k, looking forward to it, because right now the site only partially works using cradphotos.smugmug.com, but because it's been converted to cradphotos.com the links on the page are messed up, so ultimately it doesn't work. Looking forward to getting it to work ASAP...thanks,
k, looking forward to it, because right now the site only partially works using cradphotos.smugmug.com, but because it's been converted to cradphotos.com the links on the page are messed up, so ultimately it doesn't work. Looking forward to getting it to work ASAP...thanks,
Chris
It works. The issue is your dns needs to be flushed. Everyone else can see it fine. Stay tuned for Nick.
I am looking for some instructions on how to set up a domain name.....yep I probably am out of my depth here........I would prefer a com.au but cant seem to find an Australian seller who can tell me about the cname thing. They all seem to want me to pay for hosting as well so I can have/use the cname........
Is there anything really really basic that can instruct me??
cheers
Jan
I am looking for some instructions on how to set up a domain name.....yep I probably am out of my depth here........I would prefer a com.au but cant seem to find an Australian seller who can tell me about the cname thing. They all seem to want me to pay for hosting as well so I can have/use the cname........
Is there anything really really basic that can instruct me??
cheers
Jan
Well there is the glitch..........Godaddy don't have .com.au.......the Australian bit is the kicker....
Not sure where to go with this as the Au domain sellers are not very helpful.
cheers
Jan
Well there is the glitch..........Godaddy don't have .com.au.......the Australian bit is the kicker....
Not sure where to go with this as the Au domain sellers are not very helpful.
cheers
Jan
I would remove the a record and simply use two c names to domains.smugmug.com.
Hmmm, great idea but when I try to do this I have:
"No answer"
response from DNS server when I telnet to it and ask about mydomain.com.
Smugmug also says, that: "That hostname doesn't appear to be valid. Your hostname needs to be setup using a CNAME record at your domain registrar. See our help section on custom hostnames."...
Oh, that's right, you can only have a 1:1 relation with the domains.smugmug.com.
Have you thought of having a cname entry from the www domain to the non-www one? I don't know if this is possible or legal (I just closed my networksolutions dns panel), but I'm just thinking out loud.
An A record must point to an IP address (not to a hostname). If you want your domain to work both with and without the www part, try this:
1) set up the www CNAME record, pointed at domains.smugmug.com (it sounds like you may already have done this)
2) set up an @ (or empty) A record, pointed at 208.79.45.23.
The @ A record will get your domain name to work without the www part (this will redirect that version of your domain to the www version).
If you like, just write us at help@smugmug.com, and let us know the domain name in question, and we can double check your domain settings for you. We can even login with your domain host if you give us your login credentials, and we can set this up for you if you wish.
The problem is that I want to do primarily powidoki.com (without www) to work, then to insert HTTP 301 on www.powidoki.com to my provider's apache, that will point to powidoki.com (domains.smugmug.com).
But as I'm doing it - powidoki.com. CNAME domains.smugmug.com. (dots at the end are needed I think) and:
www IN A my_provider_IP
I've got error from DNS server, that says: No Answer.
It looks that I must have IP (A record) pointed to my provider and www CNAMEd to sth else...
I am afraid that what you want to do will not work. the CNAME record is the one that MUST be the primary on your SmugMug site. Given the way the RFQ's are written for domains, the www record is the one that will be the CNAMEd record. The root domain powidoki.com is almost always setup using the A record.
Folks can use powidoki.com to access your site if the A record and www CNAME are setup correctly. But the www.powidoki.com is the one that will show in the URL.
Guys, you are fantastic and so helpful! THANK YOU!!!
@rnrjosh, it's incredible and so great to have in mind that there is a service like Smugmug with people who want help! Thank you
And big thanks to @docwalker - it looks like you're right about CNAME. My admin (UNIX lover and hacker told me almost all about CNAMES and he gived me quotation from RFC:
A CNAME record is not allowed to coexist with any other data. In
other words, if suzy.podunk.xx is an alias for sue.podunk.xx, you
can't also have an MX record for suzy.podunk.edu, or an A record, or
even a TXT record. Especially do not try to combine CNAMEs and NS
records like this!:
podunk.xx. IN NS ns1
IN NS ns2
IN CNAME mary
mary IN A 1.2.3.4
This is often attempted by inexperienced administrators as an obvious
way to allow your domain name to also be a host. However, DNS
servers like BIND will see the CNAME and refuse to add any other
resources for that name. Since no other records are allowed to
coexist with a CNAME, the NS entries are ignored. Therefore all the
hosts in the podunk.xx domain are ignored as well!
