Looking for a test case for a specific issue, so far I know it happens in IE7 Vista (maybe XP too).
-Go to gallery
-Click Slideshow Button
-Gives you full black screen even if you wait for a bit
-Hit escape
-Click the slideshow button again
-Now you see the slideshow full screen as you would expect but you can't interact with it at all and it doesn't play.
Sam -
I sent you a message via chat a little bit ago. No response, so I'm not sure if you're still around. I have exactly the scenario you describe. I'm running IE7 on Vista. I only have play slideshow enabled in one gallery for now, in http://denise.smugmug.com/gallery/3961344_8Ho4N. Not that the gallery will do you any good since you can't reproduce this on your systems, right?
Let me know how I can help. I'll keep an eye on the chat window too.
--- Denise
I saw it and sent it to the crew. You were off of chat at that point.
I'm still unable to see the new slideshow feature on my desktop with Vista and FF. But I just tried it on my laptop with the same configuration and it plays fine. And, might I add, it looks great!
There's got to be something different with a version somewhere, but I don't know what it is.
Is your Destop Vista Home Premium and your Laptop Vista Ultimate, by any chance
I saw it and sent it to the crew. You were off of chat at that point.
Andy -
This problem only happens on my home computer. If anyone wants to chat, or if your developers want to reach through the ether to my machine, I can be available after 7 eastern time.
Andy -
This problem only happens on my home computer. If anyone wants to chat, or if your developers want to reach through the ether to my machine, I can be available after 7 eastern time.
PC's:
One Dell laptop running XP Sp2
One HP desktop running Vista Home Premium
One HP laptop running Vista Home Premium.
<o:p> </o:p>
All using Firefox, current level and current on flash as well.
Problems:
Home page slideshow, works at times and is sporadic at best, when it does show up it will show one photo for a long time then quickly flash 3 or 4 photos and then stop again. Most of the time it just does not show up.
<o:p> </o:p>
Galleries pages, the slide show does not seem to work at all on any of my PCs.
<o:p> </o:p>
Unable to update description section on my “About Me” page
<o:p> </o:p>
I have cleared the cache on all machines and restarted the browser but still have the same results. I have set all my galleries to Smugmug view so people will be able to see them, but the first gallery or “home page” not working right is my main concern right now. I’ve waited to outline the issues I have been having since most of these are already being worked on but figured I would let you know these are still not working for me.
<o:p> </o:p>
Thanks, Laurie
<o:p> </o:p> www.PaintTheLight.com
I've asked this twice in the Shazam thread... Sorry for double-posting, but it appears as though it's been missed there. Can anyone help?
************************************************************
When I first installed the java slideshow on my homepage, I had an image load while the slide show loaded, then the slideshow would start. This helped to alleviate a blank frame while the slideshow loaded. Since the changes last week, it appears that the initial image is not loading. The frame is empty for a long time before the slideshow loads. I'm fearful that people will just move on to the rest of the site without taking advantage of the slideshow. Can someone take a look at my code and see what changed, or what I need to do to get the image showing up prior to the slideshow start?
Thank you
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I've asked this twice in the Shazam thread... Sorry for double-posting, but it appears as though it's been missed there. Can anyone help?
************************************************************
When I first installed the java slideshow on my homepage, I had an image load while the slide show loaded, then the slideshow would start. This helped to alleviate a blank frame while the slideshow loaded. Since the changes last week, it appears that the initial image is not loading. The frame is empty for a long time before the slideshow loads. I'm fearful that people will just move on to the rest of the site without taking advantage of the slideshow. Can someone take a look at my code and see what changed, or what I need to do to get the image showing up prior to the slideshow start?
Slide Show doesn't work in full screen
My galleries seem to skip pictures and then stop sometimes. This is since the switch on Mar. 17th on the full screen slide shows. I have gone to a couple of the galleries mentioned in this thread and some worked, but mine don't.
I just uploaded some pic's last night and noticed that the slideshow doesn't behave properly. (full screen). Some of my other galleries don't behave properly either.
My galleries seem to skip pictures and then stop sometimes. This is since the switch on Mar. 17th on the full screen slide shows. I have gone to a couple of the galleries mentioned in this thread and some worked, but mine don't.
I just uploaded some pic's last night and noticed that the slideshow doesn't behave properly. (full screen). Some of my other galleries don't behave properly either.
none of the gallery slideshows are working on my linux box (debian with firefox)
I just see a green square where the slideshow button normally is. When I click on it
something seems to flash up for a split second and then the firefox status bar shows
Read api.smugmug.com
I found someone else posting about this. Don't know if this is a flash on linux issue or not. I've flash player 9.0.115.0 installed (latest available flash for linux)
The first computer was indeed using VPN software. The second does not.
Thing is -- I've always gotten to my site before -- AND -- I can get to the photos using the "all thumbs" style.
Lee
yes but something is wrong. Something on your computer(s) or network is blocking parts of SmugMug. Something is blocking Javascript as well. What is the security setting in your browser?
See if you pass all the tests here? http://weblogin.bu.edu/troubleshooting?cmd=ssl
yes but something is wrong. Something on your computer(s) or network is blocking parts of SmugMug. Something is blocking Javascript as well. What is the security setting in your browser?
See if you pass all the tests here? http://weblogin.bu.edu/troubleshooting?cmd=ssl
The computer with the vpn -- passes all tests -- and works with "all thumbs" and "critique".
Javascript is enabled.
Not sure how javascript can be working -- and the photos are able to be accessed when not using javascript -- how the block only occurs on the javascript.
