And we have also diagnosed the problem. We had a major new release last night, and inadvertently missed a crucial system setting that reared its head today. We've fixed the problem, and taken steps to ensure that similar future system upgrades won't have this same issue.
And we have also diagnosed the problem. We had a major new release last night, and inadvertently missed a crucial system setting that reared its head today. We've fixed the problem, and taken steps to ensure that similar future system upgrades won't have this same issue.
Didn't SDLC (system dev lifecycle) noted that vigorous testing needs to be performed before going live?
I think in the past few months, there have been more downtime than usual. The issue has been brought time and again.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ whoALSE => Allen
One form of time travel is thru Captured Moments
Is SmugMug Down Right Now??
I cannot into into www.smugmug.com or my site. However, I can get to DGRIN every other web address I try. Anyone know of an ETA??
Some of my galleries are empty after a week of uploading to them!!!! Has this happened before and will the images return???? This is horrible and killing my business!
Thanks!!! It has me freaking out. It literally took a week to upload many of the galleries. To lose that would mean the end of smugmug for me. Hope you guys get the problem solved soon! Thanks again and good luck!
Also, i was in the middle of a large upload when the site went down. My images are actually still uploading. Will they be fine?
Thanks!!! It has me freaking out. It literally took a week to upload many of the galleries. To lose that would mean the end of smugmug for me. Hope you guys get the problem solved soon! Thanks again and good luck!
Also, i was in the middle of a large upload when the site went down. My images are actually still uploading. Will they be fine?
You may need to upload the photos from the current upload again - I'm not sure. Time will tell .
You may need to upload the photos from the current upload again - I'm not sure. Time will tell .
Let's hope that isn't the case. I can't miss my deadline for customers. Things are not looking good for smugmug. I was enjoying the site but, unfortunately, I will be forced to find a more reliable service if these kind of problems continue to show themselves as routine. It's unacceptable and I am sorry to have to even say that.
Comments
Didn't SDLC (system dev lifecycle) noted that vigorous testing needs to be performed before going live?
I think in the past few months, there have been more downtime than usual. The issue has been brought time and again.
whoALSE => Allen
One form of time travel is thru Captured Moments
Well, at least my custom domain, www.baah.net (equates to baah.smugmug.com) is showing the 503 "service unavailable" error.
Ouch, I am in the middle of updating my website and just got hit with:
503 Service Unavailable
No server is available to handle this request.
??????
And, now no working site.
Website • Blog • Facebook • Twitter
Support Hero
--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
503 Service Unavailable
No server is available to handle this request.
the problem is intermittent on smugmug.com page.
Do I get a cookie for reporting it before the status shows up on http://status.blogs.smugmug.com/ ???
I was just testing the new publish feature in LR3, thought that may have been it. Best of luck in finding the culprit!
Owner/Photographer
Expose The Moment
Had a list of gear, now its to long, so lets say I have 2 bags and 15,000 worth of stuff.
Website • Blog • Facebook • Twitter
Facebook: Friend / Fan || Twitter: @shimamizu || Google Plus
Having the same problem, can't open up my site
Nikkor 18-70mm
Nikkor 70-300mm
My Gallery
Ahh! The joy of not much of anything.............
Support Hero
I cannot into into www.smugmug.com or my site. However, I can get to DGRIN every other web address I try. Anyone know of an ETA??
Thanks.....Tom
www.tompotterphotography.com
Email: tom@tompotterphotography.com
Landscape, Nature Photographic Prints For Sale
Focusing On Colorado
Nikkor 18-70mm
Nikkor 70-300mm
My Gallery
Ahh! The joy of not much of anything.............
502 Bad Gateway
The server returned an invalid or incomplete response.
No update to the status blog...
Status blog update:
http://status.blogs.smugmug.com/
Support Hero
Status blog updated
http://status.blogs.smugmug.com/2010/06/20/61910-read-only-mode/
Portfolio • Workshops • Facebook • Twitter
It is Dave
Smug Pro Acc - http://www.hdimages.net
All things Netball - http://www.netballonline.com
SmugUp or SmugDown, check it with SmugMonitor
Thanks!!! It has me freaking out. It literally took a week to upload many of the galleries. To lose that would mean the end of smugmug for me. Hope you guys get the problem solved soon! Thanks again and good luck!
Also, i was in the middle of a large upload when the site went down. My images are actually still uploading. Will they be fine?
Maybe the Smugmug status page needs to show the correct date I am thinking to myself.
All I'am hearing is negatives Dave, you need to view this positively, it happened yesterday, this is all an illusion....
Smug Pro Acc - http://www.hdimages.net
All things Netball - http://www.netballonline.com
SmugUp or SmugDown, check it with SmugMonitor
AndyFail but it's father's day why don't we cut him some slack
Support Hero
Support Hero
Let's hope that isn't the case. I can't miss my deadline for customers. Things are not looking good for smugmug. I was enjoying the site but, unfortunately, I will be forced to find a more reliable service if these kind of problems continue to show themselves as routine. It's unacceptable and I am sorry to have to even say that.
If I cut him some slack, will he return the favour and give us a couple of months with no down time?
Smug Pro Acc - http://www.hdimages.net
All things Netball - http://www.netballonline.com
SmugUp or SmugDown, check it with SmugMonitor