3. When I first go to a site that I'm logged into it displays the home page as if I am not logged in. I have to hit F5 (or click FF's Reload button) to reload the page before it shows the logged-in controls.
bigwebguy has said he'll look into this thank you.
Can't delete multiple photos from gallery
I am trying to delete several photos from a gallery by selecting "Delete Photos". I click on multiple photos (red boxes around thumbnails) and then click Delete, but only the first photo is deleted. I've tried it in IE and Firefox on PC and Firefox and Safari on a Mac - can only delete one photo at a time. What am I missing here?
Problem with deleting individual photos
I know there's a [thread=106993]thread about problems deleting multiple photos[/thread], which I haven't tried, but has anybody experienced this bug? No problem deleting photos, but the screen after confirming delete comes up black -- SmugMug's very own BSOD (Black Screen of Death)!
Steps to Reproduce:
- Upload photo or video
- If in Traditional style, click on photo/video
- From Photo Tools, select Delete
- When prompted to confirm delete, click on Delete
Expected Behavior:
- You are brought back to the album home page.
Actual Behavior:
- Black Screen Of Death
Notes:
- Photo/video *does* get deleted, but lack of feedback is confusing.
- Happening for me on multiple SmugMug sites.
- Happens with Firefox 3.0.1 (yeah yeah, 3.0.3 is downloading right now) as well as IE 7.0.5730.13.
Haven't tried it on a Mac yet, but it doesn't look platform-specific.
I know there's a [thread=106993]thread about problems deleting multiple photos[/thread], which I haven't tried, but has anybody experienced this bug? No problem deleting photos, but the screen after confirming delete comes up black -- SmugMug's very own BSOD (Black Screen of Death)!
Steps to Reproduce:
- Upload photo or video
- If in Traditional style, click on photo/video
- From Photo Tools, select Delete
- When prompted to confirm delete, click on Delete
Expected Behavior:
- You are brought back to the album home page.
Actual Behavior:
- Black Screen Of Death
Notes:
- Photo/video *does* get deleted, but lack of feedback is confusing.
- Happening for me on multiple SmugMug sites.
- Happens with Firefox 3.0.1 (yeah yeah, 3.0.3 is downloading right now) as well as IE 7.0.5730.13.
Haven't tried it on a Mac yet, but it doesn't look platform-specific.
Yeah hi, sorry, forgot my original log in name and ended up with this.
The deletion problem isn't the only thing. I discovered that after a hundred pic upload became a few hundred pic upload. It was doubling them, a few were tripled and around three were quadrupled.
I could only delete one at a time and now it will only accept an upload of one a time.
I know you guys will just letting you know what's happening this side of the keyboard. It is still crashing my firefox a lot however, and was doing so before the new release. I was almost kissing the keyboard if I had a straight day without a crash. Tonight is dismal for crashing on upload and I am trying to do so at around 10 images at a time! No choice. Client is now home after the honeymoon and I have another session to fuss over tomorrow!
If you hear any swearing across the seas, it's meeeeeeeeeee
Thanks guys. I am sure it will all be fantabulous when it is done!
I know there's a [thread=106993]thread about problems deleting multiple photos[/thread], which I haven't tried, but has anybody experienced this bug? No problem deleting photos, but the screen after confirming delete comes up black -- SmugMug's very own BSOD (Black Screen of Death)!
Steps to Reproduce:
- Upload photo or video
- If in Traditional style, click on photo/video
- From Photo Tools, select Delete
- When prompted to confirm delete, click on Delete
Expected Behavior:
- You are brought back to the album home page.
Actual Behavior:
- Black Screen Of Death
Notes:
- Photo/video *does* get deleted, but lack of feedback is confusing.
- Happening for me on multiple SmugMug sites.
- Happens with Firefox 3.0.1 (yeah yeah, 3.0.3 is downloading right now) as well as IE 7.0.5730.13.
Haven't tried it on a Mac yet, but it doesn't look platform-specific.
Javascript error related to slideshow button
I haven't fully gotten to the bottom of this problem and I have to do something else for a little while, but I think there is some sort of "race condition" betwen the first ajax call returning with the thumb data for the page and the creating of the slideshow button.
If I run other code on onDOMReady, then I get the following Javascript error and no slideshow button appears in my page.
