Options

Lightroom Upload Problem

24

Comments

  • Options
    GC5GC5 Registered Users Posts: 25 Big grins
    edited August 2, 2013
    LR4 - upload plugin busted
    Me too. After updating my site, my LR plugin no longer works. I don't think the SM update was quite ready for release....

    The new update seems to have fixed it...
    [URL]http://[/URL]www.gc5photography.com
  • Options
    pygmyowlpygmyowl Registered Users Posts: 14 Big grins
    edited August 2, 2013
    Yep, still there
    Same problem persists... but I should at least say: thanks much, devbobo, for being on top of this. Looking forward to a fix.
  • Options
    pygmyowlpygmyowl Registered Users Posts: 14 Big grins
    edited August 2, 2013
    Here's my log file (though I took out some of the (what I assume is) identifying information and replaced it with XXXX:

    08/02/2013 19:22:00 DEBUG Logging enabled
    08/02/2013 19:22:00 DEBUG
    08/02/2013 19:22:00 DEBUG Logging enabled
    08/02/2013 19:22:11 DEBUG Logging enabled
    08/02/2013 19:22:14 DEBUG SmugMugAPI.callMethod - start
    08/02/2013 19:22:14 DEBUG GET: http://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.service.ping&APIKey=BXXXX76g
    08/02/2013 19:22:15 DEBUG HTTP Status: 200
    08/02/2013 19:22:15 DEBUG SmugMugAPI.callMethod - end
    08/02/2013 19:22:17 DEBUG exportServiceProvider.updateExportSettings - start
    08/02/2013 19:22:17 DEBUG Format: JPEG
    08/02/2013 19:22:17 DEBUG exportServiceProvider.updateExportSettings - end
    08/02/2013 19:22:18 DEBUG exportServiceProvider.processRenderedPhotos - start
    08/02/2013 19:22:18 DEBUG SmugMugAPI.callMethod - start
    08/02/2013 19:22:18 DEBUG Timestamp Offset: 0
    08/02/2013 19:22:18 DEBUG GET: https://api.smugmug.com/services/api/json/1.3.0/?oauth_signature=AXXXXHs%3D&method=smugmug.auth.checkAccessToken&oauth_consumer_key=BTTXXXXauth_token=01XXXX0&oauth_signature_method=HMAC%XXXX&oauth_nonce=e88XXXX&oauth_timestamp=137XXXX8&oauth_version=1.0
    08/02/2013 19:22:18 DEBUG HTTP Status: 200
    08/02/2013 19:22:18 DEBUG SmugMugAPI.callMethod - end
    08/02/2013 19:22:18 DEBUG SmugMugPlugin.createPublishedCollection - start
  • Options
    devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited August 2, 2013
    EDIT: 2nd fix

    People receiving either of the two errors below, please test out this new version and report back

    - can't parse JSON at char 1 of: ‹
    - SmugMug API returned an error message (function nil, message Bad Request)

    Thanks for your help,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • Options
    seethecolorseethecolor Registered Users Posts: 3 Big grins
    edited August 2, 2013
    Hello,
    After installing the plugin v. 2.0.17 on Mac Safari 6.05, Lightroom 4.4.
    The progress bar is moving very slowly until a time out message appears. This happens more or less quickly depending on the number of photos in the queue.
    Hope this helps to get further.
    Martin
    http://seethecolor.smugmug.com/Bugs/i-P6762qv/A
  • Options
    devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited August 3, 2013
    seethecolor wrote: »
    Hello,
    After installing the plugin v. 2.0.17 on Mac Safari 6.05, Lightroom 4.4.
    The progress bar is moving very slowly until a time out message appears. This happens more or less quickly depending on the number of photos in the queue.
    Hope this helps to get further.
    Martin
    http://seethecolor.smugmug.com/Bugs/i-P6762qv/A

    Can you please zip your .lrcat file and send it to us marked to my attention ?
    https://www.hightail.com/dropbox?dropbox=SmugMug

    Thanks,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • Options
    DimaDima Registered Users Posts: 8 Beginner grinner
    edited August 3, 2013
    David,

    First, thank you for your hard work in debugging this!

    Just loaded the 2.0.1.8, the issue is still there, but the output is much more verbose ... probably what you were expecting.

    I've sent you a private message with the log.
  • Options
    devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited August 3, 2013
    Dima wrote: »
    David,

    First, thank you for your hard work in debugging this!

    Just loaded the 2.0.1.8, the issue is still there, but the output is much more verbose ... probably what you were expecting.

