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SmugMug Bug Reporting Thread

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    pjmpjm Registered Users Posts: 2 Beginner grinner
    edited November 15, 2008
    Andy wrote:
    We're workin' on fixing them right now. Thanks.

    I tried again tonight (with Chrome, same Flash) and I see bugs in the card picker. When I select Christmas, I get dead image links. When I select other categories the names concatenate on the same line instead of replacing the Holiday category. Attached are some screenshots.

    smugmug_dead_img_links_20081115.png
    smugmug_concat_category_text_200811.png

    Clicking on the dead-link images works fine, so it looks like the small icon files are missing. I was able to successfully get a card into my shopping card.

    Is there a way to order 125 cards at the 100-card rate? I don't want to order 100 at the 100 card rate and then 20 at the 20 card rate.

    Thanks!
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    WingsOfLovePhotoWingsOfLovePhoto Registered Users Posts: 797 Major grins
    edited November 15, 2008
    Does anyone have a solution for the uploading problem yet? I uploaded 53 files and they all went in random order. Why can't it just go back to the way it was? Is it a fixable bug? Please help!!
    Snady :thumb
    my money well spent :D
    Nikon D4, D3s, D3, D700, Nikkor 24-70, 70-200 2.8 vrII, 50mm 1.4, 85mm 1.4, 105mm macro, sigma fisheye, SB 800's and lots of other goodies!
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    agalliaagallia Registered Users Posts: 541 Major grins
    edited November 16, 2008
    Simple Uploader Problem fixed???
    Several problems with Simple Uploader have been posted lately, including mine, about it not loading or freezing. Don't know if this will help but I apparently fixed my problem by updating to latest Java update. For some reason, when I checked for latest update in my Java Control Panel, response was there were no updates. Well, I went to this Java test page and the quick test said I did not have latest. So I downloaded/installed Java 6 update 10 and the Simple Uploader is working fine now, both for Smugmug and another site where it was freezing up.

    Don't know if this will help anyone else...just passing the info on.
    Acadiana Al
    Smugmug: Bayou Oaks Studio
    Blog: Journey to the Light
    "Serendipity...the faculty of making happy, unexpected discoveries by accident." .... Horace Walpole, 1754 (perhaps that 'lucky shot' wasn't really luck at all!)
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    pavepave Registered Users Posts: 14 Big grins
    edited November 17, 2008
    Photo Information floating window
    Thando wrote:
    Something not working right? Might be a bug, reply here. Give us all the details you can. Anything that might be relevant like your browser.
    Hi!

    The gallery control that says "Page X of Y Next > >>" stays on top of the floating Photo Information "window". Z-index issue I guess. It happens on IE 7.0.6001.18000, while it works fine on Firefox 3.0.4.

    smugmug-bug.jpg


    Thanks,
    Pawel
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 17, 2008
    pave wrote:
    Hi!

    The gallery control that says "Page X of Y Next > >>" stays on top of the floating Photo Information "window". Z-index issue I guess. It happens on IE 7.0.6001.18000, while it works fine on Firefox 3.0.4.

    smugmug-bug.jpg


    Thanks,
    Pawel
    Hello, could you tell us exactly and specifically where this happens? A direct link to the gallery in question, thanks.
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited November 17, 2008
    pave wrote:
    Hi!

    The gallery control that says "Page X of Y Next > >>" stays on top of the floating Photo Information "window". Z-index issue I guess. It happens on IE 7.0.6001.18000, while it works fine on Firefox 3.0.4.

    smugmug-bug.jpg


    Thanks,
    Pawel
    See if this in CSS helps.

    #pageNavigation_top {
    z-index: 50 !important;
    }
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    agalliaagallia Registered Users Posts: 541 Major grins
    edited November 17, 2008
    pave wrote:
    Hi!

    The gallery control that says "Page X of Y Next > >>" stays on top of the floating Photo Information "window". Z-index issue I guess. It happens on IE 7.0.6001.18000, while it works fine on Firefox 3.0.4.

    smugmug-bug.jpg


    Thanks,
    Pawel
    Same problem on my PC using IE 7.0.5730.11. All galleries...seems to be associated with [div #pageNavigation_top .pageNav leftColumn nav] only.
    Acadiana Al
    Smugmug: Bayou Oaks Studio
    Blog: Journey to the Light
    "Serendipity...the faculty of making happy, unexpected discoveries by accident." .... Horace Walpole, 1754 (perhaps that 'lucky shot' wasn't really luck at all!)
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 17, 2008
    agallia wrote:
    Same problem on my PC using IE 7.0.5730.11. All galleries...seems to be associated with [div #pageNavigation_top .pageNav leftColumn nav] only.
    OK we'll bug it.
    For now, just move the exif floatie pls :D
  • Options
    AllenAllen Registered Users Posts: 10,011 Major grins
    edited November 17, 2008
    With Firefox only the page select gif shows though. This CSS stops it all from
    showing though in Firefox and also IE6.

