 12.0 GB RAM, W7 Professional.
Edit .. I just found a photo that did show the magnifying glass .. I like that option
www.Dogdotsphotography.com
Just tried that for you .. no difference other then it loads just a tad faster when displaying photos in the blurry kind of way.
Edit ..
One thing I'm noticing when on dgrin ... when ever I post a reply or go to a page it takes longer for the page to reload.
www.Dogdotsphotography.com
This is the whole page.
Last one about Trend has me concerned ... Can anyone tell me what that means?
www.Dogdotsphotography.com
I just did that .. made it worse
www.Dogdotsphotography.com
I will do that -- thanks
www.Dogdotsphotography.com
That's actually OK. It's a sign that your DNS service is slow. DNS is how you match names to IP addresses. When you type "www.dgrin.com", DNS is used to turn that into "208.79.45.83". The DNS Cache stores the previously used stuff locally so you don't have to go out to the network every time to look that up--DNS fetches it from the local cache--there are some instances where the address is looked up every time because it can change and to cache it might result in failure.
If you're feeling brave, you can try changing the settings. You can find more information here on how to do that.
Sorry I've not gotten back to this thread sooner. My mom was taken to the ER this morning. Dislocated her shoulder. Just got home. I'll try these things tomorrow when I'm not so tired.
Just two questions ... Will disabling my Trend turn it off? I know stupid question, but need to ask
And ... What happens when I change the DNS settings?
www.Dogdotsphotography.com
Changing DNS settings will change where your computer gets address information from . The hope is that by doing these two things, we can figure out what's causing your slow performance.
www.Dogdotsphotography.com
I disabled Yahoo and Trend each separately and the results were .. Yahoo had some improvement, but disabling the Trend didn't. That surprised me as I thought Trend might be the issue.
So I moved onto the DNS and got to this box and this is what it looked like. I didn't know if I was suppose to type in the numbers for dgrin or not. I'll wait to hear what you ask me to do
www.Dogdotsphotography.com
You should copy those numbers exactly as you see them into the network configuration panel you have open. You'll probably need to click the radio button that says "Use the following DNS server addresses:" first. Then follow the rest of the instructions. When you are done, your machine will be configured to use Open DNS rather than whatever DNS server your ISP is using.
This may or may not improve performance. It just depends on whether Open DNS provided quicker response to you. You should try running with it for a while before deciding. You will be clearing all of your caches, which will be refreshed over time.
If you don't see any improvement (or if it is even worse), you could follow the same procedure and try Google's DNS server. The addresses to use are:
Preferred: 8.8.8.8
Alternate: 8.8.4.4
Again, might help, might not. If things do not improve (or get worse), you can go back to your network configuration and reset the radio button to obtain the DNS address automatically.
Good luck and let us know what you find.