Here's the error from the Firebug console:
fullScreenSlideshow.resumeFetch is not a function
rawAjaxThumbs(1, 369387035)gallery_ajax-min-... (line 60)
handleSuccess(Object tId=0 status=200 statusText=OK)gallery_ajax-min-... (line 203)
setProgId(Object conn=XMLHttpRequest tId=0, Object scope=window, undefined)yui_core-min-ffd8... (line 36)
setProgId()yui_core-min-ffd8... (line 36)
For reference, all I'm doing in my javascript is adding another YUI button to the altViews div next to the slideshow button. I'm sure there's a possiblity that I'm doing something wrong to trigger this, but right now I can't see how so I thought I'd post anyway in case this lines up with any other reports of missing slideshow buttons or javascript errors.
Strange, we HAD a race condition that gave us problems from time to time - but I thought I had fixed it with this last push. I will take another look though, you want to point me to a specific page you have in mind where the problem is?
I haven't fully gotten to the bottom of this problem and I have to do something else for a little while, but I think there is some sort of "race condition" betwen the first ajax call returning with the thumb data for the page and the creating of the slideshow button.
If I run other code on onDOMReady, then I get the following Javascript error and no slideshow button appears in my page.
Here's the error from the Firebug console:
fullScreenSlideshow.resumeFetch is not a function
rawAjaxThumbs(1, 369387035)gallery_ajax-min-... (line 60)
handleSuccess(Object tId=0 status=200 statusText=OK)gallery_ajax-min-... (line 203)
setProgId(Object conn=XMLHttpRequest tId=0, Object scope=window, undefined)yui_core-min-ffd8... (line 36)
setProgId()yui_core-min-ffd8... (line 36)
For reference, all I'm doing in my javascript is adding another YUI button to the altViews div next to the slideshow button. I'm sure there's a possiblity that I'm doing something wrong to trigger this, but right now I can't see how so I thought I'd post anyway in case this lines up with any other reports of missing slideshow buttons or javascript errors.
4. Clicking the "Save Changes" button on the "Crop Thumbnail" page causes a "Bad Response From Server" error. Pressing F5 to reload the page gets me the following message:
"It looks like this photo is currently being processed already. It can take a minute or so for the crop to show up in your gallery. Please check there in a few minutes (you may have to reload), and report any problems to SmugMug customer service."
When I click the "your gallery" link, it takes me back to my gallery and the thumbnail is cropped as it should be.
Strange, we HAD a race condition that gave us problems from time to time - but I thought I had fixed it with this last push. I will take another look though, you want to point me to a specific page you have in mind where the problem is?
Thanks for responding, but I now think it IS my code causing it. It is a race condition where if the slideshow button is created before my code runs, my code causes a problem. If my code runs before the slideshow button is created, no problem. So, I don't think it's a race condition in your code. It looks like I can change my code to avoid it.
One problem I am having is that these dynamically created YUI buttons with uncertain timing for when they are getting created makes it hard for me to consistently insert objects (other buttons) before or after them in my code. My code is running at onDOMReady time.
Thanks for responding, but I now think it IS my code causing it. It is a race condition where if the slideshow button is created before my code runs, my code causes a problem. If my code runs before the slideshow button is created, no problem. So, I don't think it's a race condition in your code. It looks like I can change my code to avoid it.
One problem I am having is that these dynamically created YUI buttons with uncertain timing for when they are getting created makes it hard for me to consistently insert objects (other buttons) before or after them in my code. My code is running at onDOMReady time.
JT, I still am having an issue where I can't seem to get reliable timing for adding buttons alongside Smugmug buttons. Sometimes mine are added before yours and sometimes yours are added before mine. Most of the time that just causes an order difference, but I could see other times where it could be worse, particularly if I was trying to modify your buttons.
The root of the problem is that if you add things at onDOMLoaded time and we are trying to modify things at onDOMLoaded time, then suddenly our timing relative to one another becomes important and not controllable. In particular, I see a different order of events if the page is loaded from scratch vs. from the back button. And, even loaded from scratch is not always consistent. I feel like I need an event to hook onto that signifies that Smugmug is done with all of it's manipulations with the page. With so many dynamically created buttons now, this is a fairly new problem. onPhotoShow works in the Smugmug view as a signal for when the thumbs and main image are loaded, but that only works in that view and isn't what I want to wait for when I'm trying to do something in the static chrome area (like around the Buy button or the Share button.
