Well, it would also be nice if we could un-SmugMungous a gallery.
Huh? I guess I'm very stumped by your request, Seymore... you can block the sizes in your gallery settings, set a template, etc... Is there an issue I'm not aware of?
Huh? I guess I'm very stumped by your request, Seymore... you can block the sizes in your gallery settings, set a template, etc... Is there an issue I'm not aware of?
Well, I'd like to display S/M/L/O only. But it looks like that's not an option for someone with nothing but simple HTML coding experience.
The only way to view those correctly is to view the original size, then there is no issue.
Thank you!
I would guess that you've messed with the sharpening settings in customize gallery (either intentionally or unintentionally). These look like images that are significantly oversharpened when the smaller sizes were made. I would suggest resetting the sharpening settings to their default values (which are listed in the customize gallery dialog) and then regenerating your images with the gallery tools/Smugmongous feature.
I would guess that you've messed with the sharpening settings in customize gallery (either intentionally or unintentionally). These look like images that are significantly oversharpened when the smaller sizes were made. I would suggest resetting the sharpening settings to their default values (which are listed in the customize gallery dialog) and then regenerating your images with the gallery tools/Smugmongous feature.
I assumed that was what happened as well and set the sharpening back to default values, but it didn't fix what was wrong.
Large is SOOOO yesterday. Monitors are HUGE now. SmugMungous... mmmm.... soooo big & good.
Maybe for you. But I know quite a few people who are still at 1024x768 max on 17's and 19's. Not everyone has the big bux you have for gear Andy, and some of them don't care to have a 21" monitor.
FYI, yesterday was good. Seems to me you don't remember that. And the "bigger is better" attitude don't make it right.
I assumed that was what happened as well and set the sharpening back to default values, but it didn't fix what was wrong.
How do you "regenerate" an image?
Go to gallery tools, select Smugmongous, then select all your thumbs and say go. It might regenerate all your thumbs. If it doesn't work (it might take a few minutes to do it), then you can rotate them left, wait for the rotation to be done, then rotate right.
Go to gallery tools, select Smugmongous, then select all your thumbs and say go. It might regenerate all your thumbs. If it doesn't work (it might take a few minutes to do it), then you can rotate them left, wait for the rotation to be done, then rotate right.
Can't use the SmugMungous tool, since they are already SmugMugnified.
Maybe for you. But I know quite a few people who are still at 1024x768 max on 17's and 19's. Not everyone has the big bux you have for gear Andy, and some of them don't care to have a 21" monitor.
FYI, yesterday was good. Seems to me you don't remember that. And the "bigger is better" attitude don't make it right.
EOC...
Is there a problem letting people with larger monitors view the XL size? It's not forced on anyone. It never comes up by default on a screen that it won't fit on. The idea is that Smugmug can now display the size that best fits on your screen. If all your viewers still have smaller monitors, then nothing will really change for your web-site. But, if a few have large rmonitors, they will now have an enhanced viewing experience. This should be win/win.
Maybe for you. But I know quite a few people who are still at 1024x768 max on 17's and 19's. Not everyone has the big bux you have for gear Andy, and some of them don't care to have a 21" monitor.
FYI, yesterday was good. Seems to me you don't remember that. And the "bigger is better" attitude don't make it right.
EOC...
Ouch, Seymore, I'm so sorry we've upset you. Yes, I recall you asking us to stop innovating, well, thankfully, we're not I don't want to be part o fa company like that. Our hope is to bring new features to people, lead the industry, do it with style. Enhancing the user experience, and always looking to improve performance, too.
Again, I'm very sorry you are upset with our new features.
Please see Jfriend's post above, it should help soothe things. We don't serve up sizes that won't fit properly on your visitors' screens, no matter if they have an iPhone, or are on 1024x768 or have dual 30" monitors, or are viewing via AppleTV and a gigantic 60" HDTV. All should be happy
Maybe for you. But I know quite a few people who are still at 1024x768 max on 17's and 19's. Not everyone has the big bux you have for gear Andy, and some of them don't care to have a 21" monitor.
FYI, yesterday was good. Seems to me you don't remember that. And the "bigger is better" attitude don't make it right.
EOC...
I'm curious - you have originals enabled, and you're complaining about the new XL, X2L, and X3L sizes being too big. Yet the originals are the largest size, bigger than any of the new sizes. Is there some reason why you wouldn't want to reset your galleries to protect your originals and use one of the new sizes for viewing?
Is anyone working on correcting graph (stats) problem?
Non of my new galleries are updating the hits correctly, I am not even sure the individual image stats are correct anymore. the subject seems to hev been dropped but it is getting annoying not being able to see which galleries are the popular ones.
I have been having the same gallery stats issue for about two weeks. I use Google Analytics, but I love having a quick snapshot of my site activity that the Smugmug stats give. Is it possible that the maintenance window tonight will address the problem?
