I have just become a member and this is the second week in a row that
the site is down on Friday - I hope this does not become a habit, I went
with SmugMug on all the recommendations I have heard, I hope I am
not sorry!! Friday is my main day to work on my personal stuff.
error
This was all I could get from any SM site inc SM homepage, my site, email help and also DG:
"Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.acdaf180.1250249110.19c5e9f"
So not read-only mode. Don't know if you guys at SM were aware that this was happening but all I (and apparently others) could get was a blank page from any SM site with the above error message
This was all I could get from any SM site inc SM homepage, my site, email help and also DG:
"Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.acdaf180.1250249110.19c5e9f"
So not read-only mode. Don't know if you guys at SM were aware that this was happening but all I (and apparently others) could get was a blank page from any SM site with the above error message
Just thought you should know
me too....so I emailed.....the response did say it was affecting all parts of SM & Dgrin but did not say why we were only seeing blank white pages wit hthe error message......nor did the wordpress blog.............
This was all I could get from any SM site inc SM homepage, my site, email help and also DG:
"Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.acdaf180.1250249110.19c5e9f"
So not read-only mode. Don't know if you guys at SM were aware that this was happening but all I (and apparently others) could get was a blank page from any SM site with the above error message
Just thought you should know
simon, clear your cache completly and try again - we're up and have been for 40 mins.
I can't wait to see what new features will be released with this network update. According to the blog, it was needed to implement some new features. Coupons? Packages? Anyone?
I can't wait to see what new features will be released with this network update. According to the blog, it was needed to implement some new features. Coupons? Packages? Anyone?
We got the maint part done, but the new feature didn't get launched, due to the network surgery taking much longer than expected. Stay tuned!
We got the maint part done, but the new feature didn't get launched, due to the network surgery taking much longer than expected. Stay tuned!
Andy, I am getting "Processing Image" taking much too long. Upload log says 'InQueue" for more than 30 mins, which is very unusual. Not in a hurry, just a heads up.
It's fine now Andy, didn't need to clear cache, it was justa bit freaky earlier as it wasnt even read only - just blank pages with that error message, and I'd never seen maintenance do that before, and not to DG as well as every SM site - so it caught me off guard to get a total blank at every turn:(:
Everyone seems to stay very gentle which is fine but from my side I'm becoming more and more nervous (and disappointed) every week with those maintenances.
I'm loosing time and money by having this site too often offline for solving issues. This is becoming unacceptable.
As customer, may I ask you what are your plans to avoid in the future those issues. A read-only mode from time to time (very limited in time) could be acceptable but a complete shut down for many hours is unacceptable and have a business impact on your customers.
Everyone seems to stay very gentle which is fine but from my side I'm becoming more and more nervous (and disappointed) every week with those maintenances.
I'm loosing time and money by having this site too often offline for solving issues. This is becoming unacceptable.
As customer, may I ask you what are your plans to avoid in the future those issues. A read-only mode from time to time (very limited in time) could be acceptable but a complete shut down for many hours is unacceptable and have a business impact on your customers.
Why is it we never get to know what the upgrade is. I know some upgrades I never new about until I stumbled on to them months after they were already there. And yes I check the wordpress but as any one can look pack and see that it never says what the "upgrade is" It would just be nice if we were told because some options are nice to actually put to use.
Why is it we never get to know what the upgrade is. I know some upgrades I never new about until I stumbled on to them months after they were already there. And yes I check the wordpress but as any one can look pack and see that it never says what the "upgrade is" It would just be nice if we were told because some options are nice to actually put to use.
Hi Folks, new feature being added, but we're doing it Friday night late (10pm CA time). http://smugmug.wordpress.com for more info. We would have liked to finish during our window today, but there was a risk of going over time, which would impact folks on the east coast and Europe, who are in their daylight hours right now. So, we'll finish the job tonight while most of our customers are sleeping. Thanks as ever, for your patience and support. We're all really excited about this release, it's been a while in the baking and making.
Hi Folks, new feature being added, but we're doing it Friday night late (10pm CA time). http://smugmug.wordpress.com for more info. We would have liked to finish during our window today, but there was a risk of going over time, which would impact folks on the east coast and Europe, who are in their daylight hours right now. So, we'll finish the job tonight while most of our customers are sleeping. Thanks as ever, for your patience and support. We're all really excited about this release, it's been a while in the baking and making.