I noticed that other smuggers are not having this problem. Why are my buttons all the sudden messed up???? Its quite annoying as I cannot navigate very easily around it? Any help is appreciated! Its been 4 days now.
EDIT...
apperantly when I sign out the buttons are fine. When I sign in the buttons are to the left and out of place. What gives?
I noticed that other smuggers are not having this problem. Why are my buttons all the sudden messed up???? Its quite annoying as I cannot navigate very easily around it? Any help is appreciated! Its been 4 days now.
EDIT...
apperantly when I sign out the buttons are fine. When I sign in the buttons are to the left and out of place. What gives?
I'd suggest you go to the customizing forum and ask over there. It likely has something to do with your customization perhaps conflicting with some recent site changes. Since none of us can see what's wrong (if it only happens when you're logged in), a screen shot of what's going on would probably increase your chances of getting useful help.
Arrange Photos
Here's my big problem. the arrange photo by filename doesn't work on galleries with lots of photos (~1000 in my gallery) in which i've uploaded all of it in sections.
What i did:
1. created a gallery
2. started uploading my 1000 pics
3. upload got interrupted
4. finished the upload the next day
5. successfully upload all photos
6. went to "Arrange Photos"
7. hit the by filename option
Result: The sort works but somehow segments the sorting by date upload result in #580-1000 showing first (in order) and then #1-579 showing second (in order).
This is really frustrating because manually fixing this will take way to much time. i still can't get it to work and it's happened multiple times when i have alot of images in the gallery.
Here's my big problem. the arrange photo by filename doesn't work on galleries with lots of photos (~1000 in my gallery) in which i've uploaded all of it in sections.
What i did:
1. created a gallery
2. started uploading my 1000 pics
3. upload got interrupted
4. finished the upload the next day
5. successfully upload all photos
6. went to "Arrange Photos"
7. hit the by filename option
Result: The sort works but somehow segments the sorting by date upload result in #580-1000 showing first (in order) and then #1-579 showing second (in order).
This is really frustrating because manually fixing this will take way to much time. i still can't get it to work and it's happened multiple times when i have alot of images in the gallery.
Are you 100% sure you have sort by filename enabled properly. Sorting galleries in Smugmug can be confusing because there are a couple (sometimes conflicting) ways to get sorts. Did you set "Auto Sort" in the customize gallery screen to "filename"?
Or alternately you can set Auto Sort to None and then in the Tools menu choose "Sort" and pick "Filename". The first method will keep it sorted, even if you upload new photos. The latter method does a one time sort. Either should work, but if one doesn't work, I'd suggest trying the other.
Something not working right? Might be a bug, reply here. Give us all the details you can. Anything that might be relevant like your browser. Are you logged in? What were you doing before the problem? Send us a link to the SmugMug page you were using. Anything that you can think of to help us track down the problem.
4. Clicking the "Save Changes" button on the "Crop Thumbnail" page causes a "Bad Response From Server" error. Pressing F5 to reload the page gets me the following message:
"It looks like this photo is currently being processed already. It can take a minute or so for the crop to show up in your gallery. Please check there in a few minutes (you may have to reload), and report any problems to SmugMug customer service."
When I click the "your gallery" link, it takes me back to my gallery and the thumbnail is cropped as it should be.
Is this still happening? What browser are you using?
I noticed that other smuggers are not having this problem. Why are my buttons all the sudden messed up???? Its quite annoying as I cannot navigate very easily around it? Any help is appreciated! Its been 4 days now.
EDIT...
apperantly when I sign out the buttons are fine. When I sign in the buttons are to the left and out of place. What gives?
Here's my big problem. the arrange photo by filename doesn't work on galleries with lots of photos (~1000 in my gallery) in which i've uploaded all of it in sections.
What i did:
1. created a gallery
2. started uploading my 1000 pics
3. upload got interrupted
4. finished the upload the next day
5. successfully upload all photos
6. went to "Arrange Photos"
7. hit the by filename option
Result: The sort works but somehow segments the sorting by date upload result in #580-1000 showing first (in order) and then #1-579 showing second (in order).
This is really frustrating because manually fixing this will take way to much time. i still can't get it to work and it's happened multiple times when i have alot of images in the gallery.
Is this Arrange Photos the one in the Photo Tools menu? The Sort Feature that appears on the left side of that tool is buggy. We're aware of it and we are looking into it. If that is not the tool that you are referring to, let us know.
