I hate to ask this -- but people are saying their sites are humming along so fast. Well....mine is moving sooooo slow.
Any idea as to why since everyplace else I go on the internet it's moving good.
FWIW - I gave it a shot (from Newport News VA) and found the front page to load slow. After that, the galleries were loading about as fast as those in my site. Don't know if that helps any, but I tried.
FWIW - I gave it a shot (from Newport News VA) and found the front page to load slow. After that, the galleries were loading about as fast as those in my site. Don't know if that helps any, but I tried.
Thanks Scott. I tired a gallery after my page finally loaded and that to was slow for me.
Maybe up here in the cold tundra it just takes longer
Thanks Scott. I tired a gallery after my page finally loaded and that to was slow for me.
Maybe up here in the cold tundra it just takes longer
Well, it's hot down here in Kentucky, but Smugmug is pretty useless for me today, too. Thumbs load fast enough but larger pix (in Smugmug gallery style) take forever to load - 30 seconds to over a minute.
I've sent a report to Support, but I wonder how many others have slow response times. I was hoping to do some sales this week, so this is a bummer.
Well, it's hot down here in Kentucky, but Smugmug is pretty useless for me today, too. Thumbs load fast enough but larger pix (in Smugmug gallery style) take forever to load - 30 seconds to over a minute.
I've sent a report to Support, but I wonder how many others have slow response times. I was hoping to do some sales this week, so this is a bummer.
I sent an email into smug for some help. I'm running a test right now. I had my hubby try it on his cable connection since I have a phone connection and he said his is loading slow to
I know I will get it worked out with the help of Doc and the others....just takes some time
Not to complain or anything, but what about the Pros that aren't able sell anything durning the outage.
Just a thought.
Yeah, that crossed my mind, and I don't pretend to know how much business you pros get on weekends, since the internet is a 24/7 business.
If your car broke down, or your furnace exploded, leaving you unable to go to work on a particular day, are you going to demand a day's pay from Ford, or from your furnace manufacturer?
As unfortunate as it is, it is the way of the world (internet). For us to demand compensation is ludicrous. I'm not going to demand that God pay me for missing work because he snowed me in last December. *yes, I know that's extreme*
It's annoying that there are people that have an insane sense of entitlement about things. Yes it sucks, but the pros aren't the only ones with lost revenue. SM lost potential new customers. Amazon likely lost ad revenue/new customers. It's not like they made out like bandits and we (we being those that sell photos, me not included) got the shaft.
I'm sure you were just playing devil's advocate, but I still think my point stands.
My pages seemed to have slowed down a little bit since 11am. But I can't complain at the moment, since I'm at work and well... shouldn't be on my site hiding or deleting photos. Plus we're having a thunderstorm which doesn't help matters.
Mary Kim - I went to your site and photos weren't bad at loading until it came down to the LAST image. The 1 image took a very long time. But I get that on my site as well... from here and from home.
==At home when working on smug, if it creeps a little, I just find something else to do. I keep a game in the taskbar (Zuma) or AoE III and pull it up when needed to pass the time - or I end up playing with the dog.
My pages seemed to have slowed down a little bit since 11am. But I can't complain at the moment, since I'm at work and well... shouldn't be on my site hiding or deleting photos. Plus we're having a thunderstorm which doesn't help matters.
Mary Kim - I went to your site and photos weren't bad at loading until it came down to the LAST image. The 1 image took a very long time. But I get that on my site as well... from here and from home.
==At home when working on smug, if it creeps a little, I just find something else to do. I keep a game in the taskbar (Zuma) or AoE III and pull it up when needed to pass the time - or I end up playing with the dog.
Thanks for taking a look at the site....I know...when it gets to the end it just doesn't want to fill the last few for me
I am playing with my dogs and cleaning up my office...much more fun playing with the dogs.
Thanks for taking a look at the site....I know...when it gets to the end it just doesn't want to fill the last few for me
I am playing with my dogs and cleaning up my office...much more fun playing with the dogs.
Mary, for what it is worth, I took a look at your site and it seems to be working A OK for me. Home page took about 1.5 seconds to load. Navigating the galleries was no problem. I clicked on the Red River gallery and started the slide show in fast mode with no problems. Pics display as they should.
