In Legacy in gallery settings you had to set "none and ascending". The ONLY manual sort was
under "tools" and it was a one time shot at sorting any way you wanted. New uploads fell wherever
smug had set their upload, first or last.
OK, None still means "manual sort". I no longer have legacy smugmug but we are talking about the Gallery Settings..
No matter what you call it the story is still the same.
Edit: You could also set None and Descending in legacy. You're still there. Try it.
So is SmugMug now acknowledging that issue (1) exists and proposing to solve it by creating a feature will also address issue (2) if and when it is implemented?
Michael: Could we get an answer from SmugMug on this? The numbers refer to my post (#27) above. Thx.
Discovered something today trying to manual sort in Organizer. It did not affect the actual folder.
To get manual sort to stick for any folder you have to also set the folder for it.
Folder wrench > Display tab > Sort by > Organizer Position
Be nice to have a popup warning in Organizer to also set the folder when selecting "Manual Sort".
Perhaps the gallery photos have to set in both locations so manual sort sticks.
Michael: Could we get an answer from SmugMug on this? The numbers refer to my post (#27) above. Thx.
I just tested this, I set gallery settings to autosort -> none and sort direction -> descending. Then I went in to Tools -> Many Photos -> Arrange -> Arrange and manually sorted them as such: http://screencast.com/t/a6mBoo3bu then I migrate and get this in the sandbox: http://screencast.com/t/kWTWO4aCWzn9 which is the same order and this when I actually unveil: http://screencast.com/t/pZhZJxMH which is also the same as the initial sort order.
In sum, I can't reproduce this. Are there steps I'm missing?
I just tested this, I set gallery settings to autosort -> none and sort direction -> descending. Then I went in to Tools -> Many Photos -> Arrange -> Arrange and manually sorted them as such: http://screencast.com/t/a6mBoo3bu then I migrate and get this in the sandbox: http://screencast.com/t/kWTWO4aCWzn9 which is the same order and this when I actually unveil: http://screencast.com/t/pZhZJxMH which is also the same as the initial sort order.
In sum, I can't reproduce this. Are there steps I'm missing?
You have set up the scenario correctly. You think everything is OK. Now go to Gallery Settings and change something (or not) and save.
Your carefully arranged pictures will change to sorted by date oldest first.
If you manually sort your pictures again and try to use a quick setting saved in the old smugmug with those settings in gallery settings it will break and rearrange your pictures again.
And you can't delete this faulty quick setting!.
Even if this problem didn't exist having uploaded pictures go to the bottom of the gallery instead of the top is a pain.
In old smugmug you could choose where they went by the setting of ascending / descending.
You have set up the scenario correctly. You think everything is OK. Now go to Gallery Settings and change something (or not) and save.
Your carefully arranged pictures will change to sorted by date oldest first.
Bingo. There's the lynchpin, I see the problem now. I went into that gallery's settings, didn't change anything but saved it and now the images look like: http://screencast.com/t/Yi7Kih8ghHQ which is to say, they are in reverse order from what I manually arranged them to.
I'll have to dig some more into what exactly is happening here. It looks like it is reverse from what I arranged them to, I can't imagine I lucked into arranging them in descending chronological order originally, but I'll check.
Bingo. There's the lynchpin, I see the problem now. I went into that gallery's settings, didn't change anything but saved it and now the images look like: http://screencast.com/t/Yi7Kih8ghHQ which is to say, they are in reverse order from what I manually arranged them to.
I'll have to dig some more into what exactly is happening here. It looks like it is reverse from what I arranged them to, I can't imagine I lucked into arranging them in descending chronological order originally, but I'll check.
You will see that if you try to use a quick setting saved in old smugmug with the settings sort none and descending carried over to new smugmug that it will show it is setting none and descending which isn't possible so it breaks and defaults to none ascending.
This is the clue that the setting is imbedded in the gallery settings when you unveil and doesn't show up till you try to use Gallery Settings. The illogical setting causes the default to none ascending because none descending isn't possible. (And I wish it was.)
