We've finally unveiled a fantastic, beautiful coupons feature for our pros. Our help pages are the first line of defense against confusion, so check there for lots of great info.

Got questions or problems that we didn't cover? Post right here in this thread.

Okay so I've set up some test coupons to see how it all works... now I want to delete them and don't see any way to do it.

How do we delete coupons?

Originally Posted by BeachBill Okay so I've set up some test coupons to see how it all works... now I want to delete them and don't see any way to do it. How do we delete coupons?

Well, actually, that bit is coming hot on the heels of this release...

For now, you can just set the expiration date to today and it'll expire at midnight Pacific time.

(If anyone encounters a situation where they've handed out a code but goofed and need to disable a coupon immediately, simply change the code itself and the old code will no longer be accepted in the cart. )

-Anne
SmugMug Support Hero

I've made up a few coupons, is there a way to print them so we can hand them out and also email them to clients? If it's there I do not see it.

How do we share this coupon code with a customer - do we just email them the code or can we send one of those 'fancy' share emails with with a link to a gallery/image that tells them about the code?

Originally Posted by twincitiesphoto How do we share this coupon code with a customer - do we just email them the code or can we send one of those 'fancy' share emails with with a link to a gallery/image that tells them about the code?

Yes, share the code by email, smoke signal, phone call, carrier pigeon or share email!

Originally Posted by UWsmugger I've made up a few coupons, is there a way to print them so we can hand them out and also email them to clients? If it's there I do not see it.

We may add such a feature, but here's one way right now

Thanks for the clarification on how to share- I was confused because when you create a coupon it makes a nice display image so I thought that was what would be sent out via email - but now I see from your other reply that you can actually use that for printing purposes - gotcha.

Thanks.

First of all, thanks to you guys for implementing this feature.

I'm interested in offering coupons for specific items that don't seem to get much interest supposedly due to the higher cost, such as metallic prints for example. Maybe I'm not seeing it early on in wrapping my brain around this great feature, but is there a way to apply a coupon to only items such as 8x10, metallic, etc.?

As I see it now, a coupon will only apply to an order no matter what they have decided to purchase. Whatever the case for now, I'm stoked about having the ability to offer discounts!

Let's say you're giving print credit and the customer gets a few bucks left over, can that leftover be used with another coupon?


Malte

Originally Posted by Malte Let's say you're giving print credit and the customer gets a few bucks left over, can that leftover be used with another coupon? Malte

No, I'm very sorry, not at this time, Malte.

Originally Posted by NostalgicDad Maybe I'm not seeing it early on in wrapping my brain around this great feature,

No, not at the moment, sorry.... and we state this in our help section as well: http://www.smugmug.com/help/coupon-codes

Originally Posted by Andy No, not at the moment, sorry.... and we state this in our help section as well: http://www.smugmug.com/help/coupon-codes

Thx. Should have read that bottom paragraph I guess.......

I have a question regarding limited use.

If I send a thank you code to each buyer with a 10% off your next order code and limit it to one use do I have to create a different coupon for each customer or is each ip registered differently?

Thanks

Originally Posted by MakeMeShutter Is this a broken link or a problem on my end.

Busted link, we'll fix it. It should go here:
http://www.smugmug.com/help/coupon-codes

Thanks for showing us!

Originally Posted by MakeMeShutter Not sure if this is a broken link or what, I went to manage coupons while logged in. I then saw a gray box that said ready to create coupon. I noticed the optional link to "read more" on the "ready to create coupon" window, I clicked on it and was brought to an empty help page. Is this a broken link or a problem on my end. See below images.

whoops. i forgot to update that link. the (help) link next to Manage Coupons will take you to the proper help page. I'll fix the other one. thanks.

Originally Posted by lukaitis photo I have a question regarding limited use. If I send a thank you code to each buyer with a 10% off your next order code and limit it to one use do I have to create a different coupon for each customer or is each ip registered differently? Thanks

For this use case, a different coupon per customer.

Originally Posted by Andy We may add such a feature, but here's one way right now

Thank you, thank you, thank you all for your hard work on this!!

Andy, how did you generate that image? It would be lovely to post something like that for Facebook fans or to include such an image in an email. I'm not finding a place where the coupon image is saved, though. Are screen grabs ok to use if there isn't an automatic way to save them?

Sorry, I read the help link, but I'm not finding this.

Thank you!

Originally Posted by Mox Thank you, thank you, thank you all for your hard work on this!! Andy, how did you generate that image? It would be lovely to post something like that for Facebook fans or to include such an image in an email. I'm not finding a place where the coupon image is saved, though. Are screen grabs ok to use if there isn't an automatic way to save them? Sorry, I read the help link, but I'm not finding this. Thank you!

Wild guess, but its probably the result of a screen capture.

Except that it doesn't look the same. I'm happy to upload and link to a screen cap, but if there's a simpler way, I'd like to educate myself. Thanks.