OK, I got the two computers to act alike. I deleted the flash plugins and active-x for adobe. The slideshow then reloaded the flash plugin.
I deleted everthing from customization to make it virgin and when I click slideshow the screen still goes black and says "click esc to exit fullscreen mode". Then nothing.
Once in a while the first picture will load, but that's it.
Barb,
I went to your site and it does the same thing for me. On both my Vista with IE7 machines.
I hit F5 , and it came up, slow but sure. Seems every photo has to load before it actually flowed smooth. We checkin on a computer at the company next door, and it was a no go.
To clear your cookies in Internet Explorer 7, click on "Tools". It's in the top right corner of the browser. Then select "Internet Options". That's going to open a new window with some options. Make sure that the "General" tab is selected. Then click on "Delete..." under the Browsing History section. That will bring up another window. Locate the "Delete Cookies..." button and click on that. That will remove all the cookies from your browser.
To clear your cache in Internet Explorer 7, click on "Tools". It's in the top right corner of the browser. Then select "Internet Options". That's going to open a new window with some options. Make sure that the "General" tab is selected. Then click on "Delete..." under the Browsing History section. That will bring up another window. Locate the "Delete Files..." button and click on that.
To clear your cookies in Internet Explorer 7, click on "Tools". It's in the top right corner of the browser. Then select "Internet Options". That's going to open a new window with some options. Make sure that the "General" tab is selected. Then click on "Delete..." under the Browsing History section. That will bring up another window. Locate the "Delete Cookies..." button and click on that. That will remove all the cookies from your browser.
Took a few times deleting the cache but its working now. (I'm using XP btw)
I take that back. I'm still getting the black box!
One more thing...Visitor View is very cool! I think I've punched that button a hundred times tonight! I noticed that no matter where I am on the site, hitting VV always takes me back to my homepage. Then I have to navigate back to where I was. Not a big deal...just thought I'd mention it.
Just another note...When I'm somewhere other than my homepage in Owner View, clicking Visitor View takes me to my hompage (and I have to click back to where I was originally). When I'm somewhere other than my homepage in Visitor View, clicking Owner View keeps me on the same page. It would be nice if clicking Visitor View did not have to go to the homepage but could stay on the page where it was clicked.
Thanks for the updates, folks!
Elaine
Comments and constructive critique always welcome!
Full screen slideshow not working in IE7 on Vista
I have been unable to run the full screen slideshow in IE7 on Vista. It runs in Firefox on Vista, and it runs in IE7 on XP.
If I request a full-screen slideshow, I see a full screen of bright green flash by, followed by a full screen of black containing the message "press esc to exit full screen mode". That screen remains, no photos. If I hit esc, I am back in my gallery. If I click the slideshow button again, I am placed in full screen mode - this time with the first slide in my gallery showing, the thumbs across the bottom, and the same message showing in the middle of the screen. The slideshow is not active, and I am unable to click anywhere on the screen. Actually, that's probably not quite true. I can click once, but nothing happens and at that point the mouse pointer is gone.
On the off chance that my customization is causing the problem, I tried a slideshow on my sister's account. She has a standard account, so no customization. The same problem occurs there. I also tried it on Barb's www.photoscapedesign.com, same problem occurs there too.
I have already tried clearing the temporary files, no change in behavior.
KEEE-rap. Yeah yeah, full-screen slideshows are sexy and all, but I guess they only work well if you've got crazy fast MacPros (ahem) with connections that are somehow faster than mine to SmugMug's servers.
I've tested full-screen with on a Ubuntu Linux box w/ quad 3GHz CPUs and 2GB of RAM (Dell Precision 690) as well as a much more modest (but still not slow!) Win XP box running on a single 2.8GHz CPU w/ 1GB of RAM (Dell Optiplex GX620).
Full-screen slideshow is sluggish, and laggy. It comes up with the first photo, and thumbs *crawl* to load. When they finally do, if I want to skip to an interesting photo by clicking on a thumb, there is a noticable lag before the progress bar shows up and it switches. If I impatiently click on several thumbs while waiting for the first one, it queues them up, and then they load in quick sequence, although even then, there are substantial lags between photo loads.
It's really really annoying.
