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SmugMug Network Connectivity Issues

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  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 4, 2007
    Went to my smugmugsite and got this:

    Yes Nick, thanks. For some customers, the website is unavailable. We don't yet know the reason. But I, for example, can get to your site no trouble. Weird internets today. We're on it!
  • Options
    photofreakphotofreak Registered Users Posts: 233 Major grins
    edited January 4, 2007
    photofreak wrote:
    is there work being done....I'm unable to access my site...
    www.mandraleephotography.com
    thanks
    Mandi
    it's up now....never mind.....clap.gif
    Mandi :shay
    www.mandraleephotography.com



    Life is a compromise of what your ego wants to do, what experience tells you to do, and what your nerves let you do.
  • Options
    sc74sc74 Registered Users Posts: 1 Beginner grinner
    edited January 4, 2007
    Also getting timeouts
    Hi there--

    I'm also experiencing slow connections and timeouts when trying to upload photos (and even just sign in) to Smug Mug.

    I'm in Brooklyn on a mac-- My trace follows.

    Hope you can find a fix soon!

    Sebastian


    traceroute to hera.smugmug.com (63.81.134.23), 30 hops max, 40 byte packets
    1 10.0.1.1 (10.0.1.1) 1.53 ms 0.869 ms 0.749 ms
    2 10.47.160.1 (10.47.160.1) 7.508 ms 7.686 ms 8.865 ms
    3 pos2-0-nycmnys-ubr5.nyc.rr.com (24.29.100.49) 136.963 ms 8.264 ms 9.256 ms
    4 pos0-2-nycmnys-rtr1.nyc.rr.com (24.29.100.45) 22.998 ms 10.461 ms 9.606 ms
    5 pos2-0-nycmnym-rtr1.nyc.rr.com (24.29.100.13) 13.824 ms 12.897 ms 11.791 ms
    6 24-29-104-202.nyc.rr.com (24.29.104.202) 11.528 ms 9.14 ms 12.438 ms
    7 pos4-0-nycmnyl-rtr1.nyc.rr.com (24.29.100.85) 15.619 ms 11.883 ms 8.757 ms
    8 tenge10-0-0.nycmnyrdc-rtr1.nyc.rr.com (24.29.119.117) 10.918 ms 11.808 ms 11.071 ms
    9 * tenge-0-0-0.nwrknjmd-rtr.nyc.rr.com (24.29.119.94) 22.027 ms 17.377 ms
    10 4.79.188.33 (4.79.188.33) 98.021 ms 171.112 ms 74.306 ms
    11 ae-32-54.ebr2.newark1.level3.net (4.68.99.126) 22.371 ms ae-31-53.ebr1.newark1.level3.net (4.68.99.94) 21.418 ms ae-31-51.ebr1.newark1.level3.net (4.68.99.30) 11.583 ms
    12 ae-1-100.ebr1.newark1.level3.net (4.69.132.21) 19.425 ms * ae-2.ebr1.newyork1.level3.net (4.69.132.97) 9.813 ms
    13 ae-11-53.car1.newyork1.level3.net (4.68.97.84) 21.217 ms * ae-11-51.car1.newyork1.level3.net (4.68.97.20) 11.716 ms
    14 cwie-llc.car1.newyork1.level3.net (4.71.172.126) 16.55 ms 15.103 ms 16.447 ms
    15 cwie-llc.car1.newyork1.level3.net (4.71.172.126) 19.079 ms ge2-1.fr3.ord.llnw.net (69.28.171.193) 36.737 ms 35.339 ms
    16 tge1-3.fr4.sjc.llnw.net (69.28.171.66) 104.281 ms 89.925 ms 89.272 ms
    17 tge1-3.fr4.sjc.llnw.net (69.28.171.66) 90.613 ms ve5.fr3.sjc.llnw.net (69.28.171.209) 87.622 ms 95.613 ms
    18 ve5.fr3.sjc.llnw.net (69.28.171.209) 89.397 ms * *
    19 hera.smugmug.com (63.81.134.23) 86.672 ms * 86.564 ms
  • Options
    digitalpinsdigitalpins Registered Users Posts: 448 Major grins
    edited January 4, 2007
    you can add me to the list I can not get into my site and I cant get into any other sites as well, I posted soemthing about this and it disappeared here... sorry it was a double post.... but I just cant get into my site today
    www.lamontphotography.com
    Canon 60D
    Canon Rebel XTi (400)
    Canon 10-22mm, Canon 50mm f/1.8 II
    MacBook, MacPro
  • Options
    wellmanwellman Registered Users Posts: 961 Major grins
    edited January 4, 2007
    Hi All:

    There was an incredibly significant degrade in connectivity to SmugMug starting around 7 p.m. PST last night and is still a problem (1/04/07; 7:20 a.m. PST). Connectivity is so slow that pages won't load (get DNS errors, hit reload, sometimes it does very slowly, sometimes not). The JAVA upload page never loads properly, so it can't be used.

    No other connectivity or speed of download or upload problems on any other channel but smugmug.com....

    I note that the connectivity problem is not just to my pages, but to ALL pages at smugmug.com, including help pages, etc.

    For instance, if I go to http://www.smugmug.com/help/themes and click on any of the menu items, I get an "error on page" status bar message and no connectivity at all.

    Personally, I found this connectivity problem challenging -- it happened right after I put down my money for a Power User Account. My first thought was, "geez, they let me have a fast server while I tested them out before joining, and now.... ugh!" I hope that is NOT the problem... it appears not to be since several other people are complaining.... but, the connectivity problem was interesting timing for me.

    Hope you find a fix... take care, Ron

    You'll have to trust me Ron, but SmugMug's customer service is amazing. I have no doubt that all hands are on deck with fire in their bellies right now. :D
  • Options
    digitalpinsdigitalpins Registered Users Posts: 448 Major grins
    edited January 4, 2007
    wellman wrote:
    You'll have to trust me Ron, but SmugMug's customer service is amazing. I have no doubt that all hands are on deck with fire in their bellies right now. :D


    Yep SmugMug's customer service is amazing.. I know them, they'll get right on itclap.gif


    JUST TO UPDATE
    wow its slow.... it just finally loaded... but going through pages its slow also

    hmmm whats going onheadscratch.gif
    www.lamontphotography.com
    Canon 60D
    Canon Rebel XTi (400)
    Canon 10-22mm, Canon 50mm f/1.8 II
    MacBook, MacPro
  • Options
    kathynmegkathynmeg Registered Users Posts: 30 Big grins
    edited January 4, 2007
    Same issues here. SBC global digital cable. I have been waiting an hour for my three pictures to upload....yikes!!
  • Options
    Brian M.Brian M. Registered Users Posts: 4 Beginner grinner
    edited January 4, 2007
    Network Issues
    I can add my formatted information

    Provider is Time Warner Cable
    Tracing route to hera.smugmug.com [63.81.134.23]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 10 ms 11 ms 11 ms 10.64.64.1
    3 9 ms 11 ms 10 ms gig1-1.kscyksgibb-rtr1.kc.rr.com [24.94.161.149]

    4 12 ms 12 ms 10 ms srp14-0.kscymordc-rtr1.kc.rr.com [24.31.239.1]
    5 14 ms 14 ms 11 ms srp14-0.kscymordc-rtr3.kc.rr.com [24.94.160.193]

    6 12 ms 12 ms 11 ms srp12-1.kscymordc-rtr4.kc.rr.com [24.31.239.220]

    7 12 ms 12 ms 14 ms so-3-1-1.kscymoL3-rtr1.kc.rr.com [24.94.160.169]

    8 17 ms 18 ms 21 ms ge-5-1-203.hsa1.StLouis1.Level3.net [4.79.132.13
    ]
    9 28 ms 27 ms 28 ms ae-11-11.car2.StLouis1.Level3.net [4.69.132.186]

    10 * * 31 ms ae-4-4.ebr2.Chicago1.Level3.net [4.69.132.190]
    11 33 ms 35 ms 45 ms ae-23-52.car3.Chicago1.Level3.net [4.68.101.39]

    12 27 ms 34 ms 23 ms 4.71.100.14
    13 70 ms 71 ms 71 ms tge1-3.fr4.sjc.llnw.net [69.28.171.66]
    14 87 ms 81 ms 82 ms ve5.fr3.sjc.llnw.net [69.28.171.209]
    15 * * * Request timed out.
    16 92 ms * 90 ms hera.smugmug.com [63.81.134.23]

    Trace complete.