By the way, "Bueller, Bueller" is from the movie Ferris Bueller's Day Off. Andy: If you ever get a chance to watch it you will never think of Wayne Newton in the same way again!:D
"We couldn't bill that credit card...
Please double-check your billing information and try again."
I keep getting this message when trying to pay for a print order. I have tried using three different credit cards, and I have triple checked the billing address. I am not sure if there is a problem with the payment system right now or what.
Please double-check your billing information and try again."
I keep getting this message when trying to pay for a print order. I have tried using three different credit cards, and I have triple checked the billing address. I am not sure if there is a problem with the payment system right now or what.
Hi Noel,
Can you email me at the helpdesk, with the last 5 digits of your credit card so that I can have a look at what's going on?
Stats
How come one of my private galleries is showing originals in the stats page when my maximum is set to medium? This is a gallery I have not even openned to the public yet. I did not open any originals.
you're getting more than I am on graphs
My graphs don't even show anything other than thub hits. I have to go into details to see hits for different sizes. Your problem might be part of this bug on the graphs.. maybe.. I understand they are working on graphs problems for at least a week, but i have not seen any progress.
How come one of my private galleries is showing originals in the stats page when my maximum is set to medium? This is a gallery I have not even openned to the public yet. I did not open any originals.
My graphs don't even show anything other than thub hits. I have to go into details to see hits for different sizes. Your problem might be part of this bug on the graphs.. maybe.. I understand they are working on graphs problems for at least a week, but i have not seen any progress.
This one is annoying me
Smugmug has been annoying me occasionally because of one simple behavior. I click the checkbox for rearrange galleries. I move a few photos around (usually putting a different one in the first position). Everything looks like it worked. I go away. I come back. None of the new arrangement is showing. It's as if everything I did was just thrown away.
Now, after doing this many times, I happen to know that if I go to customize gallery and manually change the sort order to "position", some of the manual sort order will come back.
But, this is really annoying. When I manually rearrange images with the "arrange mode" checkbox ON, what else could I possibly want to do but to change the gallery presentation order to what I'm dragging/dropping. Smugmug should just change the sort order to "position" automatically whenever I drag/drop something. There is no other possible meaning of dragging images into a new position. It should DWIM (do what I mean), rather than making me think that it's ignoring all my changes and then making me manually change some configuration setting in order to get it to DWIM.
Other possible behaviors that are better than what it does now, but not as good as just doing it are:
Disable the "arrange mode" checkbox if not in "position" sort.
Give you an informative error message if you check the "arrange mode" checkbox and you are not in "position" sort.
Give you an informative error message after you drag/drop some images telling you that the new order won't take place until you change the sort order to "position" sort.
Since all of these is far less than ideal, hopefully you can begin to see that you ought to just change the sort to "position" automatically.
Is this a huge deal? No. Is it one of those fine polish things that either leaves you in an enjoyable mood after interacting with Smugmug or a frustrated mood? Yes.
Now, before somebody says this isn't a bug, I'm not going to argue the technical definition of a bug. In the customer's eyes a bug is any behavior that doesn't work the way they thought it would and should.
Comments
True that :jfriend
We don't alter your originals
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(BTW... a HW, not SW, geek here.)
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Hello Andy - can you take a look at this gallery and let me know what you think is going on?
http://cwnphotography.smugmug.com/gallery/3677222#210469306
The only way to view those correctly is to view the original size, then there is no issue.
Thank you!
I would guess that you've messed with the sharpening settings in customize gallery (either intentionally or unintentionally). These look like images that are significantly oversharpened when the smaller sizes were made. I would suggest resetting the sharpening settings to their default values (which are listed in the customize gallery dialog) and then regenerating your images with the gallery tools/Smugmongous feature.
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I assumed that was what happened as well and set the sharpening back to default values, but it didn't fix what was wrong.
How do you "regenerate" an image?
FYI, yesterday was good. Seems to me you don't remember that. And the "bigger is better" attitude don't make it right.
EOC...
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Go to gallery tools, select Smugmongous, then select all your thumbs and say go. It might regenerate all your thumbs. If it doesn't work (it might take a few minutes to do it), then you can rotate them left, wait for the rotation to be done, then rotate right.
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Watermark the whole gallery again, that'll do it.
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Is there a problem letting people with larger monitors view the XL size? It's not forced on anyone. It never comes up by default on a screen that it won't fit on. The idea is that Smugmug can now display the size that best fits on your screen. If all your viewers still have smaller monitors, then nothing will really change for your web-site. But, if a few have large rmonitors, they will now have an enhanced viewing experience. This should be win/win.
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Re-Watermarking the gallery took care of it - thank you!
Again, I'm very sorry you are upset with our new features.
