Images turning to spacer.gif

Cygnus StudiosCygnus Studios Commercial PhotographerSan Francisco's North BayRegistered Users Posts: 2,294 Major grins
edited June 21, 2017 in Bug Reporting

Edit to say that this is on my end (computer issue of some kind) and not a smugmug issue.

Steve

Website

Comments

  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,781 Many Grins

    I was able to click the download button and save the original file with no problems. Can you let us know how you're going about trying to download an image? Are you viewing in a gallery, or is it on a Folder or Page filled with content blocks?

    I'm also confused about your comment on uploading -- are you saying none of your photos are uploading and instead they're being filled with tiny empty images (spacer.gif)?

    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • Cygnus StudiosCygnus Studios Commercial Photographer San Francisco's North BayRegistered Users Posts: 2,294 Major grins
    edited June 21, 2017

    I've tried downloading straight from gallery and from organizer and get same results. I tried a few dozen galleries now. I haven't changed anything on the website in a while now, so I'm not sure what is causing it to happen now. I am unable to find any gallery that allows me to download jpegs.

    Edit:

    Now I am uploading jpegs all the time, but still cannot download them.

    Steve

    Website
  • Cygnus StudiosCygnus Studios Commercial Photographer San Francisco's North BayRegistered Users Posts: 2,294 Major grins
    edited June 21, 2017

    This is extra weird now. I can download jpegs on 1 computer, but only spacer gifs on 2 others. So now I'm not sure if it is a computer problem or website problem.

    When I googled this, the first thing I found was a thread from last year.

    Steve

    Website
  • Cygnus StudiosCygnus Studios Commercial Photographer San Francisco's North BayRegistered Users Posts: 2,294 Major grins

    This seems to be on my end, not a smugmug issue. Sorry leftquark.

    Steve

    Website
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,781 Many Grins

    Let me know if we can help at all!

    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
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