Me too! Me Too!! I am having these same issues and it is driving me crazy. My clients who are trying to make selections on their shoot cannot get in to view proofs. This started happening about 3 days ago.
Kathy
Hi Kathy,
I responded to your email from the help desk. Please let me know if you are still having the problem.
Quote:
"The problem is you can't append to the BODY element from script that isn't a direct child to the BODY element"
So, if this problem happens to you, look for < script > elements in your source-code (e.g. in your footer/header of Smugmug Customization). Examine these < script > elements for code that calls functions/methods that create HTML elements immediately (document.createElement, element.innerHTML=something, etc). With 'immediate' i mean that the HTML elements are created before the corresponding </ script > appears.
However, document.write and document.writeln seem to work fine within a < script > element... I guess because these two statements are specifically designed to write dynamic (streaming) document-content.... but i'm not absolutely sure.
Smugmug, JT: Is there a way to make sure that < script > can be added to the customization for the header and the footer but so that the < script > element is an immediate child of < BODY >?
Smugmug, JT: Is there a way to make sure that < script > can be added to the customization for the header and the footer but so that the < script > element is an immediate child of < BODY >?
Dutchie, I will think about adding maybe an additional field to customization. It won't happen any time soon, but I will keep it in mind the next time we go over customization optimizations.
Dutchie, I will think about adding maybe an additional field to customization. It won't happen any time soon, but I will keep it in mind the next time we go over customization optimizations.
Great!
That would allow the user to add any stat-counter and such without worrying that this 'Operation aborted' error may occur.
(i have not seen issues with Google Analytics or StatCounter, though)
It was all working fine about a week ago, and I have not made any code changes to my site in many months (only added pictures). All of a sudden Internet Explorer does not work at all. No galleries can be displayed. If I use Firefox it is fine. I tried IE 6 and 7, and neither work.
I am getting 3 different error seeming at random. The most common is;
Internet Explorer cannot open Internet site http://www.kasey.smugmug.com/gallery/2667867
Operation aborted.
The second common is;
Line: 63
Error: 'obj' is null or not an object
Third error;
Line: 27
Error: 'photoInfo[...].position' is null or not an object
Both of the last two errors seem to come from; js.smugmug.com/include/js/gallery_ajax-20070412231148.js
But this is way beyond my understanding...
I wrote help@smugmug.com and asked for help, and they have instructed me to post here. I hope I am doing this right. I'm not sure who can assist me, but if you can help please email me at casey_james_martin@hotmail.com
Edit: I have also read through this thread about the slideshow fix and I'm sorry but I would need someone to let me know if this will work for my site. There is a slideshow button at the top of each of my galleries, but I did not 'code' anything for a slideshow, so I don't know where to put this fix.
It was all working fine about a week ago, and I have not made any code changes to my site in many months (only added pictures). All of a sudden Internet Explorer does not work at all. No galleries can be displayed. If I use Firefox it is fine. I tried IE 6 and 7, and neither work.
I am getting 3 different error seeming at random. The most common is;
Internet Explorer cannot open Internet site http://www.kasey.smugmug.com/gallery/2667867
Operation aborted.
The second common is;
Line: 63
Error: 'obj' is null or not an object
Third error;
Line: 27
Error: 'photoInfo[...].position' is null or not an object
Both of the last two errors seem to come from; js.smugmug.com/include/js/gallery_ajax-20070412231148.js
But this is way beyond my understanding...
I wrote help@smugmug.com and asked for help, and they have instructed me to post here. I hope I am doing this right. I'm not sure who can assist me, but if you can help please email me at casey_james_martin@hotmail.com
Edit: I have also read through this thread about the slideshow fix and I'm sorry but I would need someone to let me know if this will work for my site. There is a slideshow button at the top of each of my galleries, but I did not 'code' anything for a slideshow, so I don't know where to put this fix.
Thanks
Casey
I use IE6 on Windows XP. Your site's header shows and then Internet Explorer hangs: It consumes close to 100% CPU and it stays that way..
I suspect it is the tree-control on the left side of your pages (i could see this tree when using FireFox)... but this is just a guess.
I use IE6 on Windows XP. Your site's header shows and then Internet Explorer hangs: It consumes close to 100% CPU and it stays that way..
I suspect it is the tree-control on the left side of your pages (i could see this tree when using FireFox)... but this is just a guess.
The tree navigation has been there for about a year, with no changes. It worked fine in IE6 and 7 until yesterday. Any idea why it would stop working between about a week ago and yesterday?