    #pageNavigation_top img,
    #pageNavigation_top {
    z-index: 50 !important;
    }

    .exifBox {z-index: 99;}
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 23, 2008
    Allen wrote:
    With Firefox only the page select gif shows though. This CSS stops it all from
    showing though in Firefox and also IE6.

    #pageNavigation_top img,
    #pageNavigation_top {
    z-index: 50 !important;
    }

    .exifBox {z-index: 99;}
    Sorry Al, a screen grab & a link maybe? Thanks.
  • Options
    AllenAllen Registered Users Posts: 10,011 Major grins
    edited November 24, 2008
    Allen wrote:
    With Firefox only the page select gif shows though. This CSS stops it all from
    showing though in Firefox and also IE6.

    #pageNavigation_top img,
    #pageNavigation_top {
    z-index: 50 !important;
    }

    .exifBox {z-index: 99;}
    Andy wrote:
    Sorry Al, a screen grab & a link maybe? Thanks.
    First grab IE6 without the CSS.
    Second grab with IE6 with the CSS added.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited November 24, 2008
    agallia wrote:
    Hi, Anna,
    Sorry that I can't help more. I received some hints that it may be a cache problem. So I cleared both Java and FF browser temp internet files. I thought I was onto something as both worked a couple of times if I cleared caches each time and restarted FF. But problem came back to stay for a while! ne_nau.gifHowever, I am able to use the Aurigma Java uploader for both Smugmug and Mpix using IE7:nah. Go figuire! Where are the Smugmug gurus when we need them?

    I just wanted to report the latest on my uploading problems, for anyone following this or having the same... Bottom line is I'm still looking for answers on Firefox & uploading to SmugMug. I can only upload a couple (2 or 3) photos using any of the Java-based methods without crashing Firefox. So-- still highly frustrating.

    Secondly, on the advice I got here, we did double-check that we have the very latest Java, and we do-- Java 6 update 10. As I stated earlier, we had completely dumped Firefox & re-installed it. We clear the cache often. We also checked for updates on add-ons. CoolIris (formerly PicLens) had a new one, so we updated that. But still cannot upload larger batches of images through Firefox.

    Thirdly-- the IE problem (where I could not even click on "add photos" and get a response) was a completely un-related, bizarre fluke. By accident, the cursor had gotten switched to "select area" or somesuch! So all we had to do was choose another selection for the cursor (a right-click function, I think-- I'm not sure; my spouse fixed it in a second.... but it took him awhile to figure out that was the problem; not something that's ever happened!) So, bottom line there is that IE uploading works fine.

    Fourthly, I hate IE. Sorry, I shouldn't vent here except that there may be sympathetic ears. The latest glitch with that is that IE wants to open new windows for EVERYthing-- for each new choice on SmugMug, such as choosing a gallery, or uploading, or even logging in, it insists on choosing a new window & I end up having to close gazillions of windows--AAaaargh! I've never seen this before. It's the latest IE, but the problem did not crop up with an update. It just cropped up randomly. headscratch.gif I think I'll copy this & onto a new thread so others may see it, since it's not only related to the uploading thing. It's only related because I'm forced to use IE whenever I have the intent to upload, since FF isn't working for that.

    Well, thanks for all attempts to help-- we did learn useful info. from all of your answers. And if anyone hears something new on FF & Java, please keep me posted! I'm going to look like this: :pissed if I have to use IE much longer: Thanks ! bowdown.gif --Anna Lisa
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
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    WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited November 24, 2008
    IE Opens New Windows Constantly on SmugMug
    IE wants to open new windows for EVERYthing I do on SmugMug-- for each new choice, such as choosing a gallery, or uploading, or even logging in, it insists on choosing a new window & I end up having to close gazillions of windows--AAaaargh! I've never seen this before. It's the latest IE, but the problem did not crop up with an update. It just cropped up randomly and without seeming provocation. headscratch.gif