    C:\Documents and Settings\Cordite>ping -t hera.smugmug.com

    Pinging hera.smugmug.com [63.81.134.23] with 32 bytes of data:

    Reply from 63.81.134.23: bytes=32 time=81ms TTL=238
    Request timed out.
    Request timed out.
    Request timed out.
    Reply from 63.81.134.23: bytes=32 time=91ms TTL=237
    Reply from 63.81.134.23: bytes=32 time=89ms TTL=237
    Reply from 63.81.134.23: bytes=32 time=90ms TTL=237
    Reply from 63.81.134.23: bytes=32 time=90ms TTL=236
    Request timed out.
    Reply from 63.81.134.23: bytes=32 time=81ms TTL=237
    Reply from 63.81.134.23: bytes=32 time=80ms TTL=237
    Reply from 63.81.134.23: bytes=32 time=82ms TTL=238
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.
    Reply from 63.81.134.23: bytes=32 time=81ms TTL=238
    Request timed out.
    Request timed out.

    Ping statistics for 63.81.134.23:
    Packets: Sent = 19, Received = 9, Lost = 10 (52% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 80ms, Maximum = 91ms, Average = 85ms
    Control-C
    ^C
    C:\Documents and Settings\Cordite>tracert www.dgrin.com

    Tracing route to pluto.smugmug.com [63.81.134.25]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 9 ms 12 ms 11 ms 10.64.64.1
    3 13 ms 10 ms 10 ms gig1-1.kscyksgibb-rtr1.kc.rr.com [24.94.161.149]

    4 10 ms 14 ms 11 ms srp14-0.kscymordc-rtr1.kc.rr.com [24.31.239.1]
    5 12 ms 12 ms 16 ms srp12-1.kscymordc-rtr3.kc.rr.com [24.31.239.219]

    6 12 ms 13 ms 14 ms srp12-1.kscymordc-rtr4.kc.rr.com [24.31.239.220]

    7 11 ms 11 ms 12 ms so0-0-0.kscymoL3-rtr1.kc.rr.com [24.94.160.1]
    8 16 ms 18 ms 18 ms ge-5-1-203.hsa1.StLouis1.Level3.net [4.79.132.13
    ]
    9 168 ms 204 ms 202 ms ae-11-11.car2.StLouis1.Level3.net [4.69.132.186]

    10 * * * Request timed out.
    11 33 ms 33 ms 33 ms ae-23-56.car3.Chicago1.Level3.net [4.68.101.167]

    12 30 ms 24 ms 25 ms 4.71.100.14
    13 70 ms 70 ms 71 ms tge1-3.fr4.sjc.llnw.net [69.28.171.66]
    14 82 ms 86 ms 80 ms ve5.fr3.sjc.llnw.net [69.28.171.209]
    15 * * * Request timed out.
    16 80 ms 80 ms 91 ms pluto.smugmug.com [63.81.134.25]

    Trace complete.

    C:\Documents and Settings\Cordite>ping -t pluto.smugmug.com

    Pinging pluto.smugmug.com [63.81.134.25] with 32 bytes of data:

    Reply from 63.81.134.25: bytes=32 time=80ms TTL=48
    Reply from 63.81.134.25: bytes=32 time=111ms TTL=47
    Reply from 63.81.134.25: bytes=32 time=81ms TTL=48
    Reply from 63.81.134.25: bytes=32 time=90ms TTL=47
    Reply from 63.81.134.25: bytes=32 time=90ms TTL=47
    Reply from 63.81.134.25: bytes=32 time=81ms TTL=48
    Reply from 63.81.134.25: bytes=32 time=88ms TTL=47
    Reply from 63.81.134.25: bytes=32 time=81ms TTL=48
    Reply from 63.81.134.25: bytes=32 time=80ms TTL=48
    Reply from 63.81.134.25: bytes=32 time=90ms TTL=47
    Reply from 63.81.134.25: bytes=32 time=79ms TTL=48
    Reply from 63.81.134.25: bytes=32 time=91ms TTL=47

    Ping statistics for 63.81.134.25:
    Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 79ms, Maximum = 111ms, Average = 86ms
    You can see from my perspective it is "Hera" with problems and not "Pluto".

