Options

SmugMug weekly maintenance window: Thursday night / Friday morning

24567…16

Comments

  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 26, 2008
    FINAO wrote:
    I believe so... I can see my pictures, but can't do anything with them. I'm also unable to login.

    It would be real nice if they could post a solid time when the site will be back up.

    This banner has been at the top of the site for the past 5+ hours:

    "The Sorcerers of Smug are adding new magic right now, so we're in window shopping mode. You can view all the photos you like, but for a few minutes we're unable to sell prints or take new photos or comments. Stay tuned! The SmugMug team"

    We will post the update here on our Status Updates Blog.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 26, 2008
    We're back online. Thanks all for your patience during our scheduled mainteance window - sorry it took a little longer than we expected!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    Mr. 2H2OMr. 2H2O Registered Users Posts: 427 Major grins
    edited September 26, 2008
    YAY - I had an upload scheduled for 6:30am but of course, that didn't happen. Thank you for keeping us posted!

    - Mike
    Olympus E-30
    IR Modified Sony F717
    http://2H2OPhoto.smugmug.com
  • Options
    TnHikerTnHiker Registered Users Posts: 29 Big grins
    edited September 26, 2008
    Those SmugMug Electrons Are Scrambled (still)
    Andy wrote:
    We're back online. Thanks all for your patience during our scheduled mainteance window - sorry it took a little longer than we expected!

    Andy,

    I'm still unable to add new photo galleries. The dialog window appears but no "enter/send" button for initiating the process. Many logo's are "faded-out" which leads me to believe the website isn't fully functional as yet. This was at 8:50 AM EDT, 9/26/08.

    Whoops, I just refreshed the page and it looks OK. Sorry for the "false" alarm.
    Things are looking up. :thumb "Today is the first day of the rest of your life."

    Click for Hike Journal website.

    SmugMug acct: http://tnhiker.smugmug.com/
  • Options
    darryldarryl Registered Users Posts: 997 Major grins
    edited September 26, 2008
    Andy wrote:
    Sending the emails is not a trivial thing, but I'd love it if we could. I know the Ops guys would, too. We can't always do that. I'll run a few more ideas by the guys after things settle down today.

    It's not trivial? As I mentioned, you *did* recently send a note about Talk Like A Pirate Day/new merchandise to news@smugmug.com.

    Seems like people who have opted-in to that list might be interested in an upcoming 5+ hour outage where their websites look really really broken (not read-only, no cute cartoons).
    For the SmugMug Status Update Blog, I don't have good solution to the feedburner email lag, does anyone? ear.gif We've been talking about that here, too. I do know that if you have subscribed to the feed in your [URL="htp://www.google.com/reader"]feed reader[/URL], you'll have it as soon as we post it.

    Yeah, that's why RSS sucks for information that needs to be *pushed*.
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 26, 2008
    darryl wrote:
    It's not trivial? As I mentioned, you *did* recently send a note about Talk Like A Pirate Day/new merchandise to news@smugmug.com.

    Seems like people who have opted-in to that list might be interested in an upcoming 5+ hour outage where their websites look really really broken (not read-only, no cute cartoons).



    Yeah, that's why RSS sucks for information that needs to be *pushed*.
    Darryl: "I'll run a few more ideas by the guys after things settle down today." Give us some time, k? :D Thanks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    PAVPAV Registered Users Posts: 19 Big grins
    edited September 26, 2008
    Andy wrote:
    We're back online. Thanks all for your patience during our scheduled mainteance window - sorry it took a little longer than we expected!
    .....But now the Slideshow on my front page isn't working anymore. headscratch.gif
    The Slideshow on my second page works ok though! Hmmmmm! Weird! eek7.gif
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 26, 2008
    PAV wrote:
    .....But now the Slideshow on my front page isn't working anymore. headscratch.gif
    The Slideshow on my second page works ok though! Hmmmmm! Weird! eek7.gif
    We're fixing that right now, stay tuned
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 1, 2008
    Bump: http://smugmug.wordpress.com/2008/10/01/network-maintenance-1022008-1000pm-pdt/
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 3, 2008
    Andy wrote:
    Bump: http://smugmug.wordpress.com/2008/10/01/network-maintenance-1022008-1000pm-pdt/

    Bump!
    http://smugmug.wordpress.com/2008/10/01/network-maintenance-1022008-1000pm-pdt/
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    com3com3 Registered Users Posts: 423 Major grins
    edited October 3, 2008
    argh! was in the middle of a big upload too! ne_nau.gif
    4TheRiders & Seppes.com
  • Options
    WirelessWireless Registered Users Posts: 162 Major grins
    edited October 8, 2008
    FYI folks, for tomorrow night, and the next week as well:

    http://smugmug.wordpress.com/2008/10/09/database-maintenance-1092008-1000pm-pdt/
    wireless.SmugMug.com
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 17, 2008
    Wireless wrote:
    FYI folks, for tomorrow night, and the next week as well:

    http://smugmug.wordpress.com/2008/10/09/database-maintenance-1092008-1000pm-pdt/
    We're in Read-Only mode now. Wireless will reply here when we're all done.