    I've sent you a private message with the log.

    Dima,

    Thanks clap.gif

    That was very useful...but I left out one bit of data.

    Can you please retest with this version and PM the log ?

    Thanks,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • Options
    DimaDima Registered Users Posts: 8 Beginner grinner
    edited August 3, 2013
    Done.
  • Options
    seethecolorseethecolor Registered Users Posts: 3 Big grins
    edited August 3, 2013
    devbobo wrote: »
    Can you please zip your .lrcat file and send it to us marked to my attention ?
    https://www.hightail.com/dropbox?dropbox=SmugMug

    Thanks,

    David

    Hi David,
    I tried with the latest version 2.01.9 and it seems to work. I can post new galleries and also update photos or metadata. We say BANZAI on such occasions!clap.gif
    I had to erase on gallery though that did not wan to be updated and recreated it from scratch.
    Do you still want me to send you the .Ircat; it's huge (100Mb).
    Thank you so much!
    Martin
  • Options
    thefellathefella Registered Users Posts: 20 Big grins
    edited August 3, 2013
    Still the same error with 2.0.1.9 here.
  • Options
    jasonscottphotojasonscottphoto Registered Users Posts: 711 Major grins
    edited August 3, 2013
    I love the new SmugMug, but I have to say the Lightroom update has really been frustrating. I lost all my connections between my catalog and my smugmug galleries, have to re-sync everything, which is not going well.

    I am having the uploading error with 2.0.1.9 as well

    I am also having a weird hierarchy synching problem with a friend's smugmug hierarchy I access through Lightroom (our hierarchy for our site has synched just fine)

    Basically, a whole bunch of galleries that are supposed to be in the category "Family" are showing up under all the folders instead. They also appear in the "Family" category where they belong. I've logged in and used the Organize tool to see if anything is weird on the SMugMug side and everything looks as it should. I have tried re-syncing the hierarchy using 2.0.1.3, 2.0.1.5, 2.0.1.9... stays the same no matter what. I've deleted the whole thing and re-added it, still has weird hierarchy...

    Any thoughts?

    More annoying though is A. I've had to re-sync everything, B. I can't seem to use Smart Galleries and publish to SmugMug, only regular galleries, and C. I am getting publishing errors SOMETIMES, but not all the time. Seems random.

    Thanks :)
    Posts by Allyson, the wife/assistant...

    Jason Scott Photography | Blog | FB | Twitter | Google+ | Tumblr | Instagram | YouTube
  • Options
    jasonscottphotojasonscottphoto Registered Users Posts: 711 Major grins
    edited August 3, 2013
    PS - how come you guys don't push the updates to the plugin through Lightroom rather than making us download the new one every time? Just wondering!
    Posts by Allyson, the wife/assistant...

    Jason Scott Photography | Blog | FB | Twitter | Google+ | Tumblr | Instagram | YouTube
  • Options
    bmcnabbmcnab Registered Users Posts: 3 Big grins
    edited August 3, 2013
    Ok version 9 still gives same error for me... anyone have success....?????
  • Options
    kindakaakindakaa Registered Users Posts: 13 Big grins
    edited August 3, 2013
    On Mac 10.8.4, LR 4.4.1 and Plugin 2.0.1.9 still gives error:
    "Can't update this collection. SmugMug API returned an error message (function nil, message Bad request)"
  • Options
    petes99petes99 Registered Users Posts: 9 Beginner grinner
    edited August 3, 2013
    bmcnab wrote: »
    Ok version 9 still gives same error for me... anyone have success....?????

    Just went through all the updates.. no luck on Win7 64bit LR 4.4 :(

    "Can't update this collection. SmugMug API returned an error message (function nil, message nil)"

    Log attached.
  • Options
    toddsipestoddsipes Registered Users Posts: 33 Big grins
    edited August 3, 2013
    I also just updated to 2.0.1.6 (is 2.0.1.9 for Mac only?). No luck. Can't publish anything to any gallery.
    Todd Sipes Photography
  • Options
    dwgelledwgelle Registered Users Posts: 1 Beginner grinner
    edited August 3, 2013
    I was able to get mine to upload on Mac with the 2.0.1.9, I had to disable the plug in and then enable it in plugin manager.
  • Options
    dlazdlaz Registered Users Posts: 3 Beginner grinner
    edited August 3, 2013
    lightroom upload problem
    Brand new to smugmug. Where are my lightroom pictures going? Publish seems to be working but nothing is appearing on my site? I am sure I did something wrong on setup but I don't know what.
  • Options
    dlazdlaz Registered Users Posts: 3 Beginner grinner
    edited August 3, 2013
    Also Lightroom is not showing all of the galleries I set up.
  • Options
    LeicaboyLeicaboy Registered Users Posts: 4 Beginner grinner
    edited August 3, 2013
    OK I am now using plugin 2.0.1.9 on a Mac 10.8.4 and I can upload Jpegs and then when I upload DNG files of same image by re-publishing, the Jpeg
    preview file is replaced by the un-edited DNG file.. I use to be able to have both these file types side by side with the edited look maintained and the option to download both.
  • Options
    RyanSRyanS Registered Users Posts: 507 Major grins
    edited August 3, 2013
    devbobo,