    Are these servers off the same switch?
  • Options
    Dramatapix®Dramatapix® Registered Users Posts: 430 Major grins
    edited January 4, 2007
    Brian M. wrote:
    I can add my formatted information

    Provider is Time Warner Cable


    You can see from my perspective it is "Hera" with problems and not "Pluto".

    Are these servers off the same switch?

    Hey Brian... glad to see you made it in!

    Brett
    My Gear: D200, D80, 50 f/1.4, 28-75 f/2.8, 55-200 f/4-5.6, 18-55 f/3.5-5.6, 70-200 f2.8, (4) White Lightning Ultra 1200's, SB600, (2) Lightspheres, 17" Macbook Pro, 24" Apple Imac, Thinkpad T42, Epson R-260, PSCS2, Adobe Lightroom, Apple Aperture, PS Elements 4
  • Options
    dogwooddogwood Registered Users Posts: 2,572 Major grins
    edited January 4, 2007
    Still having issues here this morning :cry


    Tracing route to hera.smugmug.com [63.81.134.23]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 * * * Request timed out.
    3 9 ms 9 ms 9 ms 68.87.219.1
    4 9 ms * * 10g-9-3-ar01.troutdale.or.bverton.comcast.net [6
    8.87.216.89]
    5 33 ms 31 ms 31 ms 12.117.180.201
    6 33 ms 33 ms 32 ms 12.127.6.50
    7 38 ms 37 ms 37 ms tbr2-cl10.sffca.ip.att.net [12.122.12.113]
    8 59 ms 62 ms 58 ms 12.122.80.41
    9 * * * Request timed out.
    10 63 ms 71 ms 60 ms ve9.fr3.sjc.llnw.net [69.28.148.130]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * 44 ms hera.smugmug.com [63.81.134.23]

    Trace complete.

    Portland, Oregon Photographer Pete Springer
    website blog instagram facebook g+

  • Options
    ThusieThusie Registered Users Posts: 1,818 Major grins
    edited January 4, 2007
    Also did the pink thing

    To Smugmug 65% packet loss, to Dgrin 0 packet loss
  • Options
    nickphoto123nickphoto123 Registered Users Posts: 302 Major grins
    edited January 4, 2007
    I am back...even uploaded
    Hi Andy,

    Tried again and I got my site and uploaded two images.
    Once completed I trird the link on the upload page. stopped dead.
    Went to my browzer and selected my site from drop down menu and it came up, a bit slowy but it came up.
    Used 'Arrange photos', worked almost immediately.

    Thank you for your service.
  • Options
    Brian M.Brian M. Registered Users Posts: 4 Beginner grinner
    edited January 4, 2007
    Hey Brian... glad to see you made it in!

    Brett
    Thanks for the assist!
  • Options
    chabrechabre Registered Users Posts: 15 Big grins
    edited January 4, 2007
    Same problem here in Mexico. I am trying to upload some photos since yesterday and I get the time out message.

    Jonathan
    www.chabre.org
  • Options
    ReneesEyesReneesEyes Registered Users Posts: 92 Big grins
    edited January 4, 2007
    My ISP is AT&T DSL, not RR. now it won't come up at all.
  • Options
    wholenewlightwholenewlight Registered Users Posts: 1,529 Major grins
    edited January 4, 2007
    gluwater wrote:
    Oh I forgot, this is what my smugmug page looks like when it does load for me. Good luck guys.

    Sometimes I'm getting the same look on my pages. Same slowness or timeout for me. Red java "X" trying to upload.

