But you do have a To: line that looks fine.
The only way I could get rid of the cancel^2 (when using the contact as part of the navbar) was to start over.
I still can't get the text link to work on a gallery page to open the contact popup - I have tried both with and without the script, and have triple checked that I have the html tags...
Could someone please check for me? The links is in the description part of this gallery page:
I still can't get the text link to work on a gallery page to open the contact popup - I have tried both with and without the script, and have triple checked that I have the html tags...
Could someone please check for me? The links is in the description part of this gallery page:
Well - I went to that page and the contact link works, although the "double-cancel" issue is present (discussed in several posts above in this thread).
You'll notice on your site next time you login (if you've got more than one sale) that we ask you to fill out your customer contact email. This is because now, with our newest release today, your customers can reach you, directly and securely, with our Contact the pro form:
Your customers will see a link in your footer 'contact' which'll fire this form. Your email address is not shown or seen by robots or spambots, so don't worry about that.
FAQs
1. Whoa - I want SmugMug to do all my customer service, that's why I'm paying SmugMug!
No worries - emails from help pages and the shopping cart will still fire off to SmugMug support heroes. But clicking the contact link in your gallery, category, homepage and other parts of your site, the email will go to you directly. These emails are always about stuff that we have to contact you for anyhow
2. Where do I enter my customer contact email?
Control panel, Pros tab. Click the 'edit' link and put in your email address. Yes, it can be different from the address you use for your SmugMug account. Once you enter it, we'll send a validation email to your email address - click the link in that email to validate and you're all done. If you don't do this now, we'll ask you next time you login (and then not ever again).
3. What's the catch - will SmugMug spam me or give this email out to anyone?
Never.
4. My contact email is already entered, and has been for a while. I can't see the form!
Go to the pros tab, control panel, and click 'edit' for your customer contact email - then click save, and get the validation email. Click the link on that email and then you're all set.
Enjoy - help pages and release notes coming very soon.
I want to make this kind of form for my contact link... Do I still need to enter my email to the costumer contact email??? or I better to use wufoo to do that??
Sorry I tried to read all the conversation above but I ended up don't understand ... huhu...
Can you tell me the right steps to make contact form ...
See the attached text file. Change that text with the below information for your site.
CLICK_TEXT --> Text that people read/click-on in the NavBar. ImageID_ImageKey-X.png --> The image that you wish to display in the form. I used a medium-sized png image since png supports transparency better than gif images. You can use a png, gif, or jpg - just change the text in the script. YOUR_URL_HERE --> Your super smug site. YOUR_NICKNAME --> Your super smug nickname.
EDIT: Apparently this customized contact form only works when you have the page footer turned off completely. I tried enabling Mini Footer and Full Footer, and both times this would break my form customization when not logged-in.
Ok how do you do this? I put my own information where it says to above and then put that code on my contact page and it didn't work. Where am I supposed to put that coding to make it appear on my contact page? I'm lost. My website is http://www.admitphotography.com
Easy Customizer
Is there a way to easily incorporate a link to this form in my header which has been put together using the Easy Customizer tool? One would think so, yet after reading much of this thread it seems it is an advanced customisation (or hack) that may not work with the easy customizer header.
Ok how do you do this? I put my own information where it says to above and then put that code on my contact page and it didn't work. Where am I supposed to put that coding to make it appear on my contact page? I'm lost. My website is http://www.admitphotography.com
The individual menu items are listed in your Custom Header section. You would have to add the modified text in that attached text file to there to add a new menu item.
Is there a way to easily incorporate a link to this form in my header which has been put together using the Easy Customizer tool? One would think so, yet after reading much of this thread it seems it is an advanced customisation (or hack) that may not work with the easy customizer header.
Thanks.
I never used the EZ Customizer tool. So I can't say if the method Hoofclix came up with will allow the contact link to placed in a navbar created that way. Of course, you can look at your custom header section and see what is there in terms of navbar menu items.
Well - I went to that page and the contact link works, although the "double-cancel" issue is present (discussed in several posts above in this thread).
"Stuck? Contact this photographer..."
Suggestion, if possible.
On the "This gallery ... requires a passord to continue" screen, there is a recent helpful message inviting our guests to "contact this photographer for help" with a hyperlink to a pre-filled email form.
1.) Great job... I love this simple addition, but
2.) Is there any way to make the text displayed in this help message custom? It would be a lot more personal and match the branding better if we could set it to say "Stuck? Send me an email for help" or "Stuck? Contact Stephen Skoutas for help" or whatever.
On the "This gallery ... requires a passord to continue" screen, there is a recent helpful message inviting our guests to "contact this photographer for help" with a hyperlink to a pre-filled email form.
1.) Great job... I love this simple addition, but
2.) Is there any way to make the text displayed in this help message custom? It would be a lot more personal and match the branding better if we could set it to say "Stuck? Send me an email for help" or "Stuck? Contact Stephen Skoutas for help" or whatever.
Thank you for considering.
