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SmugMug Bug Reporting Thread

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 12, 2008
    glasbergen wrote:
    Not a big one, but the feeds in the available feeds section on the bottom of my homepage don't align properly. The recent videos feeds are shown lower than the recent galleries and recent photos feeds.

    264967948_9SiJ4-L.jpg

    I don't think it's my customization, because it happens overhere as well.

    And now that we're on this subject: what happened to my popular photos feeds?
    Not a bug, but it's ugly, for sure. Jimmy needs to work it out though, thanks!
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    Samdiver74Samdiver74 Registered Users Posts: 32 Big grins
    edited March 13, 2008
    Allen wrote:
    See if moving the " to the end helps. Your js is stoppng here so the other error pops up also.

    {document.location = "mailto:"Samdiver74@verizon.net;}
    lke this
    {document.location = "mailto:Samdiver74@verizon.net";}

    Ok Allen I adjusted the code for the e-mail but I still have a problem with the pages loading completely.
    It just seems to be doing it in Firefox on the desktop machine.
    Laptop is fine.
    I still want to fix the problem though.

    Thanks
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    Samdiver74Samdiver74 Registered Users Posts: 32 Big grins
    edited March 13, 2008
    Samdiver74 wrote:
    Ok Allen I adjusted the code for the e-mail but I still have a problem with the pages loading completely.
    It just seems to be doing it in Firefox on the desktop machine.
    Laptop is fine.
    I still want to fix the problem though.

    Thanks

    Ok I don't know if this will help at all Allen

    Warning: Expected end of value for property but found '0'. Error in parsing value for property 'top'. Declaration dropped.
    Source File: http://cdn.smugmug.com/include/css/user_AllanMorrisPhotography-20080311154050-Moz-Other-nostretch.css
    Line: 213

    Warning: Unknown property 'zoom'. Declaration dropped.
    Source File: http://cdn.smugmug.com/include/css/smugmugBlack-20080221213514-Moz-Other-nostretch.css
    Line: 3258


    Warning: Unknown property 'filter'. Declaration dropped.
    Source File: http://cdn.smugmug.com/include/css/smugmugBlack-20080221213514-Moz-Other-nostretch.css
    Line: 3288

    Error: hasPath is not defined
    Source File: http://allanmorrisphotography.smugmug.com/gallery/4357677_AyptM#255738862
    Line: 656.

    This is just a selection of the errors that have been reported.
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited March 13, 2008
    Samdiver74 wrote:
    ..
    Error: hasPath is not defined
    Source File: http://allanmorrisphotography.smugmug.com/gallery/4357677_AyptM#255738862
    Line: 656.

    This is just a selection of the errors that have been reported.
    You have this in your footer and have not defined hasPath in your javascript.

    <script type="text/javascript">
    if (hasPath("find"))
    YD.addClass(document.body, "find");
    <!--<b--><script>
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    Samdiver74Samdiver74 Registered Users Posts: 32 Big grins
    edited March 13, 2008
    Allen wrote:
    You have this in your footer and have not defined hasPath in your javascript.

    <script type="text/javascript">
    if (hasPath("find"))
    YD.addClass(document.body, "find");
    <!--<b--><script>


    Sorry Allen I don't think I quite follow, so what do I need to do with this?
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited March 13, 2008
    Samdiver74 wrote:
    Sorry Allen I don't think I quite follow, so what do I need to do with this?
    Remove that if you are not creating a duplicate homepage called "find".

    The script error is because it found "hasPath" in your footer script but
    does no know what it is because it was never created.

    hasPath is a function used to create the galleries name. The function,
    hasPath, is created/defined in the javascript then used in your footer to
    create the galleries name "find".
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    Samdiver74Samdiver74 Registered Users Posts: 32 Big grins
    edited March 14, 2008
    Allen wrote:
    Remove that if you are not creating a duplicate homepage called "find".

    The script error is because it found "hasPath" in your footer script but
    does no know what it is because it was never created.

    hasPath is a function used to create the galleries name. The function,
    hasPath, is created/defined in the javascript then used in your footer to
    create the galleries name "find".

    Ok I have removed that code.
    Still no go on the pages loading completely.
    this is how all the album pages look.
    The links leading to the albums work fine.
    websiteloadingscreenjy7.jpg
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    DrDavidDrDavid Registered Users Posts: 1,292 Major grins
    edited March 14, 2008
    All I want to know is...
    Is the bug that affected Bulk Gallery Pricing fixed yet? ne_nau.gif

    I'm assuming NO, as the popular galleries are still b0rked

    David
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    glasbergenglasbergen Registered Users Posts: 84 Big grins
    edited March 17, 2008
    Small error in rotating (no) photos dialog
    So I tried to rotate some photos (to test the new square thumbnails) this morning before my first coffee. The first time I clicked rotate without selecting photos, off course. This resulted in this dialog:

    266797565_6ctvz-L.jpg

    Nothing serious, but I thought you'd like to know. :slurp
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    glasbergenglasbergen Registered Users Posts: 84 Big grins
    edited March 18, 2008
    Misplaced slideshow button in popular photos gallery
    The slideshow button in my popular photos gallery shows odd behaviour. It is misplaced (see screenshot) and it sometimes disappears untill I mouseover the breadcrumb. ne_nau.gif

    267277217_g36QZ-L.jpg
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    denisegoldbergdenisegoldberg Administrators Posts: 14,240 moderator
    edited March 19, 2008
    return to gallery from sharing slideshow link goes to www.smugmug.com, not user's url
    Feel free to move this to the features request thread if you don't feel it's a bug.