I'm connected with Comcast high speed internet at home.
Hope this helps.
It's hot in Texas!
Mike
Canon EOS 1D MK III and 7d; Canon 100 f/2.0; Canon 17-40 f/4; Canon 24-70 f/2.8; Canon 70-200 f/2.8L IS; Canon 300 f/2.8L IS; Canon 1.4x and Sigma 2x; Sigma EF 500 DG Super and Canon 580 EX II.
Mary, for what it is worth, I took a look at your site and it seems to be working A OK for me. Home page took about 1.5 seconds to load. Navigating the galleries was no problem. I clicked on the Red River gallery and started the slide show in fast mode with no problems. Pics display as they should.
I'm connected with Comcast high speed internet at home.
Hope this helps.
It's hot in Texas!
Mike
Mike that helps me a lot.
I ran a check for Doc and there was a problem, but I think it is with Qwest and maybe alittle on smugs end, but they are working on that I've
called Qwest to have them check it out now. I bet those dang squirrels have been eating at the line again....yummmy for them, but terrible for me.
I just checked my site...slow for me and still slow for my hubby at work. I wonder if its a Tundra problem
A friend reported to me that the gallery link I sent him wasn't working. I tried to open the gallery myself and the thumbnails didn't load. Half an hour later and everything is fine now.
Very Slow for me too. Both Safari, and Firefox 3.0.1. Some Themes just won't load the thumbs or anything, some load improperly with the large image below the thumbs and nothing on the side of the thumbs.
I cleared my Firefox Cache and cookies and that did seem to help a little. Some of the themes load better since doing that.
Mine really has seemed slower than normal for about a week now, but I know there has been some construction going on, even before the Amazon Meltdown.
I hope this is still a temporary construction issue!
Disaster Recovery Plans
I'm sure everyone has had some time to cool down now.
I have a background in software development and I'm usually all over Smugmug for not upholding standard software development practices...however, less than 24 hours of downtime on a system that was not designated as a critical system (if you chose to use it as one, that's your own bed you made), is a pretty good turnaround...in fact, you were up in less than 12 hours - bravo! I trust Smug will figure out how to reduce/eliminate singular points of failure for the future - especially having just announced Smug-Vault and hoping we will rely on those Amazon servers!
The incident raises an important question though...Amazon fixed their problem...and so Smug was able to recover. But, what if Amazon could not fix their problem? Would we have lost galleries and photos? Is there a backup schedule for our data? In short, does Smugmug have a Disaster Recovery Plan that covers ALL of its resources (servers, buildings, people, cash), including third party resources?
If it doesn't , it should (as in a published document available to current and future customers). That's part of being in this business. It would also serve to set the expectations of those who want to base capital-critical applications on the Smug platform!
So what should we expect wrt DR plans? What are the data retention strategies employed by Smug and it's subcontractors? In a worse-case scenario, what should we expect regarding our galleries and photos (and tell our customers)?
Isn't it a drag there's so much real-stuff to think about and we can't just focus on whether or not the cartoon is cool? !!!
It's Freeola. They offer an "On-Peak" allowance which is normally fine, and a very generous "Off-Peak" allowance.
For the first time in 10 months I've creeped over on my "On-Peak" so now pay per Gigabyte above my tariff.
Four days to go so keen not to browse "On-Peak". Using my Mobile Broadband just now till my allowance resets.
On the other front it's now 17 hours since I could get my images on site, and STILL waiting - not a happy bunny :tough
Heading to work now so unlikely to get anything done for another 12 hours.
Oh, you're in the UK. "Free ISP". Wow, I remember years ago I tried a "Free DSL" provider that was ad-supported. Their ad-software didn't run in Linux but I could still use the connection.
The incident raises an important question though...Amazon fixed their problem...and so Smug was able to recover. But, what if Amazon could not fix their problem? Would we have lost galleries and photos?
It looks like we had some overloaded network stuff and a small percentage of requests was getting processed much, much slower than usual. We have eliminated most of the problem and are working to completely resolve it.
