Can't subscribe to rss feeds
when I click to subscribe I get "web page cannot be displayed...". Never mind, that again, I've lost a whole day (3rd time after subscribing only 4-5 wks. ago), I can't even find out what the new release is. Something isn't right here, guys....
You'll want to subscribe to our Release Notes blog, so that you don't miss a single update from SmugMug http://blogs.smugmug.com/release-notes/ at the bottom, there's a link for Entries (RSS) - put that in your favorite feed reader.
If your custom domain is set to www.wolfsnap.com and you go to www.wolfsnap.com it works. BUT, if you go to wolfsnap.com, this morning you only get the smugmug homepage! You're not resolving wolfsnap.com as equivalent and forwarding to www.wolfsnap.com as you've done since this upgrade.
when I click to subscribe I get "web page cannot be displayed...". Never mind, that again, I've lost a whole day (3rd time after subscribing only 4-5 wks. ago), I can't even find out what the new release is. Something isn't right here, guys....
Are you putting the blog rss feeds into your reader? I can help if you're having trouble. write our Support Heroes ATTN: Andy and we'll sort it out!
If your custom domain is set to www.wolfsnap.com and you go to www.wolfsnap.com it works. BUT, if you go to wolfsnap.com, this morning you only get the smugmug homepage! You're not resolving wolfsnap.com as equivalent and forwarding to www.wolfsnap.com as you've done since this upgrade.
David
Hm, we didn't change CNAME stuff - Doc's checking.
Hm, we didn't change CNAME stuff - Doc's checking.
It's causing problems everywhere.. SmugMug is resolving when custom name exactly equals the web address that the browser is requesting.. But, before this morning, all custom domains were internally nicknamed.
I think I know the problem. I have two accounts. photos.wolfsnap.com and www.wolfsnap.com. It used to always nickname www.wolfsnap.com as wolfsnap.com; but, it looks like since I also have photos.wolfsnap.com, it's not working. Other sites seem to work.
It's causing problems everywhere.. SmugMug is resolving when custom name exactly equals the web address that the browser is requesting.. But, before this morning, all custom domains were internally nicknamed.
I think I know the problem. I have two accounts. photos.wolfsnap.com and www.wolfsnap.com. It used to always nickname www.wolfsnap.com as wolfsnap.com; but, it looks like since I also have photos.wolfsnap.com, it's not working. Other sites seem to work.
David
Yup.. I just confirmed.. I removed the photos.wolfsnap.com from the drdavid.smugmug.com account and wolfsnap.com AND www.wolfsnap.com now work correctly with wolfsnap.smugmug.com..
I took a look at your site and I see a bunch of redirects and I was afraid to touch any of those. That may be related. But if I go to your custom domain and enter your wolfsnap.com both versions work. Its only when you use the www.wolfsnap.com in the control panel that it fails. I am not seeing anything else that would cause this. Can you take a look at the redirects to make sure that they are not pointing incorrectly? You may want to try using the non-www version for now until we can figure out what is causing this.
If your custom domain is set to www.wolfsnap.com and you go to www.wolfsnap.com it works. BUT, if you go to wolfsnap.com, this morning you only get the smugmug homepage! You're not resolving wolfsnap.com as equivalent and forwarding to www.wolfsnap.com as you've done since this upgrade.
I took a look at your site and I see a bunch of redirects and I was afraid to touch any of those. That may be related. But if I go to your custom domain and enter your wolfsnap.com both versions work. Its only when you use the www.wolfsnap.com in the control panel that it fails. I am not seeing anything else that would cause this. Can you take a look at the redirects to make sure that they are not pointing incorrectly? You may want to try using the non-www version for now until we can figure out what is causing this.
--Doc
It's working now because I removed the custom domain from the other site. Hang on, I'll put it back.... Done..
The redirects have nothing to do with it. 1) They're perfectly correct, and 2) They've worked forever just as-is. BUT, when I have two accounts that are using the same domain, but a different sub-domain, SM doesn't resolve that wolfsnap.com is really www.wolfsnap.com as it did yesterday and for years before.
The redirects have nothing to do with it. 1) They're perfectly correct, and 2) They've worked forever just as-is. BUT, when I have two accounts that are using the same domain, but a different sub-domain, SM doesn't resolve that wolfsnap.com is really www.wolfsnap.com as it did yesterday and for years before.
More specifically, my redirects have nothing to do with it as it *never* even gets to my site when I type wolfsnap.com... BUT, if I use www.wolfsnap.com it works perfectly.
When logged in and in a gallery all my admin option are gone. The only buttons i see on top are buy and view cart. arrange mode/hide photo on the bottom show up too.
That was working because I removed the custom hostname from my 2nd site. When I add it back, it breaks again. I posted a few posts back more specific info... But, want to ensure you see it.
Basically, anyone with multiple sites on one domain (using subdomains to separate the sites) will be affected by the bug. Using one URL or another is not an option. I use www for akamai speed, but, non-www for 4-character savings on twitter. This is bad
When logged in and in a gallery all my admin option are gone. The only buttons i see on top are buy and view cart. arrange mode/hide photo on the bottom show up too.