I have no idea where to start trying to debug it on my own.
The tree navigation has been there for about a year, with no changes. It worked fine in IE6 and 7 until yesterday. Any idea why it would stop working between about a week ago and yesterday?
I have no idea where to start trying to debug it on my own.
Thanks
Casey
Make a separate posting in the customization forum and let the experts try and help you with your customizations...
Make a separate posting in the customization forum and let the experts try and help you with your customizations...
OK, thanks, I have posted for help in that forum as well.
Question. Has this been resolved for everyone else with the "slideshow" fix, or are there still others having problems? ie. is smugmug still looking into this?
OK, thanks, I have posted for help in that forum as well.
Question. Has this been resolved for everyone else with the "slideshow" fix, or are there still others having problems? ie. is smugmug still looking into this?
Thanks
Casey
The only fix is if you've modded the slideshow code, you must change what JT's suggested....
OK, thanks, I have posted for help in that forum as well.
Question. Has this been resolved for everyone else with the "slideshow" fix, or are there still others having problems? ie. is smugmug still looking into this?
Thanks
Casey
Not only the slide-show code....
If you have your own customized javascript, look at my earlier post on the previous page.
Not only the slide-show code....
If you have your own customized javascript, look at my earlier post on the previous page.
I cannot tell if this solution applies to me or not.
I looked at the article, and it seems to impy that if all javascript is located under the <body> section it should be fine? So I moved all the js I had all under the <body> and I still encounter the same problem.
You said check all javascript in smugmug header and footer. Can you be more specific because smugmug has a "head tag", a "header" and a "footer", but as far as I can tell the "header" and "footer" both get placed under the <body> section. Only the "head tag" gets placed under the "head" section.
Thanks
Casey
Edit: Also in IE 6.0, I always get the error "Error: 'obj' is null or not an object". I never get the error described on the link on the previous page. I believe I did get that error when I was using IE 7.0 though.
Still have the error message
I have added the footer changes that {JT} mentioned, and tried to follow the discussion, but still no dice. I've cleared cache and cookies... see here: http://davidtaylor.smugmug.com/gallery/2730481
I have added the footer changes that {JT} mentioned, and tried to follow the discussion, but still no dice. I've cleared cache and cookies... see here: http://davidtaylor.smugmug.com/gallery/2730481
What am I doing wrong? Please help me smuggurus
Hi David,
I checked your code and made one further change for you. Can you let us know if you are still experiencing the problem?
I cannot tell if this solution applies to me or not.
I looked at the article, and it seems to impy that if all javascript is located under the <body> section it should be fine? So I moved all the js I had all under the <body> and I still encounter the same problem.
You said check all javascript in smugmug header and footer. Can you be more specific because smugmug has a "head tag", a "header" and a "footer", but as far as I can tell the "header" and "footer" both get placed under the <body> section. Only the "head tag" gets placed under the "head" section.
Thanks
Casey
Edit: Also in IE 6.0, I always get the error "Error: 'obj' is null or not an object". I never get the error described on the link on the previous page. I believe I did get that error when I was using IE 7.0 though.
Hi Casey,
Can you give us a link to your site? I would be happy to check your code for you.
As a rule, the code referred to in this thread is located in the footer section of your customization in the slideshow code.
Casey, looking again, I'm getting an ie6 error, on your site, www.kasey.ca/calendar.php??? Something's not right...
Who helped you program all this - can they assist? I really can't help, as this is a whole bunch of code that I'm just not familiar with. You've got stuff in your had tag, normally nothing should go there.
from JT:
your menu is what is causing the problem. Instead of creating the menu and and telling it to load using innerHTML or appending to the dom - you are doing it inline with document.write.
from JT:
your menu is what is causing the problem. Instead of creating the menu and and telling it to load using innerHTML or appending to the dom - you are doing it inline with document.write.
Does this make sense?
Andy/JT,
I am not sure what this means, but I will take a stab at it... do you mean that in my javascript file "http://www.kasey.ca/menus/tree.js" I am using the command "document.write()" (on line 43) to create my menu? And I should not be doing this?
If I am correct, and I should not be using that code, can you point me in the direction of what I should be doing instead. You say "load using innerHTML or appending to the dom". Can you direct me to some information (web tutorials) on how to do this.
If I am correct, and I should not be using that code, can you point me in the direction of what I should be doing instead. You say "load using innerHTML or appending to the dom". Can you direct me to some information (web tutorials) on how to do this.