    Also: http://smugmug.wordpress.com will have updates.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2008
    Thursday Oct 30th Maintenance
    we'll be using the window tonight.

    http://smugmug.wordpress.com/2008/10/30/10302008-pre-spooktacular-network-maintenance/
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2008
    Andy wrote:
    we'll be using the window tonight.

    http://smugmug.wordpress.com/2008/10/30/10302008-pre-spooktacular-network-maintenance/
    Bump!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    Leighs-GalleryLeighs-Gallery Registered Users Posts: 5 Beginner grinner
    edited October 31, 2008
    Andy wrote:
    we'll be using the window tonight.

    http://smugmug.wordpress.com/2008/10/30/10302008-pre-spooktacular-network-maintenance/


    Not all of us are using the site "in the wee hours" .. I am in Hawaiia and do most of my photography work during others wee-hours... I do understand the need on your end though... it just caught me at a time I was doing some serious work on my site and need to complete by morning... HSTime!

    Oh well, could be worse...
  • Options
    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited October 31, 2008
    just FYI the 'scheduled maintenance' doesn't come up in Safari, it just keeps trying to load (FF is OK)

    So if anyone tries to connect during maintenance using Safari they will probably think something is wrong with the site as no messgae comes up
    Veni-Vidi-Snappii
    ...pics..
  • Options
    AspireAspire Registered Users Posts: 86 Big grins
    edited October 31, 2008
    I am also on the other side of the world (New Zealand) where it's already Friday & Halloween & the "quiet time" is actually around 5pm - 10pm now and still down. Was in the middle of customising my smugmug for the first time too.... will save it for tomorrow!
    My Hip Impingement Blog - http://nicolashipblog.blogspot.com

    My Smugmug - http://icandyphotography.co.nz

    Canon EOS 450D
    18-55mm IS
    50mm f1.4 USM
    Speedlite 580EX II & Diffuser
    Hoya Pro 1 CPL Filter - ND8 Filter
    Lowepro Compu Trekker AW Camera + Notebook Bag
    Sony Vaio Laptop
  • Options
    SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited October 31, 2008
    I Simonius wrote:
    just FYI the 'scheduled maintenance' doesn't come up in Safari, it just keeps trying to load (FF is OK)

    So if anyone tries to connect during maintenance using Safari they will probably think something is wrong with the site as no messgae comes up

    It shows for me in Safari headscratch.gif

    Shay
  • Options
    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited October 31, 2008
    Seamus wrote:
    It shows for me in Safari headscratch.gif

    Shay



    ne_nau.gif
    Veni-Vidi-Snappii
    ...pics..
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 31, 2008
    I Simonius wrote:
    ne_nau.gif
    Simon, completely clear your Safari Cache, close and reopen.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited October 31, 2008
    Andy wrote:
    Simon, completely clear your Safari Cache, close and reopen.

    okey diddly ol dokey:D
    Veni-Vidi-Snappii
    ...pics..
  • Options
    momwacmomwac Registered Users Posts: 65 Big grins
    edited November 1, 2008
    Heh... somehow this just sounds wrong.
    Tools: please use the new button up above!
    I guess if we missed the new button... then we deserve the moniker?rolleyes1.gif
  • Options
    thepinkangelthepinkangel Registered Users Posts: 36 Big grins
    edited November 1, 2008
    since the recent update...
    visitor view shows nothing on my site. no galleries, nothing! ack! help!
    Rachel
    www.rachelschell.com
    galleries.rachelschell.com (smugmug)
    www.snowpeadesigns.com
  • Options
    4EverPhotography4EverPhotography Registered Users Posts: 100 Big grins
    edited November 1, 2008
    thepinkangel wrote:
    visitor view shows nothing on my site. no galleries, nothing! ack! help!

    It seems everyone is down right now...
    www.CadesCovePhotography.com
    www.4EverPhotography.com
  • Options
    David_S85David_S85 Administrators Posts: 13,199 moderator
    edited November 1, 2008
    thepinkangel wrote:
    visitor view shows nothing on my site. no galleries, nothing! ack! help!

    Same.
    My Smugmug
    "You miss 100% of the shots you don't take" - Wayne Gretzky
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 1, 2008
    The visitor view problem is fixed, sorry.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    darryldarryl Registered Users Posts: 997 Major grins
    edited November 6, 2008
    Hey, does anybody have a screenshot of the "SmugMug is in read-only mode, blah blah blah" that you put up during downtimes like that?

    One of the parents at my son's school was trying to upload on Thursday, and gave up in frustration. and I think she was just using the Simple uploader, so she should've seen the message, but she claims she didn't.

    I was going to send a note to all the parents to beware of uploading Thursday nights, but if I could attach a screenshot of what exactly to look for, that would be even swell-er.

    Also, the image of the computers in the desert for more dire downtimes would be nice as well.

    Thanks!!
  • Options
    MarkjayMarkjay Registered Users Posts: 860 Major grins
    edited December 4, 2008
    Maybe not just you?
    I've been trying to access my galleries and NONE of my image / thumbnails or viewed images are appearing.

    Markjay
    darryl wrote:
    Hey, does anybody have a screenshot of the "SmugMug is in read-only mode, blah blah blah" that you put up during downtimes like that?

    One of the parents at my son's school was trying to upload on Thursday, and gave up in frustration. and I think she was just using the Simple uploader, so she should've seen the message, but she claims she didn't.

    I was going to send a note to all the parents to beware of uploading Thursday nights, but if I could attach a screenshot of what exactly to look for, that would be even swell-er.

    Also, the image of the computers in the desert for more dire downtimes would be nice as well.

    Thanks!!
    Markjay
    Canon AE1 - it was my first "real camera"
    Canon 20D - no more film!
  • Options
    Leighs-GalleryLeighs-Gallery Registered Users Posts: 5 Beginner grinner
    edited December 4, 2008
    Hi Markjay
    I can open my site okay-- maybe log out and try again?
Sign In or Register to comment.