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New Feature! Contact the pro

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 13, 2010
    Just wondering if we ever got an answer to this, sorry if I missed it.
    Not yet. You'll want to subscribe to our Release Notes blog, so that you don't miss a single update from SmugMug http://blogs.smugmug.com/release-notes/ at the bottom, there's a link for Entries (RSS) - put that in your favorite feed reader.
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    scotticusscotticus Registered Users Posts: 159 Major grins
    edited January 13, 2010
    Any other feature requests...
    For the next version, I've logged the following requests:

    1) To make it it's own page, so it can be linked to/customized.
    2) Some ability to add a button to your navbar to link to the form.
    3) Adding a Name field when the user is requesting a password.

    Anyone have any other feature requests or functionality they would like to see added? Did I miss anything?

    Thanks,
    Scott.
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    PhotometricPhotometric Registered Users Posts: 309 Major grins
    edited January 14, 2010
    I did it, but what are the dimensions of the photo, since it's not displaying properly on my site. www.djdimages.com
    http://www.djdimages.com/

    "Don't worry when you are not recognized, but strive to be worthy of recognition."
    -- Abraham Lincoln
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 14, 2010
    I did it, but what are the dimensions of the photo, since it's not displaying properly on my site. www.djdimages.com
    change the thumbnail crop to be original not square.
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    PhotometricPhotometric Registered Users Posts: 309 Major grins
    edited January 14, 2010
    ***DOH****

    Best Homer Simpson imitation
    http://www.djdimages.com/

    "Don't worry when you are not recognized, but strive to be worthy of recognition."
    -- Abraham Lincoln
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    jaypikejaypike Registered Users Posts: 2 Beginner grinner
    edited January 14, 2010
    I must be missing something with this feature
    2. Where do I enter my customer contact email?

    Control panel, Pros tab. Click the 'edit' link and put in your email address. Yes, it can be different from the address you use for your SmugMug account. Once you enter it, we'll send a validation email to your email address - click the link in that email to validate and you're all done. If you don't do this now, we'll ask you next time you login (and then not ever again).
    For some reason, I'm not seeing the 'Pros' tab on my Control Panel.... I've got my other tabs there: News, Stats, Settings, Customize, and Homepage, but not one marked Pros.

    I tried clicking on the link that Andy posted here earlier and that didn't get me anywhere. Is this feature not an option to me because I am only a 'Power User' and not a 'Professional' class user? But, if that is so, then the Contact field shouldn't be added to my footer....

    For now, I've been able to eliminate the Contact element from the footer by updating the CSS section under Control Panel -> Customize -> Advanced Site-Wide Customization:

    /* turn off the contact link on the minifooter */
    .contact_footer {
    display: none;
    }

    Any help or suggestions will be greatly appreciated.

    jp
    www.jpike.net
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 14, 2010
    jaypike wrote:
    For some reason, I'm not seeing the 'Pros' tab on my Control Panel....
    Hi, you are a Power Level - you can upgrade to pro in your settings tab :D
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    aaronbrownaaronbrown Registered Users Posts: 146 Major grins
    edited January 15, 2010
    Hey Andy,

    Are there any benefits you can explain of using this feature to using the wufoo contact form I already use?

    Thanks!
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    thaKingthaKing Registered Users Posts: 478 Major grins
    edited January 15, 2010
    i would say the benefit is everything is controlled all in one place - SM..you don't have to manage different companies (SM and wufoo)...
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 15, 2010
    aaronbrown wrote:
    Hey Andy,

    Are there any benefits you can explain of using this feature to using the wufoo contact form I already use?

    Thanks!
    It's up to you. The end result is the same. Many folks don't put contact info on their sites (silly) so we're doing it for them. I want help mail to us, not 'are you free on Saturday for a portrait shoot' or 'where's the pictures of little Billy?' emails :D
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    philtographyphiltography Registered Users Posts: 101 Major grins
    edited January 15, 2010
    Appreciate the hard work, however I already have a contact form in my nav bar, so I either need to turn off the footer "contact" or make it the same url as my contact form.

    Thanks
    Phillip Norman Photography
    http://www.phillipnorman.com
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    HoofClixHoofClix Registered Users Posts: 1,156 Major grins
    edited January 17, 2010
    I'm one of the "non-silly" ones who already has my contact info in my custom footer. This new feature is in the SmugMug controlled part of the footer. Sure I can turn off the SmugMug footer in the easy customizer. It just seems like what is there should say, instead of just "Contact," say "Contact HoofClix," or something more clear.

    No big deal for me, as my custom footer is what most people use, but maybe others don't use a customer footer..
    Mark
    www.HoofClix.com / Personal Facebook / Facebook Page
    and I do believe its true.. that there are roads left in both of our shoes..
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    Erick LErick L Registered Users Posts: 355 Major grins
    edited January 17, 2010
    I'm getting the same result even after validating several times. Every time I log into my smugmug account, I see the screen where it asks you to enter your e-mail address and save it as if I havent already done it. When I click "contact" in my footer, it keeps redirecting me to:

    http://www.smugmug.com/help/emailreal

    Try logged out.
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    sellissellis Registered Users Posts: 192 Major grins
    edited January 18, 2010
    Andy wrote:
    You can - simply choose a bio photo on your site :D

    http://www.smugmug.com/help/web-photo-albums

    Thanks Andy. I meant to get back to this and forgot. :D Worked like a charm and didn't show up on my bio like I was worried it would.
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    philtographyphiltography Registered Users Posts: 101 Major grins
    edited January 18, 2010
    Any progress on the ability to do one of the following:
    1. remove "contact" from the footer
    2. assign a url to my own contact gallery page i.e. radio options:
    a, contact email = ##### or
    b, contact form url = "/gallery/9727640_u4LbH"