Thanks
Casey
Allen can hook you up in the navbar thread with the flyout stuff, if that's what you are looking for...
I am not sure what this means, but I will take a stab at it... do you mean that in my javascript file "http://www.kasey.ca/menus/tree.js" I am using the command "document.write()" (on line 43) to create my menu? And I should not be doing this?
If I am correct, and I should not be using that code, can you point me in the direction of what I should be doing instead. You say "load using innerHTML or appending to the dom". Can you direct me to some information (web tutorials) on how to do this.
Thanks
Casey
The Tigra Menu in itself works... i went to the softcomplex site mentioned in your post and the tree (example) worked fine on IE6.
Maybe it is something else that prevents your page from displaying properly...
Allen can hook you up in the navbar thread with the flyout stuff, if that's what you are looking for...
Andy, any help would be great at this point. It took me months to code my site originally because I do not know web programming, and learned as I went. I have also not made changes in probably 6 months, so I have definitely forgotten a lot of the javascript/etc that I learned.
Before I really start though, I am just wondering if you can answer some questions.
My menus work fine in IE 6 / 7 on the all of the other pages on my site (http://www.kasey.ca). The code also seems to work fine on the smugmug home page (http://www.kasey.smugmug.com/) and smugmug navigation (category) pages as well (http://www.kasey.smugmug.com/Montreal). It is only when I go into a smugmug gallery that I get this error. Also, the smugmug galleries worked fine with my code for about year, and only stopped a week ago.
These things lead me to believe that something has changed on the smugmug side in the last week. Wouldn't that seem right? No one else seems to be discussing this though...
If I have to re-do my site it will probably take me weeks maybe even months again because I will have to re-learn what I fogot over the last year, plus try to take extra effort to adher to coding standards. Although I have no idea how to do that because that is not readily available on the web. If the free menu I used (Tigra Tree) seems to be the cause of this issue, then anything out there could be corrupt.
Then, after I spend all that time, there is no guarantee that the same thing will happen again, if I do not code properly.
My question is this; Is smugmug still investigating this issue that everyone starting having all of a sudden last week, or do they considered it closed?
I need to know this to re-evaluate weather I want to invest the time in re-doing my site, or consider different alternatives.
These things lead me to believe that something has changed on the smugmug side in the last week. Wouldn't that seem right? No one else seems to be discussing this though...
Changes were made to the way the Javascript loads things, JT can explain more. But essentially, you are calling for things before the page is ready for them.
We will try and help, but the code you are using is so different than what we are accustomed to. Stay tuned...
Changes were made to the way the Javascript loads things, JT can explain more. But essentially, you are calling for things before the page is ready for them.
We will try and help, but the code you are using is so different than what we are accustomed to. Stay tuned...
Andy, great, thanks for the info. I will not start any drastic changes until I hear back.
Thank you - please keep looking because the errors seem to be getting worse the last few days. With every click into a new gallery or trying to get anywhere in my website, I'm getting the operation error for everything - doesnt' matter what gallery or function I'm performing. HELP! www.kazuriimages.com
Hi guys, some of you are experiencing IE errors. We are aware of it. But we do not know yet what the cause is, user code, or SmugMug code. Our team is looking at it and we'll post here when we know more. Thanks for your patience!
When choosing a gallery i get an error window saying that the action was aborted. Then the gallery loads. click on an image and attempt to change the size and nothing happens. Then you can't click on any other pics. Is this due to work being done on the site or do i have a prblem?
Thank you - please keep looking because the errors seem to be getting worse the last few days. With every click into a new gallery or trying to get anywhere in my website, I'm getting the operation error for everything - doesnt' matter what gallery or function I'm performing. HELP! www.kazuriimages.com
Hi
Can you try your site now and see if you are still getting the errors? I made a change in your slideshow code for you that SHOULD fix it.
Comments
Hi Kathy,
I responded to your email from the help desk. Please let me know if you are still having the problem.
Smug since 2006
SmugMug Help
PhotoscapeDesign
www.whittakerphotography.smugmug.com
This is what i found out about this problem (using Google and other sources).
IE has an issue if you modify the DOM, in any which way, before the document has loaded (i.e. before the onload event of the BODY element is fired).
