Here's a new one. The Statistics page has been showing hits since I looked 3 hrs ago (new month)
When I go into the Popular screen which lists all totals by Gallery, they all show 0.
Hmmm. seems to be a larger problem... none of the other sections are working at all.
hi, this is Brad the stats engineer. I agree there seems to be a problem. I am looking into it now. I will update this thread once I have more information to share. thanks -brad
hi, this is Brad the stats engineer. I agree there seems to be a problem. I am looking into it now. I will update this thread once I have more information to share. thanks -brad
an update: a fix has been made to our internal codebase and the next time we do an deployment (sometime this evening pacific time), this change should roll out. i will update this thread once the fix has been made live in the beta stats page
This was about some internal behind-the-scenes stuff. We did some internal admin stuff, and one performance tweak for folks with large amounts of SmugMug email sharing invitations in their control panels.
This was about some internal behind-the-scenes stuff. We did some internal admin stuff, and one performance tweak for folks with large amounts of SmugMug email sharing invitations in their control panels.
No release note, sorry!
That's cool, I just wanted to know if they were coming or not, and now I know! Thanks.
Grrrrrrrrr, sorry I must vent... I realize and appreciate all the hard work behind the scenes all but listen, I have been burned two weeks in a row now with clients needing work on deadlines and unfortunately, both fall on the maintenence window when the site goes read-only.
I would have no problem with this most the time, but the fact that it comes at 10pm PST really burns my schedule up because many of my clients need work before midnight. Ahhhhhhhhhhh I dont mean to gripe, and never usually do, but I'm formally asking a favor if possible to push back the window back another hour til at least 11pm PST to the powers that be.
Dont make me beg!!!! Andy, I'm on my knees! Please please please please please (and it goes on like that for hours)
Professional Ancient Smugmug Shutter Geek
Master Of Sushi Noms
Amateur CSS Dork
Grrrrrrrrr, sorry I must vent... I realize and appreciate all the hard work behind the scenes all but listen, I have been burned two weeks in a row now with clients needing work on deadlines and unfortunately, both fall on the maintenence window when the site goes read-only.
I would have no problem with this most the time, but the fact that it comes at 10pm PST really burns my schedule up because many of my clients need work before midnight. Ahhhhhhhhhhh I dont mean to gripe, and never usually do, but I'm formally asking a favor if possible to push back the window back another hour til at least 11pm PST to the powers that be.
Dont make me beg!!!! Andy, I'm on my knees! Please please please please please (and it goes on like that for hours)
What the heck, no cookie for Ops guys?
Pez, thanks for the feedback - I'll make sure folks see this, but I can't promise a change, I can promise that ops will see your post though. I'm sorry the timing didn't work for you
My professional website design has just become so unprofessional that I need to shut it down. The worst thing is that some hidden galleries are now public and unprotected!
In fact there should now be the option for each website administrator to shutdown their own individual website pages, issue an 'Under maintenance' notice, while the website is under going design changes. And when all is well, and tested, then be able to publish it for public viewing. Please seriously consider having such a feature soon.
Also, at least send an email to your pro account users (pros shouldn't need and do not have the time to check Dgrin everyday) so they will have the heads-up and not take clients to their site.
In fact there should now be the option for each website administrator to shutdown their own individual website pages, issue an 'Under maintenance' notice, while the website is under going design changes. And when all is well, and tested, then be able to publish it for public viewing. Please seriously consider having such a feature soon.
This is a good idea. I hate that is needed, but it really is needed. :cry
Also, at least send an email to your pro account users (pros shouldn't need and do not have the time to check Dgrin everyday) so they will have the heads-up and not take clients to their site.
I'd like an option to take my site offline with my personal message during all maintenance time.
My professional website design has just become so unprofessional that I need to shut it down. The worst thing is that some hidden galleries are now public and unprotected!