    IE also wants some kind of "permission" on two of the early steps of getting onto SmugMug. I've never seen that before, either. By the end of any process on SmugMug, I end up with as many windows open as Imelda had shoes... it's ridiculous. When uploading, I'm not sure how many of them I can close without interrupting the process. Is anyone else experiencing this? I can't say if IE is doing this on other sites, as I avoid it like the plague. I'll try to take a deep breath and check on that. I know I haven't been very nice to IE on here. Am I getting my hand slapped by some IE big brother??!! [eta: oops, I guess these posts both ended up in the same place... I didn't mean to do that, exactly...]
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
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    TonyLTonyL Registered Users Posts: 169 Major grins
    edited November 24, 2008
    Anna,
    have you tried the third party uploader?
    Its an extra step but what I do is create the gallery online.
    Then I select it from the third party app and it works everytime.
    much more reliable.
    I just wanted to report the latest on my uploading problems, for anyone following this or having the same... Bottom line is I'm still looking for answers on Firefox & uploading to SmugMug. I can only upload a couple (2 or 3) photos using any of the Java-based methods without crashing Firefox. So-- still highly frustrating.

    Secondly, on the advice I got here, we did double-check that we have the very latest Java, and we do-- Java 6 update 10. As I stated earlier, we had completely dumped Firefox & re-installed it. We clear the cache often. We also checked for updates on add-ons. CoolIris (formerly PicLens) had a new one, so we updated that. But still cannot upload larger batches of images through Firefox.

    Thirdly-- the IE problem (where I could not even click on "add photos" and get a response) was a completely un-related, bizarre fluke. By accident, the cursor had gotten switched to "select area" or somesuch! So all we had to do was choose another selection for the cursor (a right-click function, I think-- I'm not sure; my spouse fixed it in a second.... but it took him awhile to figure out that was the problem; not something that's ever happened!) So, bottom line there is that IE uploading works fine.

    Fourthly, I hate IE. Sorry, I shouldn't vent here except that there may be sympathetic ears. The latest glitch with that is that IE wants to open new windows for EVERYthing-- for each new choice on SmugMug, such as choosing a gallery, or uploading, or even logging in, it insists on choosing a new window & I end up having to close gazillions of windows--AAaaargh! I've never seen this before. It's the latest IE, but the problem did not crop up with an update. It just cropped up randomly. headscratch.gif I think I'll copy this & onto a new thread so others may see it, since it's not only related to the uploading thing. It's only related because I'm forced to use IE whenever I have the intent to upload, since FF isn't working for that.

    Well, thanks for all attempts to help-- we did learn useful info. from all of your answers. And if anyone hears something new on FF & Java, please keep me posted! I'm going to look like this: :pissed if I have to use IE much longer: Thanks ! bowdown.gif --Anna Lisa
    -Anthony

    APL Photography || My Gear: Bunch of 4/3rds stuff
    Facebook: Friend / Fan || Twitter: @aplphoto
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    WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited November 24, 2008
    cadguru wrote:
    Anna,
    have you tried the third party uploader?
    Its an extra step but what I do is create the gallery online.
    Then I select it from the third party app and it works everytime.
    much more reliable.

    Hmm, no I haven't tried this. I'm not entirely sure what you mean, though. I may need more details... I don't know of any other place online where I can create a gallery-- I mean, SmugMug is the only place I have this kind of gallery. I only have art portfolios on a couple places like FineArtAmerica & RedBubble & NaturePhotographers, and have stock photos with several agencies. I'm guessing you're talking about Flickr or Photobucket. I was hoping not to need to bother with them since as far as I know, I have no need of them for any other photography purposes that I have... am worried about security on there & feel MUCH safer with SmugMug's settings choices on Pro galleries.
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
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    TonyLTonyL Registered Users Posts: 169 Major grins
    edited November 24, 2008
    Create the gallery settings in IE or firefox.
    Then use this software to upload them to smugmug.
    Its great and recommended by others here.
    Its called send to smugmug, so you can send photos from anywhere on your pc.

    http://www.shahine.com/garage/content/SendToSmugMug.aspx
    Hmm, no I haven't tried this. I'm not entirely sure what you mean, though. I may need more details... I don't know of any other place online where I can create a gallery-- I mean, SmugMug is the only place I have this kind of gallery. I only have art portfolios on a couple places like FineArtAmerica & RedBubble & NaturePhotographers, and have stock photos with several agencies. I'm guessing you're talking about Flickr or Photobucket. I was hoping not to need to bother with them since as far as I know, I have no need of them for any other photography purposes that I have... am worried about security on there & feel MUCH safer with SmugMug's settings choices on Pro galleries.
    -Anthony