Downloading sales report, get a blank file. If you choose to open the file immediately you get all the data, if you choose save that gets a file with all the colums, headers etc but no info. Very odd.
"A photo is like a hamburger. You can get one from McDonalds for $1, one from Chili's for $5, or one from Ruth's Chris for $15. You usually get what you pay for, but don't expect a Ruth's Chris burger at a McDonalds price, if you want that, go cook it yourself." - me
I think there's a bug in the comment form where website info entered into the "links" field is not being processed as a link. A couple of us have tried every way possible we could think of, and just can't get it to work anymore.
And not a bug, but man that spam challenge thing is tiny almost impossible to read. It took me three tries to post a test comment on my site.
My site is not loading at the moment. I checked some other people's sites and they seem fine.
EDIT: Working now. I installed Exif Viewer plugin (using FF3). It worked fine, then I couldn't load my site at all but other sites seemed fine. Uninstalling the plugin made things normal again. I knew Exif were useless.
Comments
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
Portfolio • Workshops • Facebook • Twitter
I am trying to delete several photos from a gallery by selecting "Delete Photos". I click on multiple photos (red boxes around thumbnails) and then click Delete, but only the first photo is deleted. I've tried it in IE and Firefox on PC and Firefox and Safari on a Mac - can only delete one photo at a time. What am I missing here?
I know there's a [thread=106993]thread about problems deleting multiple photos[/thread], which I haven't tried, but has anybody experienced this bug? No problem deleting photos, but the screen after confirming delete comes up black -- SmugMug's very own BSOD (Black Screen of Death)!
Steps to Reproduce:
- Upload photo or video
- If in Traditional style, click on photo/video
- From Photo Tools, select Delete
- When prompted to confirm delete, click on Delete
Expected Behavior:
- You are brought back to the album home page.
Actual Behavior:
- Black Screen Of Death
Notes:
- Photo/video *does* get deleted, but lack of feedback is confusing.
- Happening for me on multiple SmugMug sites.
- Happens with Firefox 3.0.1 (yeah yeah, 3.0.3 is downloading right now) as well as IE 7.0.5730.13.
Haven't tried it on a Mac yet, but it doesn't look platform-specific.
We'll fix it, sorry!
Portfolio • Workshops • Facebook • Twitter
The deletion problem isn't the only thing. I discovered that after a hundred pic upload became a few hundred pic upload. It was doubling them, a few were tripled and around three were quadrupled.
I could only delete one at a time and now it will only accept an upload of one a time.
Thanks for your time!
Portfolio • Workshops • Facebook • Twitter
If you hear any swearing across the seas, it's meeeeeeeeeee
Thanks guys. I am sure it will all be fantabulous when it is done!
Sorry folks!
Portfolio • Workshops • Facebook • Twitter
I haven't fully gotten to the bottom of this problem and I have to do something else for a little while, but I think there is some sort of "race condition" betwen the first ajax call returning with the thumb data for the page and the creating of the slideshow button.
If I run other code on onDOMReady, then I get the following Javascript error and no slideshow button appears in my page.
Here's the error from the Firebug console:
fullScreenSlideshow.resumeFetch is not a function
rawAjaxThumbs(1, 369387035)gallery_ajax-min-... (line 60)
handleSuccess(Object tId=0 status=200 statusText=OK)gallery_ajax-min-... (line 203)
setProgId(Object conn=XMLHttpRequest tId=0, Object scope=window, undefined)yui_core-min-ffd8... (line 36)
setProgId()yui_core-min-ffd8... (line 36)
if(YD.inDocument('fsssButton')&&goGetSlideshowSWF){fullScreenSlideshow.resumeFet...
For reference, all I'm doing in my javascript is adding another YUI button to the altViews div next to the slideshow button. I'm sure there's a possiblity that I'm doing something wrong to trigger this, but right now I can't see how so I thought I'd post anyway in case this lines up with any other reports of missing slideshow buttons or javascript errors.
I'll be looking into it more tonight.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
"It looks like this photo is currently being processed already. It can take a minute or so for the crop to show up in your gallery. Please check there in a few minutes (you may have to reload), and report any problems to SmugMug customer service."
When I click the "your gallery" link, it takes me back to my gallery and the thumbnail is cropped as it should be.
Thanks for responding, but I now think it IS my code causing it. It is a race condition where if the slideshow button is created before my code runs, my code causes a problem. If my code runs before the slideshow button is created, no problem. So, I don't think it's a race condition in your code. It looks like I can change my code to avoid it.