If you want to have your domain also be a host, do the following:
podunk.xx. IN NS ns1
IN NS ns2
IN A 1.2.3.4
mary IN A 1.2.3.4
Don't go overboard with CNAMEs. Use them when renaming hosts, but
plan to get rid of them (and inform your users). However CNAMEs are
useful (and encouraged) for generalized names for servers -- `ftp'
for your ftp server, `www' for your Web server, `gopher' for your
Gopher server, `news' for your Usenet news server, etc.
Don't forget to delete the CNAMEs associated with a host if you
delete the host it is an alias for. Such "stale CNAMEs" are a waste
of resources.
So the answer is: I can have only www.powidoki.com and powidoki.com redirected to www by HTTP 301 redirect
Can someone help me fix my domain name issue. At least I guess that's what's caused my site to go nuts. www.Kasparphotos.com I was told in another post that my domain name is not set up correctly. (even though I haven't changed anything) Is there some way someone can just go in and fix it for me? I'm clueless.
Email us on the help desk and we will get you fixed up.
Doing that now! My domain not working as of tonight!
R. Leonardo www.RobArtPhoto.com Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans
R. Leonardo www.RobArtPhoto.com Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans
In a nutshell, to set up the CNAME correctly you need the following:
1. for the www host point a CNAME record to domains.smugmug.com
2. also add or change an A record to 208.79.45.23 if you want people to be able to
access your site without www. domains.smugmug.com and don't
add an A record as it isn't needed.
Please write the correct settings, that the site was accessible only to the following address - http://mysite.com/ (without www), and was not accessible to the following address http://www.mysite.com/ (with www):
Short Answer: Those are the correct settings. The CNAME is required for your domain to work with SmugMug. You are not required to use the @ A record if you do not want to. That is up to you.
Details:
The problem is that the domain RFC rules (see below) do not allow for an @ CNAME so you cannot setup example.com
99% of the domain hosts follow the rules and require you to use the @ A record and an IP address to set up the domain with nothing in the subdomain, ie. the root of the domain.
SmugMug is spending millions of dollars to deliver your photos and videos as quickly as possible. The CDN setup requires us to use a CNAME as the IP addresses are changing all the time.
Using the instructions above visitors can enter example.com or www.example.com in order to access the site. You can use example.com in your links, business card, etc. SmugMug will automatically switch to the CNAMEd www version. The domain must use the CNAME as the primary and that is what is displayed after the site opens in the browser.
If you do not want want the www at all, you would need to find a domain host that allows you to use a CNAME on the example.com version of your domain. I have only found 2 domain hosts out of the (literally) hundreds that I have dealt with that allow it. No, I do not know their names at this time and I will not recommend them as I am pretty sure that they are breaking the rules or doing something weird to allow it.
From my research, this is the applicable RFC:
From RFC1034 section 3.6.2:
If a CNAME RR is present at a node, no other data should be present; this ensures that the data for a canonical name and its aliases cannot be different.
Please write the correct settings for domain example.com, that the site was accessible only to the following address - http://example.com/ (without www), and was not accessible to the following address http://example.com/ (with www):
Please write the correct settings for domain example.com, that the site was accessible only to the following address - http://example.com/ (without www), and was not accessible to the following address http://example.com/ (with www):
A Records:
CNAME Records:
That's all. Values only. Nothing else.
Hi,
A-record points to: 208.79.45.23
CNAME points to domains.smugmug.com
Please write the correct settings for domain example.com, that the site was accessible only to the following address - http://example.com/ (without www), and was not accessible to the following address http://example.com/ (with www):
Comments
Chris
Portfolio • Workshops • Facebook • Twitter
Hi, please wait for Nick's instructions. Thank you.
Portfolio • Workshops • Facebook • Twitter
Chris
Is there anything really really basic that can instruct me??
cheers
Jan
Try godaddy.com and get your .au name there. CNAME setup is dead-simple we can help http://smugmug.com/help/professional-accounts or just write our Support Heroes we'll be happy to assist
Portfolio • Workshops • Facebook • Twitter
Not sure where to go with this as the Au domain sellers are not very helpful.
cheers
Jan
Try joker.com
Portfolio • Workshops • Facebook • Twitter
cheers
Jan
Setup:
mydomain.com -> In A -> My provider IP (then via HTTP 301 redirect to www)
www.mydomain.com -> CNAME -> domains.smugmug.com
- that works fine, but setup:
www.mydomain.com -> IN A -> my provider IP (then via HTTP 301 redirect to mydomain com without www)
mydomain.com -> CNAME -> domains.smugmug.com
doesn't work.
I tried everything but in this second case NSlookup says: No answer when I try to ask about mydomain.com.
I can't set both A and CNAME address pointing to domains.smugmug.com, cause it's a mistake and it's prohibited by RFC.
I'm using DirectAdmin panel to configure my DNS.
Any ideas how to bring to work mydomain.com without www? Can I specify only A field pointing to IP of domains.smugmug.com?
Private confessions
Want faster uploading? Vote for FTP!