    APL Photography || My Gear: Bunch of 4/3rds stuff
    Facebook: Friend / Fan || Twitter: @aplphoto
  • Options
    WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited November 24, 2008
    IE wants to open new windows for EVERYthing I do on SmugMug-- for each new choice, such as choosing a gallery, or uploading, or even logging in, it insists on choosing a new window & I end up having to close gazillions of windows--AAaaargh! I've never seen this before. It's the latest IE, but the problem did not crop up with an update. It just cropped up randomly and without seeming provocation. headscratch.gif

    IE also wants some kind of "permission" on two of the early steps of getting onto SmugMug. I've never seen that before, either. By the end of any process on SmugMug, I end up with as many windows open as Imelda had shoes... it's ridiculous. When uploading, I'm not sure how many of them I can close without interrupting the process. Is anyone else experiencing this? I can't say if IE is doing this on other sites, as I avoid it like the plague. I'll try to take a deep breath and check on that. I know I haven't been very nice to IE on here. Am I getting my hand slapped by some IE big brother??!! [eta: oops, I guess these posts both ended up in the same place... I didn't mean to do that, exactly...]

    Note: here's the first message I get on IE when trying to open my page, www.winsomeworks : "IE needs to open a new window to display this website. For your computer's security, websites that are in different security zones must open in different windows".
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
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    WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited November 24, 2008
    cadguru wrote:
    Create the gallery settings in IE or firefox.
    Then use this software to upload them to smugmug.
    Its great and recommended by others here.
    Its called send to smugmug, so you can send photos from anywhere on your pc.

    http://www.shahine.com/garage/content/SendToSmugMug.aspx

    Ok, thanks-- I've seen this suggestion before but wasn't clear on why it should work any better. Is the difference that it does not use Java for the upload? 'Cause I assume Java is the problem (or Java's non-communication with FF). And otherwise, is this method faster for uploading for some reason?
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
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    TonyLTonyL Registered Users Posts: 169 Major grins
    edited November 24, 2008
    Ok, thanks-- I've seen this suggestion before but wasn't clear on why it should work any better. Is the difference that it does not use Java for the upload? 'Cause I assume Java is the problem (or Java's non-communication with FF). And otherwise, is this method faster for uploading for some reason?

    Correct with the first one, your browser isn't open.
    plus, if it crashes, it remembers what was the last file uploaded so you don't get duplicates.
    I wish I could donate to this guy because its great software.
    -Anthony

    APL Photography || My Gear: Bunch of 4/3rds stuff
    Facebook: Friend / Fan || Twitter: @aplphoto
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    agalliaagallia Registered Users Posts: 541 Major grins
    edited November 24, 2008
    Ok, thanks-- I've seen this suggestion before but wasn't clear on why it should work any better. Is the difference that it does not use Java for the upload? 'Cause I assume Java is the problem (or Java's non-communication with FF). And otherwise, is this method faster for uploading for some reason?
    I just verified that Smugmug Java Simple Uploader works okay on both latest FF and IE7. Wish I could help more. At the risk of making dumb suggestions, I'll throw a few things out that you may wish to check:
    1. Check if your Java Control Panel/General/Temp Internet Files/Disk Space is set to max 1000 MB. Don't know if this affects anything.
    2. You may want to compare your Java Control Panel/Advanced/Settings with my settings. You may notice something there.
    FF 3.0.4...
    1. These are my FF 3.0.4 Tools/Options/Content/ settings. Note 'Block Popup Windows' is OFF.
    2. Options/Privacy/Cookies - Third Party cookies is checked until expire.
    3. Options/Privacy/Cookies/Exceptions - Possible Smugmug cookies blocked or disabled?
    4. Possible disabling/blocking of Smugmug cookes by add-ons like CookieSafe??
    As for IE7...
    1. My Internet Options/Security/ set to Med High.
    2. My Privacy set to Med High. Note 'Turn on Popup Blocker' is unchecked.
    3. My Advanced Settings:
      • Java (Sun) is checked.
      • Microsoft VM/JIT Compiler is checked.
    Good luck!
    Acadiana Al
    Smugmug: Bayou Oaks Studio
    Blog: Journey to the Light
    "Serendipity...the faculty of making happy, unexpected discoveries by accident." .... Horace Walpole, 1754 (perhaps that 'lucky shot' wasn't really luck at all!)
  • Options
    DauberDauber Registered Users Posts: 2 Beginner grinner
    edited November 25, 2008
    slideshow stopped working
    I am using Shizam's slide show on my page http://prairietrail.smugmug.com

    It stopped working last night. It had been working just fine that same night. I noticed a few of the example sites from the post on setting it up appear to not be working as well. In particular...http://bigwebguy.smugmug.com/

    I am very new and just getting things setup up so I thought it may be something I have done, but wanted to post to make sure as other sites seem to be impacted.