Thank god the slideshow "style" option is still available from the drop-down. That works very well, and is much better than the old JavaScript version. My suggestion is to make *that* the default action for the Slideshow button, and provide a "full screen" option from within there. And then I would suggest you fix the laggy full-screen slideshow. Because it sucks.
Sorry, I'm not usually so cranky (really!), but I'm really not pleased with this particular "upgrade".
(Oh yeah, network connection is a DS3 on AT&T's network in Sunnyvale, CA. A traceroute from Smugmug to here shows that it's going out the llnw.net pipe and coming in on our pbi.net circuit. No more than 6 little hops.)
Everything else on SmugMug is loading fine. Using Lightbox in XL or slideshow "style" in Large I can flip through photos quite rapidly.
If I request a full-screen slideshow, I see a full screen of bright green flash by, followed by a full screen of black containing the message "press esc to exit full screen mode". That screen remains, no photos. If I hit esc, I am back in my gallery. If I click the slideshow button again, I am placed in full screen mode - this time with the first slide in my gallery showing, the thumbs across the bottom, and the same message showing in the middle of the screen. The slideshow is not active, and I am unable to click anywhere on the screen. Actually, that's probably not quite true. I can click once, but nothing happens and at that point the mouse pointer is gone.
On the off chance that my customization is causing the problem, I tried a slideshow on my sister's account. She has a standard account, so no customization. The same problem occurs there. I also tried it on Barb's www.photoscapedesign.com, same problem occurs there too.
I have already tried clearing the temporary files, no change in behavior.
Any ideas?
--- Denise
Hi Denise,
Sorry you're having problems We are certainly looking into this. Can you check one thing for me?
If you click on that link, does the slideshow work for you?
I can answer as I have the exact same problem.
Yes it works, but with a titlebar, address bar, and sides, etc. so not fullscreen. My 1920x1080 pictures will not fill the screen.
I can answer as I have the exact same problem.
Yes it works, but with a titlebar, address bar, and sides, etc. so not fullscreen. My 1920x1080 pictures will not fill the screen.
The link I provided will give you title bar, etc. If you go to a gallery, and click on the slideshow button, you should get a window without titlebar, address bar. Are you not?
The link I provided will give you title bar, etc. If you go to a gallery, and click on the slideshow button, you should get a window without titlebar, address bar. Are you not?
It works when the window first opens as discribed. If iI hit escape and get out of it, then use the slideshow button to open it again, it opens fullscreen black, etc. as denise discribed, and doesn't work.
It works when the window first opens as discribed. If iI hit escape and get out of it, then use the slideshow button to open it again, it opens fullscreen black, etc. as denise discribed, and doesn't work.
Hm, I cannot replicate that in IE7. If I click slideshow, it opens, plays, and if I close and then click slideshow again, it plays. We'll look into this.
Hm, I cannot replicate that in IE7. If I click slideshow, it opens, plays, and if I close and then click slideshow again, it plays. We'll look into this.
It seems to work in a window, (when I click your link it opens in a window) but not fullscreen. Also when in the window, right click settings works, but fullscreen it does not.
It seems to work in a window, (when I click your link it opens in a window) but not fullscreen. Also when in the window, right click settings works, but fullscreen it does not.
Are you using Vista?
Yes, IE7 in Vista.
Right-clicking on either the fullscreen (clicking on the slideshow) button or via the link I gave above gives me the exact same options: print, settings, about adobe flash player 9.
Right-clicking on either the fullscreen (clicking on the slideshow) button or via the link I gave above gives me the exact same options: print, settings, about adobe flash player 9.
Yes, but the settings option doesn't respond in fullscreen for me.
If I request a full-screen slideshow, I see a full screen of bright green flash by, followed by a full screen of black containing the message "press esc to exit full screen mode". That screen remains, no photos. If I hit esc, I am back in my gallery. If I click the slideshow button again, I am placed in full screen mode - this time with the first slide in my gallery showing, the thumbs across the bottom, and the same message showing in the middle of the screen. The slideshow is not active, and I am unable to click anywhere on the screen. Actually, that's probably not quite true. I can click once, but nothing happens and at that point the mouse pointer is gone.
This 100% describes my experience on IE7 (actually IE8 in IE7 emulation mode) in Vista.
Have you tried in regular IE7? We don't support beta browsers, I'm afraid, so would love to know if you are having a problem in IE7.
(For the record, IE7 emulation mode is really good at pretending to be, IE7, though I do understand your point.)