In fact there should now be the option for each website administrator to shutdown their own individual website pages, issue an 'Under maintenance' notice, while the website is under going design changes. And when all is well, and tested, then be able to publish it for public viewing. Please seriously consider having such a feature soon.
Also, at least send an email to your pro account users (pros shouldn't need and do not have the time to check Dgrin everyday) so they will have the heads-up and not take clients to their site.
Hey guys, it was a bug, and dealt with quickly - there's no changes being made that will intentionally cause these things to happen. It was a human error and we fixed it. I'm really sorry it happened, but glad that our engineers fixed it very fast.
No, it didn't and we weren't in ant maintenance window last night.
Ok, so what I mean is a personal offline page that I can toggle, and maybe a setting that would make it automatically go up during any site issues or maintenance windows. The Server Farmer™ has got to go in my opinion and a customizable page would be awesome. I'd much rather have an offline page than sketchy behaviour or the on-again-off-again nature of maintenance windows.
The personal offline page woul also be great for when you're tinkering, if you don't want your viewers to see what your doing until it's done.
That's really bad. Did this put password protection out of play as well?
This is a good idea. I hate that is needed, but it really is needed. :cry
I'd like an option to take my site offline with my personal message during all maintenance time.
Malte
Not password out of play but I use custom nav to 'hide' the breadcrumbs ... thus preventing public from seeing some working galleries ... but yesterday the default Smugmug design kicked in on all my pages and thus revealing all my galleries VIA BREADCRUMBS ... some of these galleries were not password protection because they were hidden ... some were still in 'original' size status and thus it really freaked me out ... once I discovered it, I had to quickly go in and start to set up all those hidden folders as well. But God knows how long they were 'free' for the picking! I won't know how many photos I've lost. Terrible!
I really thing Smugmug should consider the offline option that I suggested. It will help everyone. If not at least for the Pro account users. PLEASE!!! It will make Smugmug even more professional.
I like you guys and really want you to get even better .... but seriously, you've been giving me heart attacks lately!
UPDATE:
Hi Mafoto,
Thanks for posting such a great, detailed feature request. If you don't mind, we'd love it if you would put your feature requests here: http://smugmug.uservoice.com
Not password out of play but I use custom nav to 'hide' the breadcrumbs ... thus preventing public from seeing some working galleries ... but yesterday the default Smugmug design kicked in on all my pages and thus revealing all my galleries VIA BREADCRUMBS
You should never rely on hiding your galleries by hiding the breadcrumb - anyone can look at your site using a tool like the Firefox Web Developer Extension - it's simple to remove your CSS.
If you have galleries that you don't' want anyone to see, make them unlisted. For true protection, password protect them (because if someone has the URL they can access an unlisted gallery).
You should never rely on hiding your galleries by hiding the breadcrumb - anyone can look at your site using a tool like the Firefox Web Developer Extension - it's simple to remove your CSS.
If you have galleries that you don't' want anyone to see, make them unlisted. For true protection, password protect them (because if someone has the URL they can access an unlisted gallery).
--- Denise
Thanks Denise. Yes, now I know. I learned it the hard way. I've unlisted them last night and also password protected them. Thanks.
Much better.
Any word on reduction or elimination of maintenance occurrences and down time hours?
Ya, I got to be that guy that throws that in there.
R. Leonardo www.RobArtPhoto.com Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans
Comments
hi, this is Brad the stats engineer. I agree there seems to be a problem. I am looking into it now. I will update this thread once I have more information to share. thanks -brad
an update: a fix has been made to our internal codebase and the next time we do an deployment (sometime this evening pacific time), this change should roll out. i will update this thread once the fix has been made live in the beta stats page
Release notes?
Malte
No release note, sorry!
Portfolio • Workshops • Facebook • Twitter
That's cool, I just wanted to know if they were coming or not, and now I know! Thanks.
Malte
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
We have finished with the window. Tonight was all internal stuff. No release notes.
