Help SmugMug add the facebook Like button
Baldy
Registered Users, Super Moderators Posts: 2,853 moderator
Hey all,
At WPPI we had soooo many pros ask us for the facebook Like button in their galleries because so much of their marketing is now done on facebook. Many of our wedding pros have said they've pretty much dropped all other forms of marketing and just focus on facebook, booking all their weddings there.
And we're seeing threads like this because there is so much to be gained by facebook integration.
So the question is how to implement it. I think what most people want is something like this:
There is an easy way to do this that we hope you'll say is okay, and a harder way... First, the easy: we can just follow our current privacy settings and have the Like button appear when the share button does. Done.
The harder way is to add a global option for just the like button. And that could force a gallery option, too, because maybe you want it for your portfolio but not some other gallery?
The reason that's hard is people who are new to SmugMug or haven't mastered all the options are overwhelmed by how many there are. And everything gets harder to test and keep bug free for each new option we add to gallery and global settings.
So our vote is to have it appear when the share button does. Your thoughts.
Thanks!
Baldy
At WPPI we had soooo many pros ask us for the facebook Like button in their galleries because so much of their marketing is now done on facebook. Many of our wedding pros have said they've pretty much dropped all other forms of marketing and just focus on facebook, booking all their weddings there.
And we're seeing threads like this because there is so much to be gained by facebook integration.
So the question is how to implement it. I think what most people want is something like this:
There is an easy way to do this that we hope you'll say is okay, and a harder way... First, the easy: we can just follow our current privacy settings and have the Like button appear when the share button does. Done.
The harder way is to add a global option for just the like button. And that could force a gallery option, too, because maybe you want it for your portfolio but not some other gallery?
The reason that's hard is people who are new to SmugMug or haven't mastered all the options are overwhelmed by how many there are. And everything gets harder to test and keep bug free for each new option we add to gallery and global settings.
So our vote is to have it appear when the share button does. Your thoughts.
Thanks!
Baldy
0
Comments
- I think you're right to think of Easy Sharing and Like as the same class of feature. But, I don't see how you can assume that every user wants the same setting for both.
- There are still people in the world (some of them likely your customers) who don't do Facebook or don't want their galleries connected to FB. Your option to hook the FB Like button to the Share button doesn't give a standard user any way to have Share, but not Like and requires Power or Pro users to know CSS to do something different. I wouldn't think you'd want it that way.
- Unlisted galleries should not show Like by default (even if Sharing is enabled) because that allows someone else you've shared the gallery with to pretty easily (perhaps inadvertently with one click) make your gallery pretty public perhaps without realizing they were doing it.
- Is it possible to Like a single photo, a gallery, a sub-category, a category or a site and make it clear what a user is selecting for Like? The current Share/FB mode that only lets you share a single photo in a gallery and nothing else is really, really lacking and I assume the same will be true of Like.
This all leads me to say that the "easiest way" you can make it for users to control the Like button is to offer a gallery setting (and probably a global setting) for it. Avoiding this will not really be making Smugmug easier.If you really think that there are too many Smugmug options now for new users, then I'd suggest that you start considering a Beginner and Advanced mode. The beginner mode lets you simply the settings to only the things that new users really need to know about so they don't get overwhelmed. The advanced mode allows you to offer users who want to see more options a checkbox control over things that would either not be customizable at all or would require custom CSS (neither of which is easier than a checkbox).
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I currently have the share button hidden unless I'm logged in, although I'm not naive enough to think that people won't use a tool like web dev to see my site without my customizations if they wanted to enable the hidden share button.
My vote would be for separate control over whether a Facebook link shows. There are occasions where I do want to enable the share button, but I don't want to enable a Facebook link.
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I myself would like a 'like it' button (not a greyed out one but a visible one) for individual photos, galleries, categories. I'd like it to work with my FB business page too but I'm not sure if this works or if FB permits this.
I have made the decision (mostly for copyright reasons) not to show the share button on my smugmug site (through css customization) but it's still enabled in my gallery settings. Not sure what it may mean when the 'like it' button is linked to the share button (even if the share button is not visible to the visitors). Will it interfere?
Anyway, my point is to program anything you envision with all possible settings and options so that almost everyone can find him- or herself in the additions and updates. You can go gradually, with the easiest part first and later on changing for the more difficult part (and hopefully this will not interfere with the first part).
Luc
I do think control should be at the gallery level, separate from any other features.
Edit: In case anyone wants to know, to add a Like button to your gallery description just add:
There are some options facebook offers to change the look of it, but that's what I went with. Clean and simple. Takes up a little more room than I'd like. I'm sure someone could do better with some CSS.
Dave
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Sorry, you're right. Forgot about that...