    Embarq high-speed dsl, central PA
    john w

    I knew, of course, that trees and plants had roots, stems, bark, branches and foliage that reached up toward the light. But I was coming to realize that the real magician was light itself.
    Edward Steichen


  • Options
    flyingdutchieflyingdutchie Registered Users Posts: 1,286 Major grins
    edited January 4, 2007
    Same here... very slow or site can not be reached at all. Other sites have no problem (dgrin/cnn/google/etc)
    Tracing route to hera.smugmug.com [63.81.134.23]
    over a maximum of 30 hops:
      1     1 ms    <1 ms     1 ms  altair.kronos.com [158.228.56.3]
      2    <1 ms    <1 ms    <1 ms  corp-fw-trust.kronos.com [158.228.12.1]
      3     3 ms     6 ms     9 ms  cs-hq-gw1.core.kronos.com [158.228.1.4]
      4     7 ms     7 ms     7 ms  sl-gw21-nyc-6-0-TS4.sprintlink.net [160.81.101.3
    3]
      5     9 ms     7 ms     7 ms  sl-bb26-nyc-15-0.sprintlink.net [144.232.13.157]
      6    10 ms    10 ms    10 ms  sl-bb23-pen-4-0-0.sprintlink.net [144.232.20.123
    ]
      7    10 ms    10 ms    14 ms  sl-bb24-pen-9-0.sprintlink.net [144.232.16.66]
      8    13 ms    13 ms    17 ms  sl-bb26-rly-0-0.sprintlink.net [144.232.20.111]
      9    15 ms    13 ms    13 ms  sl-bb20-dc-13-0-0.sprintlink.net [144.232.20.12]
     10    15 ms    14 ms    15 ms  sl-st21-ash-11-0.sprintlink.net [144.232.20.134]
     11    14 ms    15 ms    14 ms  sl-deutsche-5-0.sprintlink.net [144.223.246.70]
     12    17 ms    19 ms    17 ms  ge1-2.fr1.iad.llnw.net [217.6.24.42]
     13    19 ms    19 ms    28 ms  tge9-3.fr3.lga.llnw.net [69.28.171.158]
     14    43 ms    43 ms    43 ms  ge2-1.fr3.ord.llnw.net [69.28.171.193]
     15    86 ms    87 ms    86 ms  tge1-3.fr4.sjc.llnw.net [69.28.171.66]
     16    86 ms    87 ms    86 ms  ve5.fr3.sjc.llnw.net [69.28.171.209]
     17     *        *        *     Request timed out.
     18    90 ms     *        *     hera.smugmug.com [63.81.134.23]
     19     *       89 ms    89 ms  hera.smugmug.com [63.81.134.23]
    Trace complete.
    
    I can't grasp the notion of time.

    When I hear the earth will melt into the sun,
    in two billion years,
    all I can think is:
        "Will that be on a Monday?"
    ==========================
    http://www.streetsofboston.com
    http://blog.antonspaans.com
  • Options
    sitsit Registered Users Posts: 87 Big grins
    edited January 4, 2007
    Why is dgrin fast but smugmug slow?
    hera and pluto have very similar traceroutes up to the last hop; why is dgrin perfectly usable but smugmug very slow?

    dgrin:
    $ mtr -n -c 20 --report [url]www.dgrin.com[/url]
    HOST:                              Loss%   Snt   Last   Avg  Best  Wrst StDev
      1. 192.168.1.1                   0.0%    20    2.9   3.2   2.5   7.6   1.1
      2. COVAD-DSL-IP               0.0%    20    3.3   4.1   3.2   8.0   1.2
      3. 172.17.0.1                    0.0%    20   16.9  14.0  10.0  16.9   1.8
      4. 192.168.4.153                 0.0%    20   17.8  21.0  10.2 157.2  32.1
      5. 63.211.168.25                 0.0%    20   20.0  55.1  16.5 224.8  63.8
      6. 4.69.132.246                  0.0%    20  127.1  29.9  14.8 127.1  26.6
      7. 4.69.132.250                 75.0%    20   21.7  23.2  20.4  26.5   2.9
      8. 4.68.97.20                    5.0%    20   19.3  35.5  16.2 200.3  50.1
      9. 4.71.172.126                  0.0%    20   21.6  20.8  17.1  28.9   3.0
     10. 69.28.171.193                 0.0%    20   41.8  45.5  41.5  55.3   3.8
     11. 69.28.171.66                  0.0%    20   90.9  93.5  86.9 133.3  10.3
     12. 69.28.171.209                 0.0%    20   92.7  92.2  88.0  97.8   2.9
     13. ???                          100.0    20    0.0   0.0   0.0   0.0   0.0
     14. 63.81.134.25                  5.0%    20   98.9 101.5  96.2 122.2   5.4
    