Bingo. There's the lynchpin, I see the problem now. I went into that gallery's settings, didn't change anything but saved it and now the images look like: http://screencast.com/t/Yi7Kih8ghHQ which is to say, they are in reverse order from what I manually arranged them to.
I'll have to dig some more into what exactly is happening here. It looks like it is reverse from what I arranged them to, I can't imagine I lucked into arranging them in descending chronological order originally, but I'll check.
Glad to see we're getting closer to an understanding, HofC. I'm a little unclear about whether this problem is only present when quick settings are specified or if the sort issue can occur even when there are no quick settings.
Glad to see we're getting closer to an understanding, HofC. I'm a little unclear about whether this problem is only present when quick settings are specified or if the sort issue can occur even when there are no quick settings.
It will happen the first time (and only the first time) you use Gallery Settings whether you saved a quick setting or not.
But if you saved a quick setting with those settings and try to use it in new smugmug you've loaded the gun again and it will fire!
The only way to get past this is to never use the quick setting (but it's still there because you can't delete it) and purposely use Gallery Settings in each gallery,
causing your picture order to be lost in each gallery you used sort none and descending.
This has caused me much misery as in some cases I'll never be able to recreate my original slide show.
The FR for adding back in the ability to delete quick settings is logged. As usual, I can't promise when it will be implemented, but it needs to be addressed regardless.
Regarding the arranging bug, I've filed that and I will have Bonocore add it to his list of things, where ever that is. From my testing, it only effects manual arranged, descending sorted galleries. I tested manual, ascending and auto arranged and they all come out in the same order going from legacy to new SmugMug.
**edit**
I've done some more digging. It seems that the original 'feature' of being able to choose where an image was placed in a manually arranged gallery wasn't really a bug, more of a feature that was poorly named. Descending Position sort isn't allowed in API v2 so we had to remove it from NSM, this effectively means that, for now, you can't choose where your images are uploaded to in a manually arranged gallery. I've filed that Feature Request, to add that option when gallery settings -> appearance -> sort by is set to Position, I think it's useful and I'll do everything I can to convince the product team that it is as well. We have the ability for every other sort position, doesn't make sense that we exclude it from just one.
Thanks for digging into this . Regarding the ascending/descending feature, I'd point out that it's not only a matter of the effect on non-autosort galleries. I have some galleries in legacy that use autosort by date taken, and in some I want newest first and in others I want oldest first.
Bingo. There's the lynchpin, I see the problem now. I went into that gallery's settings, didn't change anything but saved it and now the images look like: http://screencast.com/t/Yi7Kih8ghHQ which is to say, they are in reverse order from what I manually arranged them to.
This is still a bug corrupting the picture arrangements of unsuspecting people who unveil.
Why isn't it on the bug list?
Regarding the arranging bug, I've filed that and I will have Bonocore add it to his list of things, where ever that is. From my testing, it only effects manual arranged, descending sorted galleries. I tested manual, ascending and auto arranged and they all come out in the same order going from legacy to new SmugMug.
Another week and this bug still isn't on the bug list.
Not even a response!
Whether this is a bug or feature I think it should be an easy fixed. I have one gallery which has the same problem as mentioned by Dennis in which all my photos were scrambled. Because that gallery has a journal layout with dates (not the dates of the images uploaded), I had to spend 2 hours to fix the photos in proper order. This gallery had always been working fine in legacy smugmug.
This has been confirmed by Hero of Canton, but it's still not listed in the active bug list. It's been a while. What gives? Are you going to fix it or not?
"If Legacy sort set to manual and descending, order can be reversed upon migration"
Your description of the problem in the bug list is incorrect.
It is worse then just the order being reversed! That could be easily corrected.
What happens is you spend hours and hours getting the order of your pictures just the way you want them.
You go into gallery settings and change anything and smugmug changes the order of your pictures to by date, oldest first.