Try placing this in your Custom Footer (change the contact text to suit your needs):
<script type="text/javascript">
var objElement2 = document.getElementById("contactUsButton")
if (objElement2 != null)
objElement1.innerHTML = "Contact Stephen Skoutas"</script>
I would love to add this feature; now I have a contact on my nav bar and a wufoo account, this looks better...can you please direct me to the appropriate code/link? Thanks, Kathy Ray
That's when viewing your site logged out, and clicking the Contact link in the upper left. Are you seeing something different?
If you're logged in, the Contact link will probably take you to contact us, as others previously have noted in this thread.
Also, you have the Html in your Custom Header box for creating your navbar links, but you'll want to include some CSS as well to define how you want those links to look, if you don't want them to be in just a plain list view.
I know this contact form is still in V1 but I really like the look of having the javascript "popup" for the form instead of taking you to another page. After looking through this whole article I noticed that there were a few things that people overlooked. I was able to get the basic contact form to link to my "contact" button in my header; however, the code that is generated in the footer seems to be dynamic as it also sends info about the page the user was looking at when they clicked contact. This info is very handy for me. Does anyone have any suggestions on how to fix that?
Ok guys, for those that want this on their own navbar, here's the trick.
1. Get it running properly from the link in the SmugMug footer using all the info from prior posts.
2. Go to advanced customization from the control panel
3. I built my navbar in the custom header section as most instructions in this forum advise, and this is the content of that section. I have attached it as navbar.txt, because ever time I post code here, it modifies it. If an admin code get the attachment inline it would be appreciated.
4. You will need to change the "goTo=" url, as well as the "ownerNickName:".
For those that are curious, just view source, and search for the SmugMug mini-footer "Contact", to see this code... I just copied it. The great programmers at SmugMug made it.
Have fun...
Is it possible to get this running using the Easy Customizer Navigation Bar Builder? Or can this only be implemented from a Nav Bar made through advanced customization?
Is it possible to get this running using the Easy Customizer Navigation Bar Builder? Or can this only be implemented from a Nav Bar made through advanced customization?
Sorry to bump this, but I am interested in this question as well, and it isn't answered in this thread (not that I could find). Is there a way to paste SmugMug's new "Contact Me" form into a Nav Bar that was created through Easy Customizer?
Sorry to bump this, but I am interested in this question as well, and it isn't answered in this thread (not that I could find). Is there a way to paste SmugMug's new "Contact Me" form into a Nav Bar that was created through Easy Customizer?
I was told by SmugMug via email that this is not possible.
I did change the photo in SmugMug's "contact me" (because I believe there is somewhere else on the site where people end up using SmugMug to contact you, but I can't recall where at the moment)
Then I created my own contact page and form using Wufoo and I added that to my Nav Bar.
I was told by SmugMug via email that this is not possible.
I did change the photo in SmugMug's "contact me" (because I believe there is somewhere else on the site where people end up using SmugMug to contact you, but I can't recall where at the moment)
Then I created my own contact page and form using Wufoo and I added that to my Nav Bar.
I used to have the ability to select "None" as the footer in my advanced customization page.
I changed it to see how this would look and did not like it, now I no longer have the ability to set it to none as that option has been removed.
I used to have the ability to select "None" as the footer in my advanced customization page.
I changed it to see how this would look and did not like it, now I no longer have the ability to set it to none as that option has been removed.
I'm having the same problem. I turned on the footer using the EZ-gadget, as suggested earlier in this thread, although looking at the solution, I probably didn't even need to do that.
Now I can't turn it off. I only have the choice for the two Smugmug footers, and the choice for "none" is now missing. Has something changed on purpose, or is it a bug, or something else?
I just recently signed up, and the ability to have a completely custom footer with no forced info or links weighed very heavily in my decision to sign up. Can someone tell me how to get back there?
Comments
Start over?
What did Cinderella say when she left the photo shop? "One day my prints will come."
It should be there now.
GreyLeaf PhotoGraphy
hah! While you were replying to my reply, I changed my reply
What changes did you have to make (since you had to start over)?
What did Cinderella say when she left the photo shop? "One day my prints will come."
Eventually I did away with it and went with Wufoo. Nothing against the SmugForm - just wanted to get something more configurable/manageable.
GreyLeaf PhotoGraphy
Hello,
Where do I go specifically to get rid of the old guy in my contact the gallery owner form and replace with my own?
www.jacquelinedeely.com
I went to the gallery with the photo I wanted and chose "this is me!" from pull down tools menu. If this was already posted, sorry about that.
Thanks!:ivar
I still can't get the text link to work on a gallery page to open the contact popup - I have tried both with and without the script, and have triple checked that I have the html tags...
Could someone please check for me? The links is in the description part of this gallery page:
http://www.napaul.com/Photography/Everyday-Faces/
Thank you!!!
Weensyweb Designs
Flogr
Flickr
GreyLeaf PhotoGraphy
Hi Andy,
I want to make this kind of form for my contact link... Do I still need to enter my email to the costumer contact email??? or I better to use wufoo to do that??