-Travis
:::::sigh::::
I know I know Patience Grasshopper
for much longer?
"22:27 PST We aren’t quite ready to start yet, maybe another hour or so. Sorry for the delay."
Hey guys, it's now 5:43 am CST.... That's along hour....
http://twitter.com/SmugMugStatus/status/10687421130
Heads up, we're using the maintenance window tonight.
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I would have no problem with this most the time, but the fact that it comes at 10pm PST really burns my schedule up because many of my clients need work before midnight. Ahhhhhhhhhhh I dont mean to gripe, and never usually do, but I'm formally asking a favor if possible to push back the window back another hour til at least 11pm PST to the powers that be.
Dont make me beg!!!! Andy, I'm on my knees! Please please please please please (and it goes on like that for hours)
Master Of Sushi Noms
Amateur CSS Dork
What the heck, no cookie for Ops guys?
Pez, thanks for the feedback - I'll make sure folks see this, but I can't promise a change, I can promise that ops will see your post though. I'm sorry the timing didn't work for you
Portfolio • Workshops • Facebook • Twitter
My professional website design has just become so unprofessional that I need to shut it down. The worst thing is that some hidden galleries are now public and unprotected!
In fact there should now be the option for each website administrator to shutdown their own individual website pages, issue an 'Under maintenance' notice, while the website is under going design changes. And when all is well, and tested, then be able to publish it for public viewing. Please seriously consider having such a feature soon.
Also, at least send an email to your pro account users (pros shouldn't need and do not have the time to check Dgrin everyday) so they will have the heads-up and not take clients to their site.
That's really bad. Did this put password protection out of play as well?
This is a good idea. I hate that is needed, but it really is needed. :cry
I'd like an option to take my site offline with my personal message during all maintenance time.
Malte
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
Ok, so what I mean is a personal offline page that I can toggle, and maybe a setting that would make it automatically go up during any site issues or maintenance windows. The Server Farmer™ has got to go in my opinion and a customizable page would be awesome. I'd much rather have an offline page than sketchy behaviour or the on-again-off-again nature of maintenance windows.
The personal offline page woul also be great for when you're tinkering, if you don't want your viewers to see what your doing until it's done.
Great to hear that passwords were unaffected!
Malte
Not password out of play but I use custom nav to 'hide' the breadcrumbs ... thus preventing public from seeing some working galleries ... but yesterday the default Smugmug design kicked in on all my pages and thus revealing all my galleries VIA BREADCRUMBS ... some of these galleries were not password protection because they were hidden ... some were still in 'original' size status and thus it really freaked me out ... once I discovered it, I had to quickly go in and start to set up all those hidden folders as well. But God knows how long they were 'free' for the picking! I won't know how many photos I've lost. Terrible!
I really thing Smugmug should consider the offline option that I suggested. It will help everyone. If not at least for the Pro account users. PLEASE!!! It will make Smugmug even more professional.
I like you guys and really want you to get even better .... but seriously, you've been giving me heart attacks lately!
UPDATE:
I created one, please go vote for it. Thanks.
http://smugmug.uservoice.com/forums/17723-smugmug/suggestions/658569-local-webpage-shutdown-administrative-rights-to-re
If you have galleries that you don't' want anyone to see, make them unlisted. For true protection, password protect them (because if someone has the URL they can access an unlisted gallery).
--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
Thanks Denise. Yes, now I know. I learned it the hard way. I've unlisted them last night and also password protected them. Thanks.
http://status.blogs.smugmug.com/2010/04/21/042210-scheduled-maintenance/
Similar graphic is used for when we have an emergency, non-maintenance outage and need to display the message.
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Malte
Any word on reduction or elimination of maintenance occurrences and down time hours?
Ya, I got to be that guy that throws that in there.
www.RobArtPhoto.com
Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans
Operations is always making improvements to things and of course our objective is to minimize any unscheduled downtime.
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Portfolio • Workshops • Facebook • Twitter