    smugmug:
      1. 192.168.1.1                   0.0%    20    2.6   3.1   2.5   7.3   1.1
      2. COVAD-DSL-IP                0.0%    20    3.8   3.6   3.3   4.7   0.3
      3. 172.17.0.1                    0.0%    20   12.9  13.3  11.2  17.8   1.8
      4. 192.168.4.153                 0.0%    20   14.8  14.2  11.3  18.0   2.0
      5. 63.211.168.25                 0.0%    20   17.4  20.1  16.6  24.7   2.1
      6. 4.69.132.246                  0.0%    20   20.0  19.5  15.6  40.0   5.1
      7. 4.69.132.250                 75.0%    20   29.8  23.9  15.5  31.1   6.5
      8. 4.68.97.84                    5.0%    20   19.5  24.6  16.7 105.1  19.6
      9. 4.71.172.126                  0.0%    20   20.2  20.0  16.3  27.9   2.7
     10. 69.28.171.193                 0.0%    20   46.9  47.6  41.7  59.5   4.6
     11. 69.28.171.66                  0.0%    20   90.0  90.3  88.3  93.9   1.4
     12. 69.28.171.209                 0.0%    20   92.7  91.6  89.0  97.3   2.2
     13. ???                          100.0    20    0.0   0.0   0.0   0.0   0.0
     14. 63.81.134.23                 60.0%    20  101.2 100.5  97.9 102.3   1.4
    

    There's some packet loss around hop 7 (Level3) but that's probably just a red herring.
  • Options
    ndsimmndsimm Registered Users Posts: 25 Big grins
    edited January 4, 2007
    same here from Houston, Texas using Road Runner

    I know you guys will have it fixed soon as you always do, but this is just a report...
  • Options
    ShimaShima Registered Users Posts: 2,547 Major grins
    edited January 4, 2007
    My ISP is Comcast in Nortwest Indiana.
    My site is still not loading properly. For one I get all the theme names typed out in their entirety, and then I have one category per line instead of the normal display, it's freaking me out a bit.

    When I pinged my site I got the following:

    Pinging shima.smugmug.com [63.81.134.23] with 32 bytes of data

    Reply from 63.81.134.23: bytes=32 time=69ms TTL=238
    Request timed out.
    Reply from 63.81.134.23: bytes=32 time=70ms TTL=238
    Reply from 63.81.134.23: bytes=32 time=76ms TTL=238

    Ping statistics for 63.81.134.23:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 69ms, Maximum = 76ms, Average = 71ms

    and then...

    C:\Documents and Settings\Cat>tracert shima.smugmug.com

    Tracing route to shima.smugmug.com [63.81.134.23]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 9 ms * 7 ms ge-1-37-ur01.valparaiso.in.chicago.comcast.net [
    68.86.119.29]
    4 13 ms 9 ms * 10g-8-3-ur02.valparaiso.in.chicago.comcast.net [
    68.87.230.162]
    5 9 ms * 8 ms 10g-8-1-ur02.hammond.in.chicago.comcast.net [68.
    87.230.157]
    6 21 ms * 10 ms 68.87.229.98
    7 9 ms 9 ms 9 ms 68.87.231.254
    8 11 ms 11 ms 11 ms 12.125.194.5
    9 14 ms 12 ms 11 ms tbr1-p011901.cgcil.ip.att.net [12.123.4.226]
    10 11 ms 12 ms 11 ms 12.122.99.13
    11 12 ms 12 ms 10 ms 12.116.74.146
    12 65 ms 67 ms 63 ms tge1-3.fr4.sjc.llnw.net [69.28.171.66]
    13 67 ms 70 ms 68 ms ve5.fr3.sjc.llnw.net [69.28.171.209]
    14 * * * Request timed out.
    15 77 ms 77 ms 69 ms hera.smugmug.com [63.81.134.23]