Please see Jfriend's post above, it should help soothe things. We don't serve up sizes that won't fit properly on your visitors' screens, no matter if they have an iPhone, or are on 1024x768 or have dual 30" monitors, or are viewing via AppleTV and a gigantic 60" HDTV. All should be happy
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--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
Non of my new galleries are updating the hits correctly, I am not even sure the individual image stats are correct anymore. the subject seems to hev been dropped but it is getting annoying not being able to see which galleries are the popular ones.
Anyone, Anyone, Bueller, Bueller?
thanks,
Not sure who Bueller is but our engineers are working on the graphs. Your stats are still registering, click through to the gallery statistics....
If you have a power or pro account, there are more stats options, statcounter and google analytics - just making sure you are aware
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By the way, "Bueller, Bueller" is from the movie Ferris Bueller's Day Off. Andy: If you ever get a chance to watch it you will never think of Wayne Newton in the same way again!:D
Steve
www.steveknightphoto.com
Is everyone seeing this otr just me? Can't login. Just checking.
Jake: Hit it.
http://www.sissonphotography.com
www.flickr.com/photos/sissonphotography
http://sissonphotography.blogspot.com/
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I couldn't log out and just wanted to double check. Thanks for the quick update!
Jake: Hit it.
http://www.sissonphotography.com
www.flickr.com/photos/sissonphotography
http://sissonphotography.blogspot.com/
Please double-check your billing information and try again."
I keep getting this message when trying to pay for a print order. I have tried using three different credit cards, and I have triple checked the billing address. I am not sure if there is a problem with the payment system right now or what.
http://www.nkpix.com
Can you email me at the helpdesk, with the last 5 digits of your credit card so that I can have a look at what's going on?
www.ivarborst.nl & smugmug
When I awoke this morning it worked.
http://www.nkpix.com
www.ivarborst.nl & smugmug
How come one of my private galleries is showing originals in the stats page when my maximum is set to medium? This is a gallery I have not even openned to the public yet. I did not open any originals.
Here is the link to the gallery.
http://mjrphoto.smugmug.com/gallery/3774659#217402284
Nikon D4, Nikon D3, Nikon D3
Nikon 14-24 f2.8, Nikon 24-70 f2.8, Nikon 70-200 f2.8 VR II, Nikon 50 f1.8, Nikon 85 f1.4
Nikon 300 f2.8 VR, Nikon 200-400 f4.0 VR II, Nikon 600 f4.0 II, TC-1.4, TC 1.7, TC 2.0
(1) SB-800, (2) SB-900, (4) Multi Max Pocket Wizards
My graphs don't even show anything other than thub hits. I have to go into details to see hits for different sizes. Your problem might be part of this bug on the graphs.. maybe.. I understand they are working on graphs problems for at least a week, but i have not seen any progress.
Nikon D4, Nikon D3, Nikon D3
Nikon 14-24 f2.8, Nikon 24-70 f2.8, Nikon 70-200 f2.8 VR II, Nikon 50 f1.8, Nikon 85 f1.4
Nikon 300 f2.8 VR, Nikon 200-400 f4.0 VR II, Nikon 600 f4.0 II, TC-1.4, TC 1.7, TC 2.0
(1) SB-800, (2) SB-900, (4) Multi Max Pocket Wizards
Smugmug has been annoying me occasionally because of one simple behavior. I click the checkbox for rearrange galleries. I move a few photos around (usually putting a different one in the first position). Everything looks like it worked. I go away. I come back. None of the new arrangement is showing. It's as if everything I did was just thrown away.
Now, after doing this many times, I happen to know that if I go to customize gallery and manually change the sort order to "position", some of the manual sort order will come back.
But, this is really annoying. When I manually rearrange images with the "arrange mode" checkbox ON, what else could I possibly want to do but to change the gallery presentation order to what I'm dragging/dropping. Smugmug should just change the sort order to "position" automatically whenever I drag/drop something. There is no other possible meaning of dragging images into a new position. It should DWIM (do what I mean), rather than making me think that it's ignoring all my changes and then making me manually change some configuration setting in order to get it to DWIM.
Other possible behaviors that are better than what it does now, but not as good as just doing it are:
- Disable the "arrange mode" checkbox if not in "position" sort.
- Give you an informative error message if you check the "arrange mode" checkbox and you are not in "position" sort.
- Give you an informative error message after you drag/drop some images telling you that the new order won't take place until you change the sort order to "position" sort.
Since all of these is far less than ideal, hopefully you can begin to see that you ought to just change the sort to "position" automatically.Is this a huge deal? No. Is it one of those fine polish things that either leaves you in an enjoyable mood after interacting with Smugmug or a frustrated mood? Yes.
Now, before somebody says this isn't a bug, I'm not going to argue the technical definition of a bug. In the customer's eyes a bug is any behavior that doesn't work the way they thought it would and should.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question