Hmmm, great idea but when I try to do this I have:
"No answer"
response from DNS server when I telnet to it and ask about mydomain.com.
Smugmug also says, that: "That hostname doesn't appear to be valid. Your hostname needs to be setup using a CNAME record at your domain registrar. See our help section on custom hostnames."...
Private confessions
Have you thought of having a cname entry from the www domain to the non-www one? I don't know if this is possible or legal (I just closed my networksolutions dns panel), but I'm just thinking out loud.
Want faster uploading? Vote for FTP!
An A record must point to an IP address (not to a hostname). If you want your domain to work both with and without the www part, try this:
1) set up the www CNAME record, pointed at domains.smugmug.com (it sounds like you may already have done this)
2) set up an @ (or empty) A record, pointed at 208.79.45.23.
The @ A record will get your domain name to work without the www part (this will redirect that version of your domain to the www version).
If you like, just write us at help@smugmug.com, and let us know the domain name in question, and we can double check your domain settings for you. We can even login with your domain host if you give us your login credentials, and we can set this up for you if you wish.
SmugMug Support Hero
But as I'm doing it - powidoki.com. CNAME domains.smugmug.com. (dots at the end are needed I think) and:
www IN A my_provider_IP
I've got error from DNS server, that says: No Answer.
It looks that I must have IP (A record) pointed to my provider and www CNAMEd to sth else...
rnrjosh, I'll try to do as you said. ;-)
Private confessions
I am afraid that what you want to do will not work. the CNAME record is the one that MUST be the primary on your SmugMug site. Given the way the RFQ's are written for domains, the www record is the one that will be the CNAMEd record. The root domain powidoki.com is almost always setup using the A record.
Folks can use powidoki.com to access your site if the A record and www CNAME are setup correctly. But the www.powidoki.com is the one that will show in the URL.
http://help.smugmug.com
@rnrjosh, it's incredible and so great to have in mind that there is a service like Smugmug with people who want help! Thank you
And big thanks to @docwalker - it looks like you're right about CNAME. My admin (UNIX lover and hacker
http://tools.ietf.org/html/rfc1912
So the answer is: I can have only www.powidoki.com and powidoki.com redirected to www by HTTP 301 redirect
Thank you and best regards
Private confessions
http://help.smugmug.com
Doing that now! My domain not working as of tonight!
www.RobArtPhoto.com
Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans
Hi Robert,
All fixed! You are good to go!
Seán
Support Hero
http://www.smugmug.com/help
www.RobArtPhoto.com
Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans
Please write the correct settings, that the site was accessible only to the following address - http://mysite.com/ (without www), and was not accessible to the following address http://www.mysite.com/ (with www):
A Records -
CNAME Records -
Thanks.
Details:
The problem is that the domain RFC rules (see below) do not allow for an @ CNAME so you cannot setup example.com
99% of the domain hosts follow the rules and require you to use the @ A record and an IP address to set up the domain with nothing in the subdomain, ie. the root of the domain.
SmugMug is spending millions of dollars to deliver your photos and videos as quickly as possible. The CDN setup requires us to use a CNAME as the IP addresses are changing all the time.
Using the instructions above visitors can enter example.com or www.example.com in order to access the site. You can use example.com in your links, business card, etc. SmugMug will automatically switch to the CNAMEd www version. The domain must use the CNAME as the primary and that is what is displayed after the site opens in the browser.
If you do not want want the www at all, you would need to find a domain host that allows you to use a CNAME on the example.com version of your domain. I have only found 2 domain hosts out of the (literally) hundreds that I have dealt with that allow it. No, I do not know their names at this time and I will not recommend them as I am pretty sure that they are breaking the rules or doing something weird to allow it.
From my research, this is the applicable RFC:
From RFC1034 section 3.6.2:
If a CNAME RR is present at a node, no other data should be present; this ensures that the data for a canonical name and its aliases cannot be different.
http://www.faqs.org/rfcs/rfc1034.html
http://help.smugmug.com
Please write the correct settings for domain example.com, that the site was accessible only to the following address - http://example.com/ (without www), and was not accessible to the following address http://example.com/ (with www):
A Records:
CNAME Records:
That's all. Values only. Nothing else.
Hi,
A-record points to: 208.79.45.23
CNAME points to domains.smugmug.com
We explain that on our help page:
http://www.smugmug.com/help/professional-accounts
Portfolio • Workshops • Facebook • Twitter
I am very sorry, but I believe, that You were mistaken. Please show me on the screenshot, where on this page - http://www.smugmug.com/help/professional-accounts
prescribed this entry:
http://wiki.smugmug.net/display/SmugMug/CNAME+Custom+Domain+Name+Help
My Website index | My Blog
And yet, You again did not answer on my question. Since I asked you to show records on the example of a specific domain - example.com :