It looks like we had some overloaded network stuff and a small percentage of requests was getting processed much, much slower than usual. We have eliminated most of the problem and are working to completely resolve it.
Oh man, so much faster now. My standard test (80 image gallery in "All Thumbs" view) was taking something like 45 seconds to load, vs. larger thumbnails of the same images hosted on imageevent.com taking about 2 seconds.
Re-running my test on SmugMug in the past 5 minutes has resulted in in load times from 6-9seconds. A lot better, but ImageEvent is still so much faster. On the other hand, their UI is dead simple. No JavaScript to load, or anything.
Hrm, why does ShizamSlides.swf need to load before it's even been called? that 370KB takes 139ms to load.
Oh man, so much faster now. My standard test (80 image gallery in "All Thumbs" view) was taking something like 45 seconds to load, vs. larger thumbnails of the same images hosted on imageevent.com taking about 2 seconds.
Re-running my test on SmugMug in the past 5 minutes has resulted in in load times from 6-9seconds. A lot better, but ImageEvent is still so much faster. On the other hand, their UI is dead simple. No JavaScript to load, or anything.
Hrm, why does ShizamSlides.swf need to load before it's even been called? that 370KB takes 139ms to load.
Stupid question, but did you flush your cache before each test?
Comments
Any idea as to why since everyplace else I go on the internet it's moving good.
www.Dogdotsphotography.com
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Will do that Andy.
Hey....you need to get some sleep
www.Dogdotsphotography.com
My Photos
Thoughts on photographing a wedding, How to post a picture, AF Microadjustments?, Light Scoop
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Thanks Scott. I tired a gallery after my page finally loaded and that to was slow for me.
Maybe up here in the cold tundra it just takes longer
www.Dogdotsphotography.com
Well, it's hot down here in Kentucky, but Smugmug is pretty useless for me today, too. Thumbs load fast enough but larger pix (in Smugmug gallery style) take forever to load - 30 seconds to over a minute.
I've sent a report to Support, but I wonder how many others have slow response times. I was hoping to do some sales this week, so this is a bummer.
I sent an email into smug for some help. I'm running a test right now. I had my hubby try it on his cable connection since I have a phone connection and he said his is loading slow to
I know I will get it worked out with the help of Doc and the others....just takes some time
www.Dogdotsphotography.com
Yeah, that crossed my mind, and I don't pretend to know how much business you pros get on weekends, since the internet is a 24/7 business.
If your car broke down, or your furnace exploded, leaving you unable to go to work on a particular day, are you going to demand a day's pay from Ford, or from your furnace manufacturer?
As unfortunate as it is, it is the way of the world (internet). For us to demand compensation is ludicrous. I'm not going to demand that God pay me for missing work because he snowed me in last December. *yes, I know that's extreme*
It's annoying that there are people that have an insane sense of entitlement about things. Yes it sucks, but the pros aren't the only ones with lost revenue. SM lost potential new customers. Amazon likely lost ad revenue/new customers. It's not like they made out like bandits and we (we being those that sell photos, me not included) got the shaft.
I'm sure you were just playing devil's advocate, but I still think my point stands.
◇ Photos | Blogs | Twitter | MySpace | Facebook ◇
Mary Kim - I went to your site and photos weren't bad at loading until it came down to the LAST image. The 1 image took a very long time. But I get that on my site as well... from here and from home.
==At home when working on smug, if it creeps a little, I just find something else to do. I keep a game in the taskbar (Zuma) or AoE III and pull it up when needed to pass the time - or I end up playing with the dog.
Photos | Blog | Youtube
Thanks for taking a look at the site....I know...when it gets to the end it just doesn't want to fill the last few for me
I am playing with my dogs and cleaning up my office...much more fun playing with the dogs.
www.Dogdotsphotography.com
Mary, for what it is worth, I took a look at your site and it seems to be working A OK for me. Home page took about 1.5 seconds to load. Navigating the galleries was no problem. I clicked on the Red River gallery and started the slide show in fast mode with no problems. Pics display as they should.
I'm connected with Comcast high speed internet at home.
Hope this helps.
It's hot in Texas!