    I am using IE7.
  • Options
    DauberDauber Registered Users Posts: 2 Beginner grinner
    edited November 25, 2008
    Now Working. Thanks
    Dauber wrote:
    I am using Shizam's slide show on my page http://prairietrail.smugmug.com

    It stopped working last night. It had been working just fine that same night. I noticed a few of the example sites from the post on setting it up appear to not be working as well. In particular...http://bigwebguy.smugmug.com/

    I am very new and just getting things setup up so I thought it may be something I have done, but wanted to post to make sure as other sites seem to be impacted.

    I am using IE7.

    I deleted the html in my bio and started over. It's working now.thumb.gif
  • Options
    TonyLTonyL Registered Users Posts: 169 Major grins
    edited November 26, 2008
    if it wasn't for omar's uploader I would seriously contimplate leaving smugmug.
    This absolutely ridiculous that uploading from firefox or ie (tried on two vista business and one vista home pc) crashes after every third or fourth file.
    -Anthony

    APL Photography || My Gear: Bunch of 4/3rds stuff
    Facebook: Friend / Fan || Twitter: @aplphoto
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 26, 2008
    cadguru wrote:
    if it wasn't for omar's uploader I would seriously contimplate leaving smugmug.
    This absolutely ridiculous that uploading from firefox or ie (tried on two vista business and one vista home pc) crashes after every third or fourth file.
    It shouldn't do that at all, nor does it, for 99.99% of our customers - browser, local comms, local pc issues, local environment or network issues all can play a factor - we'd LOVE to help you if you'll write our heroes and let us. Thanks!
  • Options
    TonyLTonyL Registered Users Posts: 169 Major grins
    edited November 26, 2008
    Andy wrote:
    It shouldn't do that at all, nor does it, for 99.99% of our customers - browser, local comms, local pc issues, local environment or network issues all can play a factor - we'd LOVE to help you if you'll write our heroes and let us. Thanks!

    Sorry Andy,
    just venting.....this issue has been discussed here and at dpreview about this especially now with the flash upgrade.
    The only uploader that works is omar's.
    I will send an email to support.
    Thanks.
    -Anthony

    APL Photography || My Gear: Bunch of 4/3rds stuff
    Facebook: Friend / Fan || Twitter: @aplphoto
  • Options
    WingsOfLovePhotoWingsOfLovePhoto Registered Users Posts: 797 Major grins
    edited November 28, 2008
    Still nothing on the upload in order problem?? Mac Daddy continues to have the flu. VERy frustrating at this time of the year. Having a labprints storefront is starting to look really enticing at this point.......... nobody seems to want to address this issue? Is there a number to call?ne_nau.gif
    Snady :thumb
    my money well spent :D
    Nikon D4, D3s, D3, D700, Nikkor 24-70, 70-200 2.8 vrII, 50mm 1.4, 85mm 1.4, 105mm macro, sigma fisheye, SB 800's and lots of other goodies!
  • Options
    jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 29, 2008
    Can someone change the wording in this tutorial from:

    "Footer Javascript" to "Bottom Javascript".

    We have users like this one who are reading "Footer Javascript" and only finding one field that has the name "Footer" in it and are putting it in the wrong place. Now that the javascript locations have been changed to top and bottom so they are less likely to get confused with header and footer, we just need a few words in tutorial to be updated to match.
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited November 29, 2008
    jfriend wrote:
    Can someone change the wording in this tutorial from:

    "Footer Javascript" to "Bottom Javascript".

    We have users like this one who are reading "Footer Javascript" and only finding one field that has the name "Footer" in it and are putting it in the wrong place. Now that the javascript locations have been changed to top and bottom so they are less likely to get confused with header and footer, we just need a few words in tutorial to be updated to match.
    fixed thumb.gif
  • Options
    jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 29, 2008
    ivar wrote:
    fixed thumb.gif
    Thanks.
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 29, 2008
    nobody seems to want to address this issue?
    That is not true, our team is aware. I'm sorry that I have no update right now. Stay tuned, thanks.

    Is there a number to call?ne_nau.gif
    We do all of our support by email. We're real people, here for you, 365 days a year, nights, weekends, all major holidays - and nearly round-the-clock :) We promise fast, accurate, friendly answers. http://www.smugmug.com/help/emailreal
This discussion has been closed.