    Trace complete.
  • Options
    digitalpinsdigitalpins Registered Users Posts: 448 Major grins
    edited January 4, 2007
    right now looks all good!!! clap.gif
    www.lamontphotography.com
    Canon 60D
    Canon Rebel XTi (400)
    Canon 10-22mm, Canon 50mm f/1.8 II
    MacBook, MacPro
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    Brian M.Brian M. Registered Users Posts: 4 Beginner grinner
    edited January 4, 2007
    Yes, it is looking good at the moment here as well.
    Ping statistics for 63.81.134.23:
    Packets: Sent = 104, Received = 104, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 78ms, Maximum = 97ms, Average = 85ms
    Was a solution found?
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    ThusieThusie Registered Users Posts: 1,818 Major grins
    edited January 4, 2007
    Up and running here..Good job folks
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    Dramatapix®Dramatapix® Registered Users Posts: 430 Major grins
    edited January 4, 2007
    Back online here as well.
    My Gear: D200, D80, 50 f/1.4, 28-75 f/2.8, 55-200 f/4-5.6, 18-55 f/3.5-5.6, 70-200 f2.8, (4) White Lightning Ultra 1200's, SB600, (2) Lightspheres, 17" Macbook Pro, 24" Apple Imac, Thinkpad T42, Epson R-260, PSCS2, Adobe Lightroom, Apple Aperture, PS Elements 4
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    ReneesEyesReneesEyes Registered Users Posts: 92 Big grins
    edited January 4, 2007
  • Options
    ShimaShima Registered Users Posts: 2,547 Major grins
    edited January 4, 2007
    Yup loading normally again.
  • Options
    Brian M.Brian M. Registered Users Posts: 4 Beginner grinner
    edited January 4, 2007
    Still not able to upload
    eek7.gif

    Im still having intermittent upload problems though.
    Here is the clip from the Java Console.
    MAX_FILE = 16384
    HTTP/1.1 200 OK
    Date: Thu, 04 Jan 2007 17:35:36 GMT
    Server: Apache
    X-Powered-By: smugmug/1.2.0
    Set-Cookie: SMSESS=1ebed0b32beaba4e181ade39e8e0cfc6; path=/; domain=.smugmug.com
    Cache-Control: private, max-age=1, must-revalidate
    Pragma:
    Content-Length: 13
    Connection: close
    Content-Type: text/html; charset=iso-8859-1

    java.net.ConnectException: Connection timed out: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(Unknown Source)
    at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at Z.a(Unknown Source)
    at L.a(Unknown Source)
    at L.a(Unknown Source)
    at aa.run(Unknown Source)
    java.net.ConnectException: Connection timed out: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(Unknown Source)
    at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at Z.a(Unknown Source)
    at L.a(Unknown Source)
    at aa.run(Unknown Source)
    Trying just a little later the 25mb transfer is still in progress. <crosses fingers>
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    Sterling ImagesSterling Images Registered Users Posts: 3 Beginner grinner
    edited January 4, 2007
    All Fixed on the Western Front (well Seattle, anyway...) 9:50 a.m. PST 1/04/07
    Hi All:

    Everything seems to be back to pre-degrade capacity and connectivity. Thanks for whatever you did (or didn't do....). wings.gif
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 4, 2007
    Thanks for whatever you did (or didn't do....). wings.gif
    Thanks for posting... trust me, our Engineers have been busting butt on this :D
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    CindyCindy Registered Users Posts: 542 Major grins
    edited January 4, 2007
    Thank You!
    Andy wrote:
    Thanks for posting... trust me, our Engineers have been busting butt on this :D

    I just uploaded 2 pics - YEAH!!!
    To Andy & the whole crew: Thank You! :smooch
    Whatever it was I'm sure glad you'll are there to figure it out and get it taken care of. Hope your butt's are okay though :lol
    Cindy Colbert (Utterback) • Wishing You Co-Bear Love, Hugs & Laughter!!!
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