You then spend hours and hours getting back to some semblance of your original order and use the quick setting you created in old smugmug.
Your picture order is again changed to by date oldest first!
And you can not delete the defective quick setting!
All this time and nothing has been done about it. Not even warning your customers that this will happen.
This is not a widespread case, so yes, it is not fixed yet. And I can't guarantee a fix in the near future. The bug is in the queue, but it still needs to be prioritized against other issues and feature requests.
This is not a widespread case, so yes, it is not fixed yet. And I can't guarantee a fix in the near future. The bug is in the queue, but it still needs to be prioritized against other issues and feature requests.
Thanks for following up, Michael . Glad to see that it's in the queue, as I don't want to migrate until it's fixed. I don't have a problem with waiting, as long as it's fixed before SmugMug forces people to migrate. I'm just lazy and don't want to repeat all the manual sorting I have done .
This is not a widespread case, so yes, it is not fixed yet. And I can't guarantee a fix in the near future. The bug is in the queue, but it still needs to be prioritized against other issues and feature requests.
All of the bugs should have been fixed by now!
Many months have gone by.
"If Legacy sort set to manual and descending, order can be reversed upon migration"
Your description of the problem in the bug list is incorrect.
It is worse then just the order being reversed! That could be easily corrected.
What happens is you spend hours and hours getting the order of your pictures just the way you want them.
You go into gallery settings and change anything and smugmug changes the order of your pictures to by date, oldest first.
You then spend hours and hours getting back to some semblance of your original order and use the quick setting you created in old smugmug.
Your picture order is again changed to by date oldest first!
And you can not delete the defective quick setting!
All this time and nothing has been done about it. Not even warning your customers that this will happen.
This is not a widespread case, so yes, it is not fixed yet. And I can't guarantee a fix in the near future. The bug is in the queue, but it still needs to be prioritized against other issues and feature requests.
This is happening to everyone who used manual and descending in old smugmug.
You still haven't corrected the incorrect description of the problem
which suggests you have not even read and understood the problem!
Comments
under "tools" and it was a one time shot at sorting any way you wanted. New uploads fell wherever
smug had set their upload, first or last.
My Website index | My Blog
No matter what you call it the story is still the same.
Edit: You could also set None and Descending in legacy. You're still there. Try it.
Cheers,
different Smug's losing its last database photo order.
My Website index | My Blog
You are correct.
Cheers,
Michael: Could we get an answer from SmugMug on this? The numbers refer to my post (#27) above. Thx.
To get manual sort to stick for any folder you have to also set the folder for it.
Folder wrench > Display tab > Sort by > Organizer Position
Be nice to have a popup warning in Organizer to also set the folder when selecting "Manual Sort".
Perhaps the gallery photos have to set in both locations so manual sort sticks.
My Website index | My Blog
I just tested this, I set gallery settings to autosort -> none and sort direction -> descending. Then I went in to Tools -> Many Photos -> Arrange -> Arrange and manually sorted them as such: http://screencast.com/t/a6mBoo3bu then I migrate and get this in the sandbox: http://screencast.com/t/kWTWO4aCWzn9 which is the same order and this when I actually unveil: http://screencast.com/t/pZhZJxMH which is also the same as the initial sort order.
In sum, I can't reproduce this. Are there steps I'm missing?
Getting started on DGrin? Go here first!
Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
You have set up the scenario correctly. You think everything is OK. Now go to Gallery Settings and change something (or not) and save.
Your carefully arranged pictures will change to sorted by date oldest first.
If you manually sort your pictures again and try to use a quick setting saved in the old smugmug with those settings in gallery settings it will break and rearrange your pictures again.
And you can't delete this faulty quick setting!.
Even if this problem didn't exist having uploaded pictures go to the bottom of the gallery instead of the top is a pain.
In old smugmug you could choose where they went by the setting of ascending / descending.