Comments
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when I click to subscribe I get "web page cannot be displayed...". Never mind, that again, I've lost a whole day (3rd time after subscribing only 4-5 wks. ago), I can't even find out what the new release is. Something isn't right here, guys....
http://blogs.smugmug.com/release-notes/2009/08/21/introducing-nicenames-august-13th-2009/
Portfolio • Workshops • Facebook • Twitter
The links work now but they still don't show up as part of my Theme.
I have cleared my cache, logged out and in but no joy
If your custom domain is set to www.wolfsnap.com and you go to www.wolfsnap.com it works. BUT, if you go to wolfsnap.com, this morning you only get the smugmug homepage! You're not resolving wolfsnap.com as equivalent and forwarding to www.wolfsnap.com as you've done since this upgrade.
David
Twitter: @WolfSnap
Facebook: http://www.facebook.com/WolfSnapDesigns
SmugMug & Wordpress Customization - WolfSnap.com | Custom Domains
Portfolio • Workshops • Facebook • Twitter
working again, thanks
Portfolio • Workshops • Facebook • Twitter
So, you could use
wolfsnap.com OR www.wolfsnap.com
I think I know the problem. I have two accounts. photos.wolfsnap.com and www.wolfsnap.com. It used to always nickname www.wolfsnap.com as wolfsnap.com; but, it looks like since I also have photos.wolfsnap.com, it's not working. Other sites seem to work.
David
Twitter: @WolfSnap
Facebook: http://www.facebook.com/WolfSnapDesigns
SmugMug & Wordpress Customization - WolfSnap.com | Custom Domains
David
Twitter: @WolfSnap
Facebook: http://www.facebook.com/WolfSnapDesigns
SmugMug & Wordpress Customization - WolfSnap.com | Custom Domains
I took a look at your site and I see a bunch of redirects and I was afraid to touch any of those. That may be related. But if I go to your custom domain and enter your wolfsnap.com both versions work. Its only when you use the www.wolfsnap.com in the control panel that it fails. I am not seeing anything else that would cause this. Can you take a look at the redirects to make sure that they are not pointing incorrectly? You may want to try using the non-www version for now until we can figure out what is causing this.
--Doc
http://help.smugmug.com
http://help.smugmug.com
The redirects have nothing to do with it. 1) They're perfectly correct, and 2) They've worked forever just as-is. BUT, when I have two accounts that are using the same domain, but a different sub-domain, SM doesn't resolve that wolfsnap.com is really www.wolfsnap.com as it did yesterday and for years before.
It's a bug. But, a very serious one.
David
Twitter: @WolfSnap
Facebook: http://www.facebook.com/WolfSnapDesigns
SmugMug & Wordpress Customization - WolfSnap.com | Custom Domains
Twitter: @WolfSnap
Facebook: http://www.facebook.com/WolfSnapDesigns
SmugMug & Wordpress Customization - WolfSnap.com | Custom Domains
Portfolio • Workshops • Facebook • Twitter
..... bump
Nice release! Thank you...
When logged in and in a gallery all my admin option are gone. The only buttons i see on top are buy and view cart. arrange mode/hide photo on the bottom show up too.
Related?
done - no change
this is what I see:
http://field-of-vision.smugmug.com/photos/626635352_mYBW6-L.png
the links and image have disappeared
...pics..
Hi,
Added a little bit of CSS to change the color of your links, which were the same color as your background. Better now? Anything else amiss?
Smug since 2006
SmugMug Help
PhotoscapeDesign
Hi,
The link to your image is incomplete. Can you check that? Or give me a link to the image that should be there, and I'll fix for you.
Smug since 2006
SmugMug Help
PhotoscapeDesign
Fixed the link to your image. Is that the right one?
Smug since 2006
SmugMug Help
PhotoscapeDesign
Basically, anyone with multiple sites on one domain (using subdomains to separate the sites) will be affected by the bug. Using one URL or another is not an option. I use www for akamai speed, but, non-www for 4-character savings on twitter. This is bad
David
Twitter: @WolfSnap
Facebook: http://www.facebook.com/WolfSnapDesigns
SmugMug & Wordpress Customization - WolfSnap.com | Custom Domains
I see them here?
http://www.blackmonphoto.com/Portfolio/Portraits/8423886_JzQVU#619271639_KCRWr
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
A wee note in case somebody else out there is also waking up and does not have well open eyes :oogle
If you reload the page that you left up last night then it won't work ...
http://mcgil.smugmug.com/down/maint.mg
You need to remove the end of the URL... it took me a whole 10 min to figure that out:smack
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
Both the logged in and logged out pages have a class name of notLoggedIn,
lost the loggedIn name. They are looking into it.
My Website index | My Blog
Hi,
We're looking into it
Smug since 2006
SmugMug Help
PhotoscapeDesign