On the wife's computer now. Logged into smugmug for the first time. Opened a gallery of mine (different from the one I'd tried the slideshow on before), and it worked perfectly.
Then I returned to my galleries and clicked on the gallery that I had tried the slide show on my computer - no dice - just a black screen.
Tried a 3rd gallery - also a black screen. Note that this problem (black screen) is very different from what I was experiencing on my own computer.
(For the record, IE7 emulation mode is really good at pretending to be, IE7, though I do understand your point.)
On the wife's computer now. Logged into smugmug for the first time. Opened a gallery of mine (different from the one I'd tried the slideshow on before), and it worked perfectly.
Then I returned to my galleries and clicked on the gallery that I had tried the slide show on my computer - no dice - just a black screen.
Tried a 3rd gallery - also a black screen. Note that this problem (black screen) is very different from what I was experiencing on my own computer.
Oh, and she has adobe version 9,0,28,0
Hi,
Thanks!
can you update your wife's computer to the most recent version of flash and see if that helps?
Comments
Barb,
I went to your site and it does the same thing for me. On both my Vista with IE7 machines.
www.ackersphotography.com
My website | NANPA Member
try clearing your ie7 cookies and cache?
http://www.smugmug.com/gallery/3232532
To clear your cookies in Internet Explorer 7, click on "Tools". It's in the top right corner of the browser. Then select "Internet Options". That's going to open a new window with some options. Make sure that the "General" tab is selected. Then click on "Delete..." under the Browsing History section. That will bring up another window. Locate the "Delete Cookies..." button and click on that. That will remove all the cookies from your browser.
http://www.smugmug.com/gallery/3232576
To clear your cache in Internet Explorer 7, click on "Tools". It's in the top right corner of the browser. Then select "Internet Options". That's going to open a new window with some options. Make sure that the "General" tab is selected. Then click on "Delete..." under the Browsing History section. That will bring up another window. Locate the "Delete Files..." button and click on that.
Portfolio • Workshops • Facebook • Twitter
Took a few times deleting the cache but its working now. (I'm using XP btw)
I take that back. I'm still getting the black box!
My website | NANPA Member
Just another note...When I'm somewhere other than my homepage in Owner View, clicking Visitor View takes me to my hompage (and I have to click back to where I was originally). When I'm somewhere other than my homepage in Visitor View, clicking Owner View keeps me on the same page.
Thanks for the updates, folks!
Comments and constructive critique always welcome!
Elaine Heasley Photography
Oops! Sorry I missed this reply before I mentioned it again. Thanks for the heads-up!
Comments and constructive critique always welcome!
Elaine Heasley Photography
Seems to be working now.
Still kinda slow, but that could be my connection.
www.ackersphotography.com
I have been unable to run the full screen slideshow in IE7 on Vista. It runs in Firefox on Vista, and it runs in IE7 on XP.
I've only enabled the full screen slideshow in one gallery for now - http://denise.smugmug.com/gallery/3961344.
If I request a full-screen slideshow, I see a full screen of bright green flash by, followed by a full screen of black containing the message "press esc to exit full screen mode". That screen remains, no photos. If I hit esc, I am back in my gallery. If I click the slideshow button again, I am placed in full screen mode - this time with the first slide in my gallery showing, the thumbs across the bottom, and the same message showing in the middle of the screen. The slideshow is not active, and I am unable to click anywhere on the screen. Actually, that's probably not quite true. I can click once, but nothing happens and at that point the mouse pointer is gone.
On the off chance that my customization is causing the problem, I tried a slideshow on my sister's account. She has a standard account, so no customization. The same problem occurs there. I also tried it on Barb's www.photoscapedesign.com, same problem occurs there too.
I have already tried clearing the temporary files, no change in behavior.
Any ideas?
--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
I've tested full-screen with on a Ubuntu Linux box w/ quad 3GHz CPUs and 2GB of RAM (Dell Precision 690) as well as a much more modest (but still not slow!) Win XP box running on a single 2.8GHz CPU w/ 1GB of RAM (Dell Optiplex GX620).
Full-screen slideshow is sluggish, and laggy. It comes up with the first photo, and thumbs *crawl* to load. When they finally do, if I want to skip to an interesting photo by clicking on a thumb, there is a noticable lag before the progress bar shows up and it switches. If I impatiently click on several thumbs while waiting for the first one, it queues them up, and then they load in quick sequence, although even then, there are substantial lags between photo loads.