Cheers,
Bingo. There's the lynchpin, I see the problem now. I went into that gallery's settings, didn't change anything but saved it and now the images look like: http://screencast.com/t/Yi7Kih8ghHQ which is to say, they are in reverse order from what I manually arranged them to.
I'll have to dig some more into what exactly is happening here. It looks like it is reverse from what I arranged them to, I can't imagine I lucked into arranging them in descending chronological order originally, but I'll check.
Getting started on DGrin? Go here first!
Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
You will see that if you try to use a quick setting saved in old smugmug with the settings sort none and descending carried over to new smugmug that it will show it is setting none and descending which isn't possible so it breaks and defaults to none ascending.
This is the clue that the setting is imbedded in the gallery settings when you unveil and doesn't show up till you try to use Gallery Settings. The illogical setting causes the default to none ascending because none descending isn't possible. (And I wish it was.)
Cheers,
It will happen the first time (and only the first time) you use Gallery Settings whether you saved a quick setting or not.
But if you saved a quick setting with those settings and try to use it in new smugmug you've loaded the gun again and it will fire!
The only way to get past this is to never use the quick setting (but it's still there because you can't delete it) and purposely use Gallery Settings in each gallery,
causing your picture order to be lost in each gallery you used sort none and descending.
This has caused me much misery as in some cases I'll never be able to recreate my original slide show.
Cheers,
Regarding the arranging bug, I've filed that and I will have Bonocore add it to his list of things, where ever that is. From my testing, it only effects manual arranged, descending sorted galleries. I tested manual, ascending and auto arranged and they all come out in the same order going from legacy to new SmugMug.
**edit**
I've done some more digging. It seems that the original 'feature' of being able to choose where an image was placed in a manually arranged gallery wasn't really a bug, more of a feature that was poorly named. Descending Position sort isn't allowed in API v2 so we had to remove it from NSM, this effectively means that, for now, you can't choose where your images are uploaded to in a manually arranged gallery. I've filed that Feature Request, to add that option when gallery settings -> appearance -> sort by is set to Position, I think it's useful and I'll do everything I can to convince the product team that it is as well. We have the ability for every other sort position, doesn't make sense that we exclude it from just one.
Getting started on DGrin? Go here first!
Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
This is still a bug corrupting the picture arrangements of unsuspecting people who unveil.
Why isn't it on the bug list?
Cheers,
Another week and this bug still isn't on the bug list.
Not even a response!
Getting started on DGrin? Go here first!
Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
Thanks, but it doesn't seem to have accomplished anything and people are still loosing their gallery order when unveiling.
Cheers,
Hey, guys,
This has been confirmed by Hero of Canton, but it's still not listed in the active bug list. It's been a while. What gives? Are you going to fix it or not?
Customers are still being blindsided by this bug.
Cheers,
http://dgrin.com/showthread.php?p=1926689
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Your description of the problem in the bug list is incorrect.
It is worse then just the order being reversed! That could be easily corrected.
What happens is you spend hours and hours getting the order of your pictures just the way you want them.
You go into gallery settings and change anything and smugmug changes the order of your pictures to by date, oldest first.
You then spend hours and hours getting back to some semblance of your original order and use the quick setting you created in old smugmug.
Your picture order is again changed to by date oldest first!
And you can not delete the defective quick setting!
All this time and nothing has been done about it. Not even warning your customers that this will happen.
Cheers,
This is not a widespread case, so yes, it is not fixed yet. And I can't guarantee a fix in the near future. The bug is in the queue, but it still needs to be prioritized against other issues and feature requests.
Facebook
Google+
Twitter
Photo Blog
All of the bugs should have been fixed by now!
Many months have gone by.
Cheers,
This is happening to everyone who used manual and descending in old smugmug.
You still haven't corrected the incorrect description of the problem
which suggests you have not even read and understood the problem!
Cheers,
Is it?
In all this time you seem to be the only person who has ever actually experienced or reported it
Do I need bigger letters?