This is not consistent in every situation. But there are some situations that make it appear constitently:
http://weblogs.asp.net/infinitiesloop/archive/2006/11/02/Dealing-with-IE-_2600_quot_3B00_Operation-Aborted_2600_quot_3B002E00_-Or_2C00_-how-to-Crash-IE.aspx
Quote:
"The problem is you can't append to the BODY element from script that isn't a direct child to the BODY element"
So, if this problem happens to you, look for < script > elements in your source-code (e.g. in your footer/header of Smugmug Customization). Examine these < script > elements for code that calls functions/methods that create HTML elements immediately (document.createElement, element.innerHTML=something, etc). With 'immediate' i mean that the HTML elements are created before the corresponding </ script > appears.
However, document.write and document.writeln seem to work fine within a < script > element... I guess because these two statements are specifically designed to write dynamic (streaming) document-content.... but i'm not absolutely sure.
Smugmug, JT:
Is there a way to make sure that < script > can be added to the customization for the header and the footer but so that the < script > element is an immediate child of < BODY >?
When I hear the earth will melt into the sun,
in two billion years,
all I can think is:
"Will that be on a Monday?"
==========================
http://www.streetsofboston.com
http://blog.antonspaans.com
Dutchie, I will think about adding maybe an additional field to customization. It won't happen any time soon, but I will keep it in mind the next time we go over customization optimizations.
Great!
That would allow the user to add any stat-counter and such without worrying that this 'Operation aborted' error may occur.
(i have not seen issues with Google Analytics or StatCounter, though)
When I hear the earth will melt into the sun,
in two billion years,
all I can think is:
"Will that be on a Monday?"
==========================
http://www.streetsofboston.com
http://blog.antonspaans.com
I am having serious problems with Internet Explorer and my site.
Example link: http://www.kasey.smugmug.com/gallery/2667867
It was all working fine about a week ago, and I have not made any code changes to my site in many months (only added pictures). All of a sudden Internet Explorer does not work at all. No galleries can be displayed. If I use Firefox it is fine. I tried IE 6 and 7, and neither work.
I am getting 3 different error seeming at random. The most common is;
Internet Explorer cannot open Internet site
http://www.kasey.smugmug.com/gallery/2667867
Operation aborted.
The second common is;
Line: 63
Error: 'obj' is null or not an object
Third error;
Line: 27
Error: 'photoInfo[...].position' is null or not an object
Both of the last two errors seem to come from;
js.smugmug.com/include/js/gallery_ajax-20070412231148.js
But this is way beyond my understanding...
I wrote help@smugmug.com and asked for help, and they have instructed me to post here. I hope I am doing this right. I'm not sure who can assist me, but if you can help please email me at casey_james_martin@hotmail.com
Edit: I have also read through this thread about the slideshow fix and I'm sorry but I would need someone to let me know if this will work for my site. There is a slideshow button at the top of each of my galleries, but I did not 'code' anything for a slideshow, so I don't know where to put this fix.
Thanks
Casey
I use IE6 on Windows XP. Your site's header shows and then Internet Explorer hangs: It consumes close to 100% CPU and it stays that way..
I suspect it is the tree-control on the left side of your pages (i could see this tree when using FireFox)... but this is just a guess.
When I hear the earth will melt into the sun,
in two billion years,
all I can think is:
"Will that be on a Monday?"
==========================
http://www.streetsofboston.com
http://blog.antonspaans.com
The tree navigation has been there for about a year, with no changes. It worked fine in IE6 and 7 until yesterday. Any idea why it would stop working between about a week ago and yesterday?
I have no idea where to start trying to debug it on my own.
Thanks
Casey
Portfolio • Workshops • Facebook • Twitter
OK, thanks, I have posted for help in that forum as well.
Question. Has this been resolved for everyone else with the "slideshow" fix, or are there still others having problems? ie. is smugmug still looking into this?
Thanks
Casey
Portfolio • Workshops • Facebook • Twitter
Not only the slide-show code....
If you have your own customized javascript, look at my earlier post on the previous page.
When I hear the earth will melt into the sun,
in two billion years,
all I can think is:
"Will that be on a Monday?"
==========================
http://www.streetsofboston.com
http://blog.antonspaans.com
I cannot tell if this solution applies to me or not.
I looked at the article, and it seems to impy that if all javascript is located under the <body> section it should be fine? So I moved all the js I had all under the <body> and I still encounter the same problem.
You said check all javascript in smugmug header and footer. Can you be more specific because smugmug has a "head tag", a "header" and a "footer", but as far as I can tell the "header" and "footer" both get placed under the <body> section. Only the "head tag" gets placed under the "head" section.
Thanks
Casey
Edit: Also in IE 6.0, I always get the error "Error: 'obj' is null or not an object". I never get the error described on the link on the previous page. I believe I did get that error when I was using IE 7.0 though.