It's really really annoying.
Thank god the slideshow "style" option is still available from the drop-down. That works very well, and is much better than the old JavaScript version. My suggestion is to make *that* the default action for the Slideshow button, and provide a "full screen" option from within there. And then I would suggest you fix the laggy full-screen slideshow. Because it sucks.
Sorry, I'm not usually so cranky (really!), but I'm really not pleased with this particular "upgrade".
(Oh yeah, network connection is a DS3 on AT&T's network in Sunnyvale, CA. A traceroute from Smugmug to here shows that it's going out the llnw.net pipe and coming in on our pbi.net circuit. No more than 6 little hops.)
Everything else on SmugMug is loading fine. Using Lightbox in XL or slideshow "style" in Large I can flip through photos quite rapidly.
Nyeh.
The first slide in an originals-enabled gallery
http://cmac.smugmug.com/gallery/2504559_f3ta9#131481399
for me starts in 4-5secs on IE6 XP and 2-3secs on Safari3 Mac.
Thanks for the feedback, I shared this right with the developers. We want it to be fast for all!
Portfolio • Workshops • Facebook • Twitter
Hi Denise,
Sorry you're having problems
http://denise.smugmug.com/photos/swfpopup.mg?AlbumID=3961344&AlbumKey=8Ho4N
If you click on that link, does the slideshow work for you?
Smug since 2006
SmugMug Help
PhotoscapeDesign
I can answer as I have the exact same problem.
Yes it works, but with a titlebar, address bar, and sides, etc. so not fullscreen. My 1920x1080 pictures will not fill the screen.
The link I provided will give you title bar, etc. If you go to a gallery, and click on the slideshow button, you should get a window without titlebar, address bar. Are you not?
Smug since 2006
SmugMug Help
PhotoscapeDesign
It works when the window first opens as discribed. If iI hit escape and get out of it, then use the slideshow button to open it again, it opens fullscreen black, etc. as denise discribed, and doesn't work.
Hm, I cannot replicate that in IE7. If I click slideshow, it opens, plays, and if I close and then click slideshow again, it plays. We'll look into this.
Smug since 2006
SmugMug Help
PhotoscapeDesign
It seems to work in a window, (when I click your link it opens in a window) but not fullscreen. Also when in the window, right click settings works, but fullscreen it does not.
Are you using Vista?
Yes, IE7 in Vista.
Right-clicking on either the fullscreen (clicking on the slideshow) button or via the link I gave above gives me the exact same options: print, settings, about adobe flash player 9.
Smug since 2006
SmugMug Help
PhotoscapeDesign
Yes, but the settings option doesn't respond in fullscreen for me.
Can you go here and let us know what version of flash you have in IE?
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507
Smug since 2006
SmugMug Help
PhotoscapeDesign
It's the latest version. WIN 9,0,115,0.
Unfortunately, that doesn't work either. The link takes me to a totally black browser screen.
--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
Hi Denise,
Go here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507
And let us know what version of flash you have. Thx
Smug since 2006
SmugMug Help
PhotoscapeDesign
This 100% describes my experience on IE7 (actually IE8 in IE7 emulation mode) in Vista.
Hi,
Have you tried in regular IE7? We don't support beta browsers, I'm afraid, so would love to know if you are having a problem in IE7.
Smug since 2006
SmugMug Help
PhotoscapeDesign
(For the record, IE7 emulation mode is really good at pretending to be, IE7, though I do understand your point.)
On the wife's computer now. Logged into smugmug for the first time. Opened a gallery of mine (different from the one I'd tried the slideshow on before), and it worked perfectly.
Then I returned to my galleries and clicked on the gallery that I had tried the slide show on my computer - no dice - just a black screen.
Tried a 3rd gallery - also a black screen. Note that this problem (black screen) is very different from what I was experiencing on my own computer.
Oh, and she has adobe version 9,0,28,0
Hi,
Thanks!
can you update your wife's computer to the most recent version of flash and see if that helps?
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
Smug since 2006
SmugMug Help
PhotoscapeDesign
--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
Thank you. I'm taking notes and passing them on to our sorcerers.
Smug since 2006
SmugMug Help
PhotoscapeDesign