I'm trying to change description of the gallery. In Lightroom > Publishing Services > SM > the collection > Right Click > Edit. Put in the new text > OK. Then I get the following error:
Can't rename the published collection.
SmugMug API returned an error message (function smugmug.albums.changesettings, message system error)
1. I'm not trying to rename the collection, just change the description.
2. Right now, I've copied the description by hand in sm.
Am I doing something wrong? or is it an SM problem at your back-end? I use to work last month, no software change or upgrade on my part.
i'm getting a similar issue. running Win7Ultimate w/ LR 3.4. updated to 3.4.1 and still experiencing the same problem. Seemed to be working fine as of last week, and I didn't update my system with anything.
Warning: Can't update this collection. SmugMug API returned an error message (function smugmug.albums.create, message system error)
Anyone else seeing this and find a resolution to it? Thanks in advance
i actually did some testing around and fixed the issue myself. if you're getting "Warning: Can't update this collection. SmugMug API returned an error message (function smugmug.albums.create, message system error)" do the following:
1. In LR 3.4.1 - under "Publish Services", right click SmugMug and go to "edit settings"
2. Click on "Plug In Manager" at the bottom left of the window that pops up
3. Highlight SmugMug on the left hand side. *Hint if it's green and says installed and running, you should be able to publish an album without a problem, mine was yellow and said "may not work properly"
4. Expand "plug in author tools" on the right side of the window
5. Click "reload plug in".
this fixed the issue for me! hope it does for you guys as well! good luck.
i tried looking in this thread for an answer but is there an option to apply the lightroom watermark when exporting/publishing to smug mug, or is this feature deliberately not there.
or would i have to export photos with the watermark to hardrive then publish the watermarked photos?
You can have Lightroom add your watermark when publishing to SmugMug. However they are part of the image itself so that if anyone purchases a print or digital copy it will be included on there. If you have a Pro account you can just have SmugMug place the watermark on the display copies.
To have Lightroom add the watermark, in the Publish Services setup section select the option to include watermark. The easiest way I know how to describe its location is to go to the SmugMug Publish Service in the library panels. Double click on the SmugMug smile in the resulting window that appears scroll all the way down on the right hand pane. There you will find Watermark.
i see the watermark option now in the publish manager.
Also lightroom 3 works and runs extremely fast on my pc and laptop without any hesitation in carrying out commands, but as soon as my mouse hovers over the smugmug publish area, lightroom goes into meltdown everything stops, screen freezes and have to wait a couple of minutes before i can do anything and then if i move the mouse on it again it happens again.
Is this a lightroom probelm, smug mug problems or something to do with syncing with my galleries on smug mug.
I have been having issues with LR 3.4.1 as of this week. The pictures started by taking forever to upload, now LR3 freezes. I tried to create a new catalogue, set-up Smugmug publish service again. All I got is a black screen on the smugmug page when I go to authorize. any ideas how to ix this? Smugmug now revoked the token so LR3 cannot publish!!!
lightroom smugmug publishing services
I am moving lightroom to a new computer- yeahh!
PC running Win7 64. Newest version lightroom.
When I try to set up the smugmug publishing service- which still works great on my old machine- I get an error when I try to connect to authorize smugmugs-
"Could not contact the Smugmug web service. Please check your internet connection."
Internet connection is fine, I can connect to facebook for example.
I have tried turning off any antiviral, firewalls, etc- no luck.
Any ideas?
Thanks
Gary
Thanks for moving this-
I loaded the Starfield root cert, and confirmed it was loaded.
Still no luck, unable to contact smugmug web service.
Internet connection is fine
Again, running win7 64bit, new install
Thanks
Gary
Can't upload, upload timed out
I can't upload a single image to SM. Every time I get the message: "Some export operations were not performed. Upload timed out..."
Does anyone have a clue about what the problem could be? I have tried with different images, RAW and JPG. I also removed the password protection from my SM site to see if there could be a problem.