One problem I am having is that these dynamically created YUI buttons with uncertain timing for when they are getting created makes it hard for me to consistently insert objects (other buttons) before or after them in my code. My code is running at onDOMReady time.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
http://jagcreations.smugmug.com/gallery/6091307_gpTkP#382455003_pV8tW
It wasn't like this two days ago.
JT, I still am having an issue where I can't seem to get reliable timing for adding buttons alongside Smugmug buttons. Sometimes mine are added before yours and sometimes yours are added before mine. Most of the time that just causes an order difference, but I could see other times where it could be worse, particularly if I was trying to modify your buttons.
The root of the problem is that if you add things at onDOMLoaded time and we are trying to modify things at onDOMLoaded time, then suddenly our timing relative to one another becomes important and not controllable. In particular, I see a different order of events if the page is loaded from scratch vs. from the back button. And, even loaded from scratch is not always consistent. I feel like I need an event to hook onto that signifies that Smugmug is done with all of it's manipulations with the page. With so many dynamically created buttons now, this is a fairly new problem. onPhotoShow works in the Smugmug view as a signal for when the thumbs and main image are loaded, but that only works in that view and isn't what I want to wait for when I'm trying to do something in the static chrome area (like around the Buy button or the Share button.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
hellooooo...is this thing on???
I noticed that other smuggers are not having this problem. Why are my buttons all the sudden messed up???? Its quite annoying as I cannot navigate very easily around it? Any help is appreciated! Its been 4 days now.
EDIT...
apperantly when I sign out the buttons are fine. When I sign in the buttons are to the left and out of place. What gives?
I'd suggest you go to the customizing forum and ask over there. It likely has something to do with your customization perhaps conflicting with some recent site changes. Since none of us can see what's wrong (if it only happens when you're logged in), a screen shot of what's going on would probably increase your chances of getting useful help.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
Here's my big problem. the arrange photo by filename doesn't work on galleries with lots of photos (~1000 in my gallery) in which i've uploaded all of it in sections.
What i did:
1. created a gallery
2. started uploading my 1000 pics
3. upload got interrupted
4. finished the upload the next day
5. successfully upload all photos
6. went to "Arrange Photos"
7. hit the by filename option
Result: The sort works but somehow segments the sorting by date upload result in #580-1000 showing first (in order) and then #1-579 showing second (in order).
This is really frustrating because manually fixing this will take way to much time. i still can't get it to work and it's happened multiple times when i have alot of images in the gallery.
Are you 100% sure you have sort by filename enabled properly. Sorting galleries in Smugmug can be confusing because there are a couple (sometimes conflicting) ways to get sorts. Did you set "Auto Sort" in the customize gallery screen to "filename"?
Or alternately you can set Auto Sort to None and then in the Tools menu choose "Sort" and pick "Filename". The first method will keep it sorted, even if you upload new photos. The latter method does a one time sort. Either should work, but if one doesn't work, I'd suggest trying the other.
Homepage • Popular
JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
Always include a link to your site when posting a question
Putting my query in the correct thread - please see thread here:
http://www.dgrin.com/showthread.php?p=936033#poststop
www.arthousephotography.co.uk
www.andreas-artsandcrafts.co.uk
Is this still happening? What browser are you using?
Is this still happening? If so, what browser?
Is this Arrange Photos the one in the Photo Tools menu? The Sort Feature that appears on the left side of that tool is buggy. We're aware of it and we are looking into it. If that is not the tool that you are referring to, let us know.
when I go to my stats I get a "no hits yet" page if I go to last months pages and then foward to current month the page shows up?
www.allensklar.smugmug.com
And not a bug, but man that spam challenge thing is tiny almost impossible to read. It took me three tries to post a test comment on my site.
My Photos
My Blog
On Google+
On DrivingLine
EDIT: Working now. I installed Exif Viewer plugin (using FF3). It worked fine, then I couldn't load my site at all but other sites seemed fine. Uninstalling the plugin made things normal again. I knew Exif were useless.
borealphoto.smugmug.com
Hi. Using IEv6...
None of my galleries will load photos after selecting the gallery to view. The gallery loads, but no photos. It was working fine yesterday afternoon.
Something going on?
Thanks.
http://www.misterbsphotography.com
My Website index | My Blog