Hi Folks, new feature being added, but we're doing it Friday night late (10pm CA time). http://smugmug.wordpress.com for more info. We would have liked to finish during our window today, but there was a risk of going over time, which would impact folks on the east coast and Europe, who are in their daylight hours right now. So, we'll finish the job tonight while most of our customers are sleeping. Thanks as ever, for your patience and support. We're all really excited about this release, it's been a while in the baking and making.
Well, I know that virtual galleries recently changed to "planned" over on the user voice site, so I'm hopeful this longed awaited feature will finally be here.
Comments
http://smugmug.wordpress.com/2009/08/10/scheduled-maintenance-tuesday-811-and-thursday-813/
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Andy -
That would be a great link to add to the "News" page on the control panel. You might even substitute out the annually updated CEO blog link.
Bump, by the way, we'll be using our Window tonight
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Portfolio • Workshops • Facebook • Twitter
Is something major happening? Even this site www.dgrin.com was down upto now!
http://photos.suchit.in/ http://suchitnanda.org/
Transforming light into expressions of emotions.
the site is down on Friday - I hope this does not become a habit, I went
with SmugMug on all the recommendations I have heard, I hope I am
not sorry!! Friday is my main day to work on my personal stuff.
yes, our ops guys were doing a major network restructure, which affected dgrin as well.
SmugMug API Developer
My Photos
This was all I could get from any SM site inc SM homepage, my site, email help and also DG:
"Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.acdaf180.1250249110.19c5e9f"
So not read-only mode. Don't know if you guys at SM were aware that this was happening but all I (and apparently others) could get was a blank page from any SM site with the above error message
Just thought you should know
...pics..
me too....so I emailed.....the response did say it was affecting all parts of SM & Dgrin but did not say why we were only seeing blank white pages wit hthe error message......nor did the wordpress blog.............
http://smugmug.wordpress.com/
Portfolio • Workshops • Facebook • Twitter
I can't wait to see what new features will be released with this network update. According to the blog, it was needed to implement some new features. Coupons? Packages? Anyone?
Become a friend or fan on facebook:
www.facebook.com/samellisphotography
www.facebook.com/samellisseniors
www.facebook.com/samellisweddings
Portfolio • Workshops • Facebook • Twitter
Andy, I am getting "Processing Image" taking much too long. Upload log says 'InQueue" for more than 30 mins, which is very unusual. Not in a hurry, just a heads up.
It's fine now Andy, didn't need to clear cache, it was justa bit freaky earlier as it wasnt even read only - just blank pages with that error message, and I'd never seen maintenance do that before, and not to DG as well as every SM site - so it caught me off guard to get a total blank at every turn:(:
...pics..
I'm loosing time and money by having this site too often offline for solving issues. This is becoming unacceptable.
As customer, may I ask you what are your plans to avoid in the future those issues. A read-only mode from time to time (very limited in time) could be acceptable but a complete shut down for many hours is unacceptable and have a business impact on your customers.
Thanks in advance for your clarifications.
it's not our normal routine and I expect we'll very soon get back to 'normal' which means using our weekly maintenance window not-so-often.
Sorry for the hassle, and thanks for being here with us.
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
YeeeeeeeeeeeeeeeeeHawwwwwwwwwwwwwwwwwwwww
I'm so excited hopin this is what I'm thinking it's gonna be
Portfolio • Workshops • Facebook • Twitter
Awwww shucks.... it's okay anyhow though.
I'm sure whatever it is it'll be cool
for you" and there/ their is no grammar check yet so please forgive me Jesus did.
My Web site:
http://Glory2Jesus4Photography.smugmug.com/
My blog: http://glory2jesus4photography.blogspot.com/
that blog is just an external status blog, for release notes you need to subscribe to this... http://blogs.smugmug.com/release-notes/
SmugMug API Developer
My Photos
Portfolio • Workshops • Facebook • Twitter
http://wildworldphoto.net
http://photostuff.org
bump!
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
http://smugmug.uservoice.com/pages/17723-smugmug/suggestions/200474-let-us-have-virtual-galleries