Tested again on the computer that's not behind a VPN. It too passed all the javascript test. It too can see the photos via "All Thumbs" and "Critique". It too cannot see your MoonRiver slideshow.
It too used to work just fine and I've not made any changes to it.
It may be a network issue....but I don't know how to go about debugging it. I'm not getting this problem with other sites. And it's not just my home network....as yesterday I couldn't see my site from the network at work.
Tested again on the computer that's not behind a VPN. It too passed all the javascript test. It too can see the photos via "All Thumbs" and "Critique". It too cannot see your MoonRiver slideshow.
It too used to work just fine and I've not made any changes to it.
It may be a network issue....but I don't know how to go about debugging it. I'm not getting this problem with other sites. And it's not just my home network....as yesterday I couldn't see my site from the network at work.
Lee
Hi Lee,
Are you running any type of firewall or security software? Like Zone Alarm, CA Security, Norton?
Comments
The FFSS starts with a square thumbnail:
A few images after that will be full screen (largest sized enabled is x2)
linky: http://aktse.smugmug.com/gallery/4574972_LXrhQ#269645599
And I'm still having issues with the esc or return to gallery (stays in the FFSS window)
You saw it happen on my computer. It still happens. Let me know if you want me to try something.
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This problem only happens on my home computer. If anyone wants to chat, or if your developers want to reach through the ether to my machine, I can be available after 7 eastern time.
--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
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Musings & ramblings at https://denisegoldberg.blogspot.com
Gallery slideshow button still not working. Is there something I can do to fix this or do I have to wait and see ?
http://image-n-that.smugmug.com
Thanks,
Jeff:help
Jeff
http://image-n-that.smugmug.com/
One Dell laptop running XP Sp2
One HP desktop running Vista Home Premium
One HP laptop running Vista Home Premium.
<o:p> </o:p>
All using Firefox, current level and current on flash as well.
Problems:
Home page slideshow, works at times and is sporadic at best, when it does show up it will show one photo for a long time then quickly flash 3 or 4 photos and then stop again. Most of the time it just does not show up.
<o:p> </o:p>
Galleries pages, the slide show does not seem to work at all on any of my PCs.
<o:p> </o:p>
Unable to update description section on my “About Me” page
<o:p> </o:p>
I have cleared the cache on all machines and restarted the browser but still have the same results. I have set all my galleries to Smugmug view so people will be able to see them, but the first gallery or “home page” not working right is my main concern right now. I’ve waited to outline the issues I have been having since most of these are already being worked on but figured I would let you know these are still not working for me.
<o:p> </o:p>
Thanks, Laurie
<o:p> </o:p>
www.PaintTheLight.com
************************************************************
When I first installed the java slideshow on my homepage, I had an image load while the slide show loaded, then the slideshow would start. This helped to alleviate a blank frame while the slideshow loaded. Since the changes last week, it appears that the initial image is not loading. The frame is empty for a long time before the slideshow loads. I'm fearful that people will just move on to the rest of the site without taking advantage of the slideshow. Can someone take a look at my code and see what changed, or what I need to do to get the image showing up prior to the slideshow start?
Thank you
Portfolio • Workshops • Facebook • Twitter
My galleries seem to skip pictures and then stop sometimes. This is since the switch on Mar. 17th on the full screen slide shows. I have gone to a couple of the galleries mentioned in this thread and some worked, but mine don't.
I just uploaded some pic's last night and noticed that the slideshow doesn't behave properly. (full screen). Some of my other galleries don't behave properly either.
http://jonesjunction.smugmug.com/
Any help appreciated. Thanks.
Portfolio • Workshops • Facebook • Twitter
Hi
none of the gallery slideshows are working on my linux box (debian with firefox)
I just see a green square where the slideshow button normally is. When I click on it
something seems to flash up for a split second and then the firefox status bar shows
Read api.smugmug.com
I found someone else posting about this. Don't know if this is a flash on linux issue or not. I've flash player 9.0.115.0 installed (latest available flash for linux)
Cheers
Jochen
How'd you guess! Yup!:D
I've removed all my customizations....and it still doesn't work.
http://leebase.smugmug.com/gallery/1349248_CTYXp/1#190047290
Lee
Portfolio • Workshops • Facebook • Twitter
I've attached a screen shot.
Lee
I've removed all my customizations....so don't know what's causing that err.
Lee
How about here?
http://cmac.smugmug.com/gallery/2504559_f3ta9#131481399
Portfolio • Workshops • Facebook • Twitter
No luck.
For what it's worth -- your Moon River site doesn't come up for me either. I get the gold frame, but no photos appear in it.
Lee
Portfolio • Workshops • Facebook • Twitter
The first computer was indeed using VPN software. The second does not.
Thing is -- I've always gotten to my site before -- AND -- I can get to the photos using the "all thumbs" style.
Lee
See if you pass all the tests here?
http://weblogin.bu.edu/troubleshooting?cmd=ssl
Portfolio • Workshops • Facebook • Twitter
The computer with the vpn -- passes all tests -- and works with "all thumbs" and "critique".
Javascript is enabled.
Not sure how javascript can be working -- and the photos are able to be accessed when not using javascript -- how the block only occurs on the javascript.
Lee
It too used to work just fine and I've not made any changes to it.
It may be a network issue....but I don't know how to go about debugging it. I'm not getting this problem with other sites. And it's not just my home network....as yesterday I couldn't see my site from the network at work.
Lee
Hi Lee,
Are you running any type of firewall or security software? Like Zone Alarm, CA Security, Norton?
Smug since 2006
SmugMug Help
PhotoscapeDesign
Yes. But I have for years -- and did not have this problem before.
Lee