I can create galleries from LR and they show up in SM...but no images
Brantaleu,
Your upload log contains errors about incompletely uploaded files. That's possibly due to some connection issue. If you're on a wireless connection, try a hard-wired cable connection to your router / modem instead.
If you keep having problems, email our HelpDesk with details: http://www.smugmug.com/help/emailreal
Brantaleu,
Your upload log contains errors about incompletely uploaded files. That's possibly due to some connection issue. If you're on a wireless connection, try a hard-wired cable connection to your router / modem instead.
If you keep having problems, email our HelpDesk with details: http://www.smugmug.com/help/emailreal
Sebastian
Unfortunately I can't access the router. Is this a known issue? Don't understand how the router can be the problem since it's working good, uploading/downloading other stuff...
In LR I carefully order my photos. When I upload them to SM they are in a different order. Is there a way to export them to SM in the same order as I arrange them in LR?
In LR I carefully order my photos. When I upload them to SM they are in a different order. Is there a way to export them to SM in the same order as I arrange them in LR?
What gallery sorting options are you using on SM in the gallery?
I am moving lightroom to a new computer- yeahh!
PC running Win7 64. Newest version lightroom.
When I try to set up the smugmug publishing service- which still works great on my old machine- I get an error when I try to connect to authorize smugmugs-
"Could not contact the Smugmug web service. Please check your internet connection."
Internet connection is fine, I can connect to facebook for example.
I have tried turning off any antiviral, firewalls, etc- no luck.
Any ideas?
Thanks
Gary
Did you find an answer for this? I have the same problem
I love the plug-in but I've got just one question. I noticed that the size of files I upload with the plug-in are much smaller than the size of the originals. For instance, some of the JPG files that come off of my camera are 4-5MB and on SmugMug they are only 600-800KB. I have my Format set to Original, so I'm really surprised this is happening. I use SmugMug as an off site backup for my best images, so I'd really like to keep the full quality originals up there. Is there anything I can do to upload the full images through Lightroom?
LOVE LR and SM
This is excellent ~ thank you to those who have submitted questions/answers. I have just purchased LR 3 and it looks amazing. Love the SM intregration as well
I've been having upload problems as well... last night before going to bed, I tried uploading from LR3 on my MacbookPro to my Smugmug site... it was a Wedding shoot, .. files on my computer are all CR2 files.. almost all of them failed to upload (timed out)... so now, I'm exporting from LR3 to my desktop, and then I'll have to upload from there to SM... not sure what the deal is, but it's not convenient.
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Comments
Hello, I am getting this error when I try to update a gallery via LR 3.4 Publish:
"SmugMug API returned an error message (function smugmug.images.changeSettings, message invalid data (ImageID))"
Can anyone help?
Thanks
Ken
KenK Photography - Lehigh Valley, PA
http://kenkphotography.smugmug.com
handled over email. if anyone is experiencing this issue, please ping me.
SmugMug API Developer
My Photos
Hello,
I'm now experiencing this same error with Lightroom.
I am having the same problem with LR 3.4.1.
Tom
http://www.mcbridephotog.com
I have LR3.4 and I use SM Pro http://photos.foto-biz.com. I have the gallery: http://photos.foto-biz.com/Animals/Downtown-Eastside/16574304_idqdk#1308788995_3j9Npdb.
I'm trying to change description of the gallery. In Lightroom > Publishing Services > SM > the collection > Right Click > Edit. Put in the new text > OK. Then I get the following error:
1. I'm not trying to rename the collection, just change the description.
2. Right now, I've copied the description by hand in sm.
Am I doing something wrong? or is it an SM problem at your back-end? I use to work last month, no software change or upgrade on my part.
Thanks
http://www.sritch.com
The Dogs of Vancouver, BC
Warning: Can't update this collection. SmugMug API returned an error message (function smugmug.albums.create, message system error)
Anyone else seeing this and find a resolution to it? Thanks in advance
http://juis.smugmug.com
1. In LR 3.4.1 - under "Publish Services", right click SmugMug and go to "edit settings"
2. Click on "Plug In Manager" at the bottom left of the window that pops up
3. Highlight SmugMug on the left hand side. *Hint if it's green and says installed and running, you should be able to publish an album without a problem, mine was yellow and said "may not work properly"
4. Expand "plug in author tools" on the right side of the window
5. Click "reload plug in".
this fixed the issue for me! hope it does for you guys as well! good luck.
http://juis.smugmug.com
or would i have to export photos with the watermark to hardrive then publish the watermarked photos?