Mike
My Portfolio
MaxPreps Profile
Canon EOS 1D MK III and 7d; Canon 100 f/2.0; Canon 17-40 f/4; Canon 24-70 f/2.8; Canon 70-200 f/2.8L IS; Canon 300 f/2.8L IS; Canon 1.4x and Sigma 2x; Sigma EF 500 DG Super and Canon 580 EX II.
Thanks for the reply - I'm not home till 10:00 BST so can't try anything until then.
Looks like all the images sent last night got lost in hyperspace :-(
The ones that did appear were the few I sent this morning.
Dougie
Canon 5D Mark III
http://www.dougie-coull-photography.com/
Mike that helps me a lot.
I ran a check for Doc and there was a problem, but I think it is with Qwest and maybe alittle on smugs end, but they are working on that
called Qwest to have them check it out now. I bet those dang squirrels have been eating at the line again....yummmy for them, but terrible for me.
I just checked my site...slow for me and still slow for my hubby at work. I wonder if its a Tundra problem
www.Dogdotsphotography.com
I could see it earlier today, and I can see other people's pages...
Thoughts?
I'm noticing some delays too. Data transfer rates seem fine. Just a lot of waiting for responses from time to time.
s-l-o-w here too....
A Shutterfly account is faster than this. UGH!
My site is fairly slow today as well. Images that aren't in browser cache are taking a minute or longer to load.
Hustedia.com
Husted Visuals
The Racing Historian
My site is very slow today too. I've tried it from two different internet connections and it was painfully slow on both.
I cleared my Firefox Cache and cookies and that did seem to help a little. Some of the themes load better since doing that.
Mine really has seemed slower than normal for about a week now, but I know there has been some construction going on, even before the Amazon Meltdown.
I hope this is still a temporary construction issue!
I'm sure everyone has had some time to cool down now.
I have a background in software development and I'm usually all over Smugmug for not upholding standard software development practices...however, less than 24 hours of downtime on a system that was not designated as a critical system (if you chose to use it as one, that's your own bed you made), is a pretty good turnaround...in fact, you were up in less than 12 hours - bravo! I trust Smug will figure out how to reduce/eliminate singular points of failure for the future - especially having just announced Smug-Vault and hoping we will rely on those Amazon servers!
The incident raises an important question though...Amazon fixed their problem...and so Smug was able to recover. But, what if Amazon could not fix their problem? Would we have lost galleries and photos? Is there a backup schedule for our data? In short, does Smugmug have a Disaster Recovery Plan that covers ALL of its resources (servers, buildings, people, cash), including third party resources?
If it doesn't , it should (as in a published document available to current and future customers). That's part of being in this business. It would also serve to set the expectations of those who want to base capital-critical applications on the Smug platform!
So what should we expect wrt DR plans? What are the data retention strategies employed by Smug and it's subcontractors? In a worse-case scenario, what should we expect regarding our galleries and photos (and tell our customers)?
Isn't it a drag there's so much real-stuff to think about and we can't just focus on whether or not the cartoon is cool? !!!
Thanks,
- Gary.
Oh, you're in the UK. "Free ISP". Wow, I remember years ago I tried a "Free DSL" provider that was ad-supported. Their ad-software didn't run in Linux but I could still use the connection.
Maybe that's why they went under. :-}
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That's a good question.
Oh man, so much faster now. My standard test (80 image gallery in "All Thumbs" view) was taking something like 45 seconds to load, vs. larger thumbnails of the same images hosted on imageevent.com taking about 2 seconds.
Re-running my test on SmugMug in the past 5 minutes has resulted in in load times from 6-9seconds. A lot better, but ImageEvent is still so much faster. On the other hand, their UI is dead simple. No JavaScript to load, or anything.
Hrm, why does ShizamSlides.swf need to load before it's even been called? that 370KB takes 139ms to load.
My Photos
Thoughts on photographing a wedding, How to post a picture, AF Microadjustments?, Light Scoop
Equipment List - Check my profile
http://smugmug.wordpress.com/2008/07/21/back-to-normal-the-post-s3-problems/
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Wonder why wordpress felt that post was somehow related to a blog on calving cows?