I have this in my custom header:
When someone clicks it, their wall shows something like "[name] likes [gallery name]." with a link to the gallery.
Dave
When it comes to features like this that have a very fast ROI for those that need it, and will be need adjustments no matter what the implementation, I say go the simplest and most easily customizable route. Lay the base code for the feature to be expanded, but don't write all that code now because no one truly knows what the 'killer demand' is going to be. If there is a way to implement the simple solution this way, let's start there. And then the feedback from those that use the feature will guide the evolution of the feature.
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most of my marketing is done on facebook. i've already integrated my other website (4theriders; which is all hand coded by me) with facebook, but i'd love to be able to do the same with seppes (hosted on smugmug) much easier.
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Have FB, but am not a fan (probably because I don't really "get it" yet...and perhaps never will).
Partly due to all the hullaballoo in the past about FB's policies regarding photographs, and who owns them, etc., I've opted to keep FB and Smug completely separate...and want nothing to do with FB when it comes to photos or photo sharing.
So...if the "Like" button integration you are considering applies only to Pro accounts, I really don't care one way or the other what you do with it or how it works..
But...if the "Like" button integration is going to affect how my non-pro SmugMug site operates...or makes it easy for my invited guests to share my photos with univited FB "friends" without my knowledge or authorization, then count me out by default. Set it up so non-pro Smuggers can opt-in if they want to, but we shouldn't have to find out the hard way that our privacy has been compromised by a default opt-in functionality we didn't "vote" for.
I tend to look at the bigger picture in my posts if you havent noticed. Yes, you need better social integration. Yes, Smugmug should be more open to sharing content & not being a walled-off "destination" site for every single user. But Im not sure just adding some buttons are gonna fix some of these things. I agree with jfriend about retooling the "modes" to make things simpler, and I'd also suggest that a reworking of the memberships & what each one offers is probably in order. Because a lot of what Standard & Power members get you can now find for free on other sites & frankly have better sharing & mobility options to boot. So there's hardly any incentive to pay now unless you're a Pro & are making a business out of selling your work online.
I'd hate to see you guys completely lose the non-Pro market segment.
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Let's take Posterous for instance. They have (all for free):
-Original file downloads/storage
-No ads
-Ability to use your own custom domain name
-Ability to use your own HTML/CSS
-HD videos (through download link). Doesnt do HD in native video player yet.
-Mobile site for iPhone/Android (webkit based) phones.
Smugmg would like you to believe that those features are worth paying for now, when really they're not that big of a deal anymore. Yes, back a couple years ago they were, but not anymore. Which is why I think they should reexamine their memberships.
Now, mind you this is just one example & these blogs arent meant to be full on photo/video hosting sites, which is why they dont advertise "unlimited storage" (although there's technically no limit on them either). But its still worth a mention because of the features that people expect these days & the ease of use for sharing & mobility use. Smugmug needs to get with it because it seems like they're not really progressing & are holding on too tight to the past.
We shouldnt even be commenting on this in the forum & giving advice to the founders of the company, they should just do it (esp this late in the game). Its kind of like they dont understand the market if they have to ask us what to do. Just implement these things already. People's heads wont explode, I promise.
We'd like to try and get it right, and for that we always solicit customer feedback - have done so for years.
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m. Let's see.....
Different viewing styles for maximum photo gallery experience?
Automagic Image display sizing (SmugMungous ajax display)
Integrated commerce where you set prices and we pay out the profits ($millions) to our pros?
Integrated labs- true pro lab, Bay Photo, and EZPrints?
365-day a year Support Heros to answer questions from you and customers, no matter how small or large?
Pro Branding features on website, on print orders, thank you prints?
Image security and protection (variety at all levels)?
Extensive privacy controls?
Single and multiple image packages for Pros?
Event system for pros?
Worldwide content-delivery network that costs $millions to ensure speedy delivery of images and pages anywhere. We're a blazing fast website (as monitored by others, not by us!).
Tons more http://www.smugmug.com/photos/photo-sharing-features/
We really work hard to differentiate. We're 8+ years old and plan on being here 80 more.
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Granted. And you def should for a lot of things. I know people here appreciate that their voices are heard. But how valuable is this feedback? I mean, how many Smuggers actually come to these forums on a regular basis to even comment or participate?? I'd guess not many in the grand scheme of things.
And like I said, at this late in the social game, should you really be asking us how to do this? Sometimes you just have to do things because they need done, not because we say its OK.
P.S. I love you too.
I put it in my header and footer and programmed to auto link to the page it's on works perfect !!!
if they are in a gallery and they click it, links to that gallery or you can over ride it and alsway have it go to one URL and you can over ride that with the Open Graph Tags if needed
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