To have Lightroom add the watermark, in the Publish Services setup section select the option to include watermark. The easiest way I know how to describe its location is to go to the SmugMug Publish Service in the library panels. Double click on the SmugMug smile in the resulting window that appears scroll all the way down on the right hand pane. There you will find Watermark.
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Also lightroom 3 works and runs extremely fast on my pc and laptop without any hesitation in carrying out commands, but as soon as my mouse hovers over the smugmug publish area, lightroom goes into meltdown everything stops, screen freezes and have to wait a couple of minutes before i can do anything and then if i move the mouse on it again it happens again.
Is this a lightroom probelm, smug mug problems or something to do with syncing with my galleries on smug mug.
How to upload PhotoShop PSD files from LR3.4.1 to my SM Pro account?
http://www.sritch.com
The Dogs of Vancouver, BC
I am moving lightroom to a new computer- yeahh!
PC running Win7 64. Newest version lightroom.
When I try to set up the smugmug publishing service- which still works great on my old machine- I get an error when I try to connect to authorize smugmugs-
"Could not contact the Smugmug web service. Please check your internet connection."
Internet connection is fine, I can connect to facebook for example.
I have tried turning off any antiviral, firewalls, etc- no luck.
Any ideas?
Thanks
Gary
I loaded the Starfield root cert, and confirmed it was loaded.
Still no luck, unable to contact smugmug web service.
Internet connection is fine
Again, running win7 64bit, new install
Thanks
Gary
I can't upload a single image to SM. Every time I get the message: "Some export operations were not performed. Upload timed out..."
Does anyone have a clue about what the problem could be? I have tried with different images, RAW and JPG. I also removed the password protection from my SM site to see if there could be a problem.
I can create galleries from LR and they show up in SM...but no images
http://naturgalleriet.smugmug.com/
Your upload log contains errors about incompletely uploaded files. That's possibly due to some connection issue. If you're on a wireless connection, try a hard-wired cable connection to your router / modem instead.
If you keep having problems, email our HelpDesk with details:
http://www.smugmug.com/help/emailreal
Sebastian
SmugMug Support Hero
Unfortunately I can't access the router. Is this a known issue? Don't understand how the router can be the problem since it's working good, uploading/downloading other stuff...
http://naturgalleriet.smugmug.com/
What gallery sorting options are you using on SM in the gallery?
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Did you find an answer for this? I have the same problem
Hi, please write our Support Heroes thanks.
Portfolio • Workshops • Facebook • Twitter
Did anyone have a solution to this problem? I have been having the same problem for a few weeks. now. I'm on LR3, Vista, Smugmug Pro.
I've tried disabling and reactivating the plugin, but now it won't even let me log into my smugmug account from LR due ot hte same error message.
Any ideas, please?
Thanks, Yvonne.
Luke
I'm trying to upload TIFF files from LR 3.4.1
1. I get errors with time out errors.
2. I have 3 copies of the same photos uploaded for 2 separate photos.
http://photos.foto-biz.com and the gallery is commercial. The photos are:
* bc place
* vgh underground power station
Thanks
http://www.sritch.com
The Dogs of Vancouver, BC
This is excellent ~ thank you to those who have submitted questions/answers. I have just purchased LR 3 and it looks amazing. Love the SM intregration as well
Learn How I can help ~ SM Customization
• Focus One Design
• FOD Photo Site
Canon 24-105 f/4L IS
Canon 70-300 f/4-5.6L IS
Canon 17-40 f/4L
Sennheiser MKE400 shotgun Mic
G'day All,
There's a new version available which should address the majority of issues that people are experiencing.
You can download it here.
Cheers,
David
SmugMug API Developer
My Photos