    Thanks
    Phillip Norman Photography
    http://www.phillipnorman.com
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    HoofClixHoofClix Registered Users Posts: 1,156 Major grins
    edited January 18, 2010
    Phillip, via your easy customizer you can turn off the Smugmug footer altogether, which takes care of one question, and via your advanced customizer you can design and implement your own customized footer. Lots of help and ideas in the customization section..
    Mark
    www.HoofClix.com / Personal Facebook / Facebook Page
    and I do believe its true.. that there are roads left in both of our shoes..
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    philtographyphiltography Registered Users Posts: 101 Major grins
    edited January 19, 2010
    HoofClix wrote:
    Phillip, via your easy customizer you can turn off the Smugmug footer altogether, which takes care of one question, and via your advanced customizer you can design and implement your own customized footer. Lots of help and ideas in the customization section..

    From one Edie Brickell & The New Bohemians fan to another;
    Thanks... but
    Neither of those options seem like a good solution to me.
    Better to have the options as I list them above IMO.
    Easy enough for smugmug to expand on the email data to include email for default form OR url to my form.
    Phillip Norman Photography
    http://www.phillipnorman.com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 19, 2010
    From one Edie Brickell & The New Bohemians fan to another;
    Thanks... but
    Neither of those options seem like a good solution to me.
    Better to have the options as I list them above IMO.
    Easy enough for smugmug to expand on the email data to include email for default form OR url to my form.
    Working in it!
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    philtographyphiltography Registered Users Posts: 101 Major grins
    edited January 19, 2010
    In the meantime I discovered this:
    #footer .contact_footer {display:none;}
    
    Phillip Norman Photography
    http://www.phillipnorman.com
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    RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited January 20, 2010
    Hmmm....How to change our name here, too?

    769292056_6tqBK-S.jpg


    Something like this:
    769293605_FuJZy-S.jpg
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 20, 2010
    RogersDA wrote:
    Hmmm....How to change our name here, too?

    769292056_6tqBK-S.jpg


    Something like this:
    769293605_FuJZy-S.jpg
    What is your 'Displayed as' set to in your control panel, settings tab?

    20100120-mjwjkh1eptcd9gx956jnhcsbyg.jpg
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    RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited January 20, 2010
    Ahhhhh...I changed the "displayed as" setting. I was there an hour ago and overlooked that. Thanks.
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    RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited January 20, 2010
    Option to turn off "Contact the gallery owner" text (currently hard-coded as panelTitle)? Or, even better, make it customizable to "Contact XXX" so that XXX can be changed?
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    RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited January 20, 2010
    Can we also get the option to enable captcha for this if we want?
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    philtographyphiltography Registered Users Posts: 101 Major grins
    edited January 20, 2010
    RogersDA wrote:
    Can we also get the option to enable captcha for this if we want?
    Features like this and some of the others above are why I thought it would just be easier to have the standard minimum smug contact form OR the option of linking to a custom form.
    There are already ways for us to build our own forms with all the bells and whistle we want, all I need is the ability to incorporate that into the default "Contact" link. The standard smugmug form is great for those who only need a basic contact form.
    Phillip Norman Photography
    http://www.phillipnorman.com
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    aaronbrownaaronbrown Registered Users Posts: 146 Major grins
    edited January 21, 2010
    Andy wrote:
    It's up to you. The end result is the same. Many folks don't put contact info on their sites (silly) so we're doing it for them. I want help mail to us, not 'are you free on Saturday for a portrait shoot' or 'where's the pictures of little Billy?' emails :D

    Thanks for clarifying. I think I'll stick with wufoo for its robust set of options, for now. Cheers!
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    MarcRJacobsMarcRJacobs Registered Users Posts: 28 Big grins
    edited January 21, 2010
    Putting This New Contact Page On A Nav Bar
    Ok guys, for those that want this on their own navbar, here's the trick.

    1. Get it running properly from the link in the SmugMug footer using all the info from prior posts.

    2. Go to advanced customization from the control panel

    3. I built my navbar in the custom header section as most instructions in this forum advise, and this is the content of that section. I have attached it as navbar.txt, because ever time I post code here, it modifies it. If an admin code get the attachment inline it would be appreciated.

    4. You will need to change the "goTo=" url, as well as the "ownerNickName:".

    You can see this running at http://www.marcrjacobs.com

    For those that are curious, just view source, and search for the SmugMug mini-footer "Contact", to see this code... I just copied it. The great programmers at SmugMug made it.

    Have fun...
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    RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited January 22, 2010
    Ok guys, for those that want this on their own navbar, here's the trick....
    thumb.gif Thanks for that.
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    Steve WolfSteve Wolf Registered Users Posts: 9 Beginner grinner
    edited January 22, 2010
    Thanks, but?
    Thanks very much! I have my links and code all set and everything centers except the search box. Could you please help? How did you remove the "Contact" from the SmugMug footer?
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    RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited January 23, 2010
    Hey SmugMug Heros - Thanks for the Contact Form.clap.gif

    Click for larger.

    771101741_fupcy-M.jpg
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