Sorry I tried to read all the conversation above but I ended up don't understand ... huhu...
Can you tell me the right steps to make contact form ...
thx
Ok how do you do this? I put my own information where it says to above and then put that code on my contact page and it didn't work. Where am I supposed to put that coding to make it appear on my contact page? I'm lost. My website is http://www.admitphotography.com
Facebook - Twitter
Nikon D200, D80, SB600, nikon 50mm 1.8, nikon 18-135 3.5-4.6, nikon 70-200
Is there a way to easily incorporate a link to this form in my header which has been put together using the Easy Customizer tool? One would think so, yet after reading much of this thread it seems it is an advanced customisation (or hack) that may not work with the easy customizer header.
Thanks.
Facebook: http://www.facebook.com/craigridleyoutdoorphotography
Want to save $5 on a smugmug account? Use this coupon code: WzG2eZLQPGrqI
GreyLeaf PhotoGraphy
GreyLeaf PhotoGraphy
I was referring to the TEXT link on that page
http://www.napaul.com/Photography/Everyday-Faces/
The contact link works fine in the nav bar.
Weensyweb Designs
Flogr
Flickr
Suggestion, if possible.
On the "This gallery ... requires a passord to continue" screen, there is a recent helpful message inviting our guests to "contact this photographer for help" with a hyperlink to a pre-filled email form.
1.) Great job... I love this simple addition, but
2.) Is there any way to make the text displayed in this help message custom? It would be a lot more personal and match the branding better if we could set it to say "Stuck? Send me an email for help" or "Stuck? Contact Stephen Skoutas for help" or whatever.
Thank you for considering.
Stephen Skoutas
http://stephenskoutas.com
sskoutas@gmail.com Certe, toto, sentio nos in kansate non iam adesse
Please feel free to retouch and repost my images. Critique, Suggestions, and Technique tips always welcomed.
<script type="text/javascript">
var objElement2 = document.getElementById("contactUsButton")
if (objElement2 != null)
objElement1.innerHTML = "Contact Stephen Skoutas"</script>
GreyLeaf PhotoGraphy
http://kathyrayphotography.blogspot.com/
K-
http://www.elementalgalphotography.com/
working fine.
I bet you have a gallery set to hide owner.
Portfolio • Workshops • Facebook • Twitter
K-
http://www.elementalgalphotography.com/
If anyone is still having issues with the double cancel button I figured it out...
Look for an extra }); right before the close of the script and the close of the span
Hope this helps...
Aaron
www.digitalqmedia.com
http://img.skitch.com/20100622-nhgxhmtap5rnjrf9qenph8m3gs.jpg
That's when viewing your site logged out, and clicking the Contact link in the upper left. Are you seeing something different?
If you're logged in, the Contact link will probably take you to contact us, as others previously have noted in this thread.
Also, you have the Html in your Custom Header box for creating your navbar links, but you'll want to include some CSS as well to define how you want those links to look, if you don't want them to be in just a plain list view.
See this tutorial for help:
http://dgrin.smugmug.com/gallery/1932803
I hope this helps! Please let us know if you need anything else.
Take care,
Wendee
Support Hero
http://www.smugmug.com/help/
Here's the code I have so far....
Is it possible to get this running using the Easy Customizer Navigation Bar Builder? Or can this only be implemented from a Nav Bar made through advanced customization?
Sorry to bump this, but I am interested in this question as well, and it isn't answered in this thread (not that I could find). Is there a way to paste SmugMug's new "Contact Me" form into a Nav Bar that was created through Easy Customizer?
I was told by SmugMug via email that this is not possible.
I did change the photo in SmugMug's "contact me" (because I believe there is somewhere else on the site where people end up using SmugMug to contact you, but I can't recall where at the moment)
Then I created my own contact page and form using Wufoo and I added that to my Nav Bar.
My end result:
http://photos.humansafterall.com/Information/About-and-Contact/13053100_nRhfJ#000000_
I believe you have more options with Wufoo at this point anyway.
It is possible, but not in EZcustomizer.
You just have to do the navbar in advanced customizing. Post question for how-to in customizing forum.
Portfolio • Workshops • Facebook • Twitter
I used to have the ability to select "None" as the footer in my advanced customization page.
I changed it to see how this would look and did not like it, now I no longer have the ability to set it to none as that option has been removed.
http://www.BestLittleStudio.com
I'm having the same problem. I turned on the footer using the EZ-gadget, as suggested earlier in this thread, although looking at the solution, I probably didn't even need to do that.
Now I can't turn it off. I only have the choice for the two Smugmug footers, and the choice for "none" is now missing. Has something changed on purpose, or is it a bug, or something else?
I just recently signed up, and the ability to have a completely custom footer with no forced info or links weighed very heavily in my decision to sign up. Can someone tell me how to get back there?
Cool contact form, though - it works beautifully.
Thanks!