I have added the footer changes that {JT} mentioned, and tried to follow the discussion, but still no dice. I've cleared cache and cookies... see here: http://davidtaylor.smugmug.com/gallery/2730481
What am I doing wrong? Please help me smuggurus
www.davidtaylor.smugmug.com
Hi David,
I checked your code and made one further change for you. Can you let us know if you are still experiencing the problem?
Smug since 2006
SmugMug Help
PhotoscapeDesign
Hi Casey,
Can you give us a link to your site? I would be happy to check your code for you.
As a rule, the code referred to in this thread is located in the footer section of your customization in the slideshow code.
Smug since 2006
SmugMug Help
PhotoscapeDesign
Barb,
All galleries on my site are not working.
One example: http://www.kasey.smugmug.com/gallery/2667867
Thanks
Casey
Portfolio • Workshops • Facebook • Twitter
Who helped you program all this - can they assist? I really can't help, as this is a whole bunch of code that I'm just not familiar with. You've got stuff in your had tag, normally nothing should go there.
Portfolio • Workshops • Facebook • Twitter
from JT:
your menu is what is causing the problem. Instead of creating the menu and and telling it to load using innerHTML or appending to the dom - you are doing it inline with document.write.
Does this make sense?
Portfolio • Workshops • Facebook • Twitter
www.davidtaylor.smugmug.com
Hi David,
You are using some code (that I also use) to change your breadcrumb to say "Home" insted of your name. That needed to be tweaked a bit.
Smug since 2006
SmugMug Help
PhotoscapeDesign
Andy/JT,
I am not sure what this means, but I will take a stab at it... do you mean that in my javascript file "http://www.kasey.ca/menus/tree.js" I am using the command "document.write()" (on line 43) to create my menu? And I should not be doing this?
I got all of the code for this menu from a free menu website;
http://www.softcomplex.com/products/tigra_menu_tree/
If I am correct, and I should not be using that code, can you point me in the direction of what I should be doing instead. You say "load using innerHTML or appending to the dom". Can you direct me to some information (web tutorials) on how to do this.
Thanks
Casey
Portfolio • Workshops • Facebook • Twitter
The Tigra Menu in itself works... i went to the softcomplex site mentioned in your post and the tree (example) worked fine on IE6.
Maybe it is something else that prevents your page from displaying properly...
When I hear the earth will melt into the sun,
in two billion years,
all I can think is:
"Will that be on a Monday?"
==========================
http://www.streetsofboston.com
http://blog.antonspaans.com
Andy, any help would be great at this point. It took me months to code my site originally because I do not know web programming, and learned as I went. I have also not made changes in probably 6 months, so I have definitely forgotten a lot of the javascript/etc that I learned.
Before I really start though, I am just wondering if you can answer some questions.
My menus work fine in IE 6 / 7 on the all of the other pages on my site (http://www.kasey.ca). The code also seems to work fine on the smugmug home page (http://www.kasey.smugmug.com/) and smugmug navigation (category) pages as well (http://www.kasey.smugmug.com/Montreal). It is only when I go into a smugmug gallery that I get this error. Also, the smugmug galleries worked fine with my code for about year, and only stopped a week ago.
These things lead me to believe that something has changed on the smugmug side in the last week. Wouldn't that seem right? No one else seems to be discussing this though...
If I have to re-do my site it will probably take me weeks maybe even months again because I will have to re-learn what I fogot over the last year, plus try to take extra effort to adher to coding standards. Although I have no idea how to do that because that is not readily available on the web. If the free menu I used (Tigra Tree) seems to be the cause of this issue, then anything out there could be corrupt.
Then, after I spend all that time, there is no guarantee that the same thing will happen again, if I do not code properly.
My question is this; Is smugmug still investigating this issue that everyone starting having all of a sudden last week, or do they considered it closed?
I need to know this to re-evaluate weather I want to invest the time in re-doing my site, or consider different alternatives.
Thanks
Casey
Changes were made to the way the Javascript loads things, JT can explain more. But essentially, you are calling for things before the page is ready for them.
We will try and help, but the code you are using is so different than what we are accustomed to. Stay tuned...
Portfolio • Workshops • Facebook • Twitter
Andy, great, thanks for the info. I will not start any drastic changes until I hear back.
Thanks for the help
Casey
www.kazuriimages.com
Hi
Can you try your site now and see if you are still getting the errors? I made a change in your slideshow code for you that SHOULD fix it.
Smug since 2006
SmugMug Help
PhotoscapeDesign