    Thanks for working the weekend to help fix this! I have the same problem. Waiting on a solution.

    -Ryan
    Please feel free to post any reworks you do of my images. Crop, skew, munge, edit, share.
    Website | Galleries | Utah PJs
  • Options
    JayTJayT Registered Users Posts: 17 Big grins
    edited August 4, 2013
    Same problem. Fiddler shows the following server response.

    HTTP/1.1 500 Internal Server Error
    Cache-Control: private, max-age=1, must-revalidate
    Content-Type: text/html; charset=utf-8
    Expires: Sun, 04 Aug 2013 03:58:38 GMT
    P3P: CP="IDC DSP COR CURa ADMa HISa OUR DELa IND PHY ONL UNI PUR COM"
    Server: Apache
    Vary: Accept-Encoding
    X-Extra: 0.26124
    X-Powered-By: SmugMug/1.0
    X-S: 100.8.244:30128
    X-SmugMug-Hiring: How to love what you do: http://www.smugmug.com/jobs/
    X-SmugMug-Values: 4/4 - It's the product, stupid
    X-TTFB: 0.2613
    X-TTFB-L: 0
    X-UA-Compatible: IE=edge
    Content-Length: 0
    Date: Sun, 04 Aug 2013 03:58:37 GMT
    Connection: close
    Set-Cookie: smugcart=4aa5c207f69607828cedb8af78b995af; expires=Wed, 04-Sep-2013 03:58:37 GMT; path=/; domain=.smugmug.com; httponly
  • Options
    pygmyowlpygmyowl Registered Users Posts: 14 Big grins
    edited August 4, 2013
    Any more progress on this? It's still not working for me.
  • Options
    toddsipestoddsipes Registered Users Posts: 33 Big grins
    edited August 5, 2013
    Any progress?
    Todd Sipes Photography
  • Options
    drodiodrodio Registered Users Posts: 1 Beginner grinner
    edited August 5, 2013
    I'm having the same problem. Here's a screenshot: http://drod.io/image/1R2z2H2R1V2B

    I've upddated the plugin to 2.0.1.9 (note -- the link on http://help.smugmug.com/customer/portal/articles/121321 still points to 2.0.1.6 -- to get 2.0.1.9 go to http://devbobo-1.smugmug.net/services/lightroom/SmugMug-2.0.1.9.zip )

    I also completely removed and re-installed the plugin.

    But no dice, still getting the "null" error.
  • Options
    mmytonmmyton Registered Users Posts: 17 Big grins
    edited August 5, 2013
    toddsipes wrote: »
    Any progress?

    Has there been any update to the LR plugin? I test periodically and still receive same error - "Can't update this collection. SmugMug API returned an error message (function nil, message nil)"
    mytonphotography.com
  • Options
    devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited August 5, 2013
    G'day Guys,

    Firstly, sorry for anyone experiencing problems since the launch and for your patience.

    Can anyone who is having issues please upgrade to 2.0.1.11 from our help page.

    I'm hoping that this fixes a lot of the outstanding issues...though, it may not resolve all the JSON errors being reported by Windows users (I haven't had time to test Windows yet...my next task).

    Note: if you have any problems, creating new albums within folders, you may need to sync the hierarchy for your account.

    Please report any issues.

    Thanks,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • Options
    Alans GrinAlans Grin Registered Users Posts: 346 Major grins
    edited August 5, 2013
    Upgraded and I'm still getting the JSon error on one of my Galleries every time I hit publish - Win 7 (64bit), LR 5.0.

    Alan.
  • Options
    pygmyowlpygmyowl Registered Users Posts: 14 Big grins
    edited August 5, 2013
    Nope. Upgraded to the 2.0.1.11 version and I'm still getting the JSON error.
Sign In or Register to comment.