    If you use the share slideshow link from the share photo page, the slideshow very nicely displays. When you click the "Return to gallery" link, you are taken back to the correct gallery, but without the site customization.

    Starting with this slideshow: http://www.denisegoldberg.com/photos/swfpopup.mg?AlbumID=3961344&AlbumKey=8Ho4N

    Clicking "return to gallery" takes me back to:
    http://www.smugmug.com/gallery/3961344_8Ho4N#267535039.

    It's the right gallery, but shouldn't it be using my URL?

    The behavior is the same whether I'm using my custom URL or my smugmug name.

    --- Denise
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 19, 2008
    Feel free to move this to the features request thread if you don't feel it's a bug.

    If you use the share slideshow link from the share photo page, the slideshow very nicely displays. When you click the "Return to gallery" link, you are taken back to the correct gallery, but without the site customization.

    Starting with this slideshow: http://www.denisegoldberg.com/photos/swfpopup.mg?AlbumID=3961344&AlbumKey=8Ho4N

    Clicking "return to gallery" takes me back to:
    http://www.smugmug.com/gallery/3961344_8Ho4N#267535039.

    It's the right gallery, but shouldn't it be using my URL?

    The behavior is the same whether I'm using my custom URL or my smugmug name.

    --- Denise
    Reproduced, validated, and bugged in our database. We'll fix it. Thanks Denise.
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited March 22, 2008
    Losing CSS
    When returning from replace photo in a gallery CSS is not active.
    It returns to this link instead of nickname.

    http://www.smugmug.com/galle.....
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    xxclixxxxxclixxx Registered Users Posts: 91 Big grins
    edited March 22, 2008
    Popular Photos Links to subdomain not domain:
    http://www.rifoto.com/

    (link: http://rifoto.smugmug.com/popular/1/177109492_x3Lcy)

    Logged in, FF2/XP. Rest of the links are good.
    Tim Linden
    http://www.riphoto.com/
    Please Vote - External Shopping Cart Links:
    http://uservoice.com/a/mL8RD
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    sroberts1519sroberts1519 Registered Users Posts: 23 Big grins
    edited March 23, 2008
    Movie File Extensions
    Smugmug websites do not handle video filenames correctly.

    When a *.WMV file is uploaded to smugmug, then downloaded from smugmug to another computer, the downloaded file has a *.WMV extension. This might seem right, but this file won't play properly because it is actually a *.MP4 file. The downloaded file must be renamed to a *.MP4 file first before it will play in Quicktime.

    When the video is uploaded, and then Smugmug rerenders it to a *.MP4 (h.264) fileformat, then the extension should changed to *.MP4 also.

    Shawn
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 23, 2008
    Allen wrote:
    When returning from replace photo in a gallery CSS is not active.
    It returns to this link instead of nickname.

    http://www.smugmug.com/galle.....
    Validated, bugged internally. We'll fix it. Sorry :(
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 23, 2008
    xxclixxx wrote:
    Popular Photos Links to subdomain not domain:
    http://www.rifoto.com/

    (link: http://rifoto.smugmug.com/popular/1/177109492_x3Lcy)

    Logged in, FF2/XP. Rest of the links are good.
    I'm sorry I can't replicate. I go to http://www.ripfoto.com and hit the link for popular in your popular box, and I get to here:

    http://www.rifoto.com/popular/#177109492
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 23, 2008
    Smugmug websites do not handle video filenames correctly.

    When a *.WMV file is uploaded to smugmug, then downloaded from smugmug to another computer, the downloaded file has a *.WMV extension. This might seem right, but this file won't play properly because it is actually a *.MP4 file. The downloaded file must be renamed to a *.MP4 file first before it will play in Quicktime.

    When the video is uploaded, and then Smugmug rerenders it to a *.MP4 (h.264) fileformat, then the extension should changed to *.MP4 also.

    Shawn
    Hi, link to an example video, and also what browser and system you downloaded to? Thanks!
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    pilotdavepilotdave Registered Users Posts: 785 Major grins
    edited March 25, 2008
    Not really a bug, but a suggestion (which I'm sure has been mentioned before but I don't know)...

    Video sizes are kind of misleading. I don't associate "ipod" with high quality video or being anything like a DVD. And we're all on the web, so what does "web" size mean? I'd recommend "low" and "high" or "small" and "large." I think that would be far less confusing to our visitors/customers.

    Dave
  • Options
    timk519timk519 Registered Users Posts: 831 Major grins
    edited March 27, 2008
    nairb774 wrote:
    The following photos were taken in quick succession (3 photos in 1 second) and when the gallery is set to order the photos by date/time taken they end up out of order.
    I have the same problem in that I'll take shots in quick succession, PP them, then upload them.

    When I check the image info, the "time" is missing from the "date taken" information - only the date is there.

    This means that sorting by date-time taken only works at the date level, not the hr, min, and second level.
    • Save $5 off your first year's SmugMug image hosting with coupon code hccesQbqNBJbc
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    timk519timk519 Registered Users Posts: 831 Major grins
    edited March 27, 2008
    jfriend wrote:
    Have you looked at the date taken on the files? Are they so close together in time that they are recorded as identical times and thus Smugmug doesn't know which one came first? Have you tried just sorting by filename (which is usually an increasing number) and also gets them into taken order?
    In my case, the photo has the information down to the second in Lightroom. When I export from Lightroom and then upload to SM, the time-of-day information's gone (ie, they're all marked as having been taken at midnight).

    In my case going by photo name doesn't work as the numbers can roll over, and then I'm pooched.
    • Save $5 off your first year's SmugMug image hosting with coupon code hccesQbqNBJbc
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    timk519timk519 Registered Users Posts: 831 Major grins
    edited March 27, 2008
    One last note - the "Date last modified" has the date & time down to the second.

    It's the "date taken" that's always marked as being at midnight.
    • Save $5 off your first year's SmugMug image hosting with coupon code hccesQbqNBJbc
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    timk519timk519 Registered Users Posts: 831 Major grins
    edited March 28, 2008
    timk519 wrote:
    One last note - the "Date last modified" has the date & time down to the second.

    It's the "date taken" that's always marked as being at midnight.
    Never mind - it turns out this is a Lightroom bug.

    Report here: http://regex.info/blog/2008-03-14/762
    • Save $5 off your first year's SmugMug image hosting with coupon code hccesQbqNBJbc
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    arrrmandarrrmand Registered Users Posts: 6 Beginner grinner
    edited March 30, 2008
    I'm not quite sure if it's a bug, but I was trying to fix the centering problem in my bio slideshow last night, and somehow, I can't edit my bio anymore by clicking the edit link on top of the bio.

    The only thing I changed, from what I recall, is adding a <center> </center> code around my script.

    link here: http://210photos.smugmug.com
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited March 30, 2008
    arrrmand wrote:
    I'm not quite sure if it's a bug, but I was trying to fix the centering problem in my bio slideshow last night, and somehow, I can't edit my bio anymore by clicking the edit link on top of the bio.

    The only thing I changed, from what I recall, is adding a <center> </center> code around my script.

    link here: http://210photos.smugmug.com
    not a bug, but a coding error. Fixed <img src="https://us.v-cdn.net/6029383/emoji/thumb.gif&quot; border="0" alt="" >
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited March 30, 2008
    arrrmand wrote:
    I'm not quite sure if it's a bug, but I was trying to fix the centering problem in my bio slideshow last night, and somehow, I can't edit my bio anymore by clicking the edit link on top of the bio.

    The only thing I changed, from what I recall, is adding a <center> </center> code around my script.

    link here: http://210photos.smugmug.com
    See your other thread for answer to center the show.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    tlevequetleveque Registered Users Posts: 11 Big grins
    edited April 2, 2008
    Firefox 3.0b4 and Flash bug
    Hello, I am using now Firefox 3.0b4 on my Mac and the only real problem I have so far with this version is with my Smugmug page!

    Look at the image attached.
    This is what I got as soon as I put my cursor over an image in a gallery.

    My Flash plug-in is the latest (9.0 r115)

    I know Firefox 3 is still a beta, but it is coming soon and you must be prepared. And a lot of people are already using it.
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 2, 2008
    tleveque wrote:
    I know Firefox 3 is still a beta, but it is coming soon and you must be prepared. And a lot of people are already using it.

    And we will be thumb.gif Thanks for showing us this.

    FF3 is in beta so, we don't fully support it right now.

    Thanks!
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    tlevequetleveque Registered Users Posts: 11 Big grins
    edited April 2, 2008
    Good news! Just tested with FFb5 and the bug is gone!!

    Andy wrote:
    And we will be thumb.gif Thanks for showing us this.

    FF3 is in beta so, we don't fully support it right now.

    Thanks!
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited April 7, 2008
    Watermark page
    The actions, edit and delete, on the watermark page are not showing. Bottom
    image is with "select all" on page.
    Al - Just a volunteer here having fun
    My